Question 1

An ethical decision or action is one that is right according to some standard of behavior.

Accepted Answer

A) True 
 B)False

Question 2

Fairness and honesty in business are two important ethical concerns.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is the most important legislation in improving the condition of U.S.waters?

Accepted Answer

A)  National Environmental Policy Act 
B)  Clean Water Act 
C)  Water Quality Improvement Act 
D)  Water Pollution Control Act 
E)  Resource Conservation and Recovery Act 
A)  National Environmental Policy Act 
B)  Clean Water Act 
C)  Water Quality Improvement Act 
D)  Water Pollution Control Act 
E)  Resource Conservation and Recovery Act

Question 4

What is an affirmative action program? Be certain to detail the objectives of such programs in your answer.

Accepted Answer

Affirmative action programs are policies

Question 5

The major forces in consumerism are

Accepted Answer

A)  individual consumer advocates 
B)  consumer organizations 
C)  consumer education programs 
D)  consumer laws 
E)  All of the above are correct. 
A)  individual consumer advocates 
B)  consumer organizations 
C)  consumer education programs 
D)  consumer laws 
E)  All of the above are correct.

Question 6

The economic model of social responsibility emphasizes profits.

Accepted Answer

A) True 
 B)False

Question 7

Increasing numbers of managers have adopted the socioeconomic model of social responsibility.

Accepted Answer

A) True 
 B)False

Question 8

Ethical issues often arise out of business's relationships with investors, customers, employees, creditors, or competitors.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not one of the steps in developing and implementing a program of social responsibility?

Accepted Answer

A)  planning 
B)  the social audit 
C)  commitment of employees 
D)  appointment of a director 
E)  commitment of top executives 
A)  planning 
B)  the social audit 
C)  commitment of employees 
D)  appointment of a director 
E)  commitment of top executives

Question 10

Air and water quality may be improving, but land pollution is still a serious problem in many areas.

Accepted Answer

A) True 
 B)False

Question 11

One problem affirmative action programs have encountered is

Accepted Answer

A)  that not all businesspeople favor such programs. 
B)  the identification of minority groups. 
C)  the government's reclassification of groups. 
D)  the completion of the required paperwork. 
E)  training the hard-core unemployed. 
A)  that not all businesspeople favor such programs. 
B)  the identification of minority groups. 
C)  the government's reclassification of groups. 
D)  the completion of the required paperwork. 
E)  training the hard-core unemployed.

Question 12

Relationships with customers and coworkers rarely create ethical problems.

Accepted Answer

A) True 
 B)False

Question 13

Much consumer-oriented legislation has grown out of the statement of six rights, which became known as the consumer bill of rights.

Accepted Answer

A) True 
 B)False

Question 14

The governments of the United States and Canada have recently signed an agreement to cooperate in eliminating acid rain.Their efforts are primarily an attempt to reduce

Accepted Answer

A)  water pollution. 
B)  hazardous waste. 
C)  noise pollution. 
D)  land pollution. 
E)  northern precipitation. 
A)  water pollution. 
B)  hazardous waste. 
C)  noise pollution. 
D)  land pollution. 
E)  northern precipitation.

Question 15

The law that established the Environmental Protection Agency was the

Accepted Answer

A)  National Environmental Policy Act of 1970. 
B)  Clean Air Amendment of 1970. 
C)  Resource Recovery Act of 1970. 
D)  Resource Conservation and Recovery Act of 1984. 
E)  Clean Air Act Amendment of 1977. 
A)  National Environmental Policy Act of 1970. 
B)  Clean Air Amendment of 1970. 
C)  Resource Recovery Act of 1970. 
D)  Resource Conservation and Recovery Act of 1984. 
E)  Clean Air Act Amendment of 1977.

Question 16

At Victoria's Secret, managerial approval is required whenever an employee makes a purchase at the store using an employee discount.Which factor affecting ethical behavior is Victoria's Secret seeking to control?

Accepted Answer

A)  individual 
B)  social 
C)  moral 
D)  circumstantial 
E)  opportunity 
A)  individual 
B)  social 
C)  moral 
D)  circumstantial 
E)  opportunity

Question 17

Erin decides to try out her new iron on the pesky wrinkles she has on her legs.She suffers rather severe burns and is infuriated with the manufacturer because she feels her right to safety has been violated.Is Erin correct?

Accepted Answer

A)  Yes, the right to safety implies that a customer will never be injured by a product. 
B)  Yes, the iron should have been recalled when this defect was first discovered. 
C)  No, products must be safe for their intended use, and Erin's experiment was clearly beyond the intended use. 
D)  No, as long as the instructions mentioned that when ironing skin burns sometimes occur, they are not to blame. 
E)  No, the company instead violated her right to choose. 
A)  Yes, the right to safety implies that a customer will never be injured by a product. 
B)  Yes, the iron should have been recalled when this defect was first discovered. 
C)  No, products must be safe for their intended use, and Erin's experiment was clearly beyond the intended use. 
D)  No, as long as the instructions mentioned that when ironing skin burns sometimes occur, they are not to blame. 
E)  No, the company instead violated her right to choose.

Question 18

Rose Martinez walked into her office and found a large, extravagant bouquet on her desk.Before she had time to read the card, her secretary said it was from Mr.Tanner at Zero Corporation.The secretary knew Mr.Tanner was trying to negotiate a sales deal with the company.Thus, she remarked that the beautiful flowers should help Ms.Martinez make her decision.Although Ms.Martinez did not know how to respond to Mr.Tanner's gift, she thought an answer might be in her company's _____.

Accepted Answer

A)  sales procedures 
B)  sales manual 
C)  employee handbook 
D)  code of ethics 
E)  sales training tapes 
A)  sales procedures 
B)  sales manual 
C)  employee handbook 
D)  code of ethics 
E)  sales training tapes

Question 19

Recently, consumers and the government have been losing an increasing number of product liability lawsuits against sellers of defective products.

Accepted Answer

A) True 
 B)False

Question 20

In support of their position, proponents of the socioeconomic model argue that businesses should be allowed to ignore social issues.

Accepted Answer

A) True 
 B)False

An ethical decision or action is one that is right according to some standard of behavior.

Fairness and honesty in business are two important ethical concerns.

Which of the following is the most important legislation in improving the condition of U.S.waters?

What is an affirmative action program? Be certain to detail the objectives of such programs in your answer.

The major forces in consumerism are

The economic model of social responsibility emphasizes profits.

Increasing numbers of managers have adopted the socioeconomic model of social responsibility.

Ethical issues often arise out of business's relationships with investors, customers, employees, creditors, or competitors.

Which of the following is not one of the steps in developing and implementing a program of social responsibility?

Air and water quality may be improving, but land pollution is still a serious problem in many areas.

One problem affirmative action programs have encountered is

Relationships with customers and coworkers rarely create ethical problems.

Much consumer-oriented legislation has grown out of the statement of six rights, which became known as the consumer bill of rights.

The governments of the United States and Canada have recently signed an agreement to cooperate in eliminating acid rain.Their efforts are primarily an attempt to reduce

The law that established the Environmental Protection Agency was the

At Victoria's Secret, managerial approval is required whenever an employee makes a purchase at the store using an employee discount.Which factor affecting ethical behavior is Victoria's Secret seeking to control?

Erin decides to try out her new iron on the pesky wrinkles she has on her legs.She suffers rather severe burns and is infuriated with the manufacturer because she feels her right to safety has been violated.Is Erin correct?

Recently, consumers and the government have been losing an increasing number of product liability lawsuits against sellers of defective products.

In support of their position, proponents of the socioeconomic model argue that businesses should be allowed to ignore social issues.

Exploring the World of Business and Economics

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

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Exam 2: Being Ethical and Socially Responsible

An ethical decision or action is one that is right according to some standard of behavior.

Fairness and honesty in business are two important ethical concerns.

Which of the following is the most important legislation in improving the condition of U.S.waters?

What is an affirmative action program? Be certain to detail the objectives of such programs in your answer.

The major forces in consumerism are

The economic model of social responsibility emphasizes profits.

Increasing numbers of managers have adopted the socioeconomic model of social responsibility.

Ethical issues often arise out of business's relationships with investors, customers, employees, creditors, or competitors.

Which of the following is not one of the steps in developing and implementing a program of social responsibility?

Air and water quality may be improving, but land pollution is still a serious problem in many areas.

One problem affirmative action programs have encountered is

Relationships with customers and coworkers rarely create ethical problems.

Much consumer-oriented legislation has grown out of the statement of six rights, which became known as the consumer bill of rights.

The governments of the United States and Canada have recently signed an agreement to cooperate in eliminating acid rain.Their efforts are primarily an attempt to reduce

The law that established the Environmental Protection Agency was the

At Victoria's Secret, managerial approval is required whenever an employee makes a purchase at the store using an employee discount.Which factor affecting ethical behavior is Victoria's Secret seeking to control?

Erin decides to try out her new iron on the pesky wrinkles she has on her legs.She suffers rather severe burns and is infuriated with the manufacturer because she feels her right to safety has been violated.Is Erin correct?

Recently, consumers and the government have been losing an increasing number of product liability lawsuits against sellers of defective products.

In support of their position, proponents of the socioeconomic model argue that businesses should be allowed to ignore social issues.

Exploring the World of Business and Economics

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

Filters