Exam 2: Being Ethical and Socially Responsible
Exam 1: Exploring the World of Business and Economics234 Questions
Exam 2: Being Ethical and Socially Responsible245 Questions
Exam 3: Exploring Global Business223 Questions
Exam 4: Choosing a Form of Business Ownership200 Questions
Exam 5: Small Business, Entrepreneurship, and Franchises199 Questions
Exam 6: Understanding the Management Process176 Questions
Exam 7: Creating a Flexible Organization178 Questions
Exam 8: Producing Quality Goods and Services184 Questions
Exam 9: Attracting and Retaining the Best Employees186 Questions
Exam 10: Motivating and Satisfying Employees and Teams169 Questions
Exam 11: Building Customer Relationships Through Effective Marketing167 Questions
Exam 12: Creating and Pricing Products That Satisfy Customers240 Questions
Exam 13: Distributing and Promoting Products239 Questions
Exam 14: Understanding Information and E-Business202 Questions
Exam 15: Using Accounting Information214 Questions
Exam 16: Mastering Financial Management186 Questions
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The American Apparel Manufacturers Association exerts pressure on its members to comply with the ethical standards of the industry and provides information and benefits for textile companies.This company is an example of a(n) _____.
(Multiple Choice)
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Product labels on detergent that indicate ingredients and laundering methods are examples of which provision of Kennedy's consumer bill of rights?
(Multiple Choice)
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The director of a company's social responsibility program should be a consumer advocate who can express the social issues facing the firm to the organization's management.
(True/False)
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A businessperson can take some comfort when faced with an ethical dilemma by talking openly about it with management because ethical decisions will always withstand scrutiny.
(True/False)
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One reason American business must be concerned about product safety is that
(Multiple Choice)
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Tony Shinn is applying for a mortgage to purchase his first home.His credit rating is mediocre due to several late payments on his credit cards and car loan.He is upset because his friend Jerry was offered an interest rate 3 percent less than what Tony was offered by the same mortgage company.This mortgage company's actions were
(Multiple Choice)
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Which president stated that consumers have the right to consumer education?
(Multiple Choice)
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The right to service entitles consumers to convenience, courtesy, and responsiveness from manufacturers and sellers of consumer products.
(True/False)
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_____ is the contamination of water, air, or land through the actions of people in an industrialized society.
(Multiple Choice)
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Brant promised to repair Carolyn's car on Thursday.After picking up the necessary part at a junkyard, he discovered he could not do the job after all and that the junkyard would not buy back the part.Carolyn does not know about these developments.However, she thinks Brant will be finished with her car sometime today.What should Brant do?
(Multiple Choice)
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The right to consumer education entitles people to be fully informed about their rights as consumers.
(True/False)
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Most authorities agree that business ethics should be improved.
(True/False)
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The manager of a successful local restaurant believes his responsibilities are to provide delicious meals and excellent service, provide jobs, comply with laws and the IRS, and earn a respectable profit on the restaurant.These are the manager's only concerns.What concept does this indicate?
(Multiple Choice)
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Increasingly, consumer education is becoming a part of high school and college curricula and adult-education programs.
(True/False)
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Taking credit for others' ideas or work or not meeting one's commitments in a mutual agreement are ethical issues concerning _____.
(Multiple Choice)
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Before the 1930s, most government involvement in day-to-day business was aimed at
(Multiple Choice)
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What sort of information should be included in a social audit? Who would prepare the audit? How would such a document be used?
(Essay)
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