Exam 2: Being Ethical and Socially Responsible

In the first three decades of the twentieth century, working conditions were horrible and dangerous, and abuses were common.Most people of the time believed these abuses would be rectified by

Wal-Mart expects its code of ethics to provide all of the following benefits except

How can organizations encourage ethical behavior?

A plan designed to increase the number of minority employees within an organization is known as

What led most directly to increased government involvement with regulating business and its dealings with society?

When DVD players were first introduced, the price was very high, thereby preventing the average consumer from purchasing one.Today, however, as a result of increased competition in the market, most consumers can afford one because they are significantly cheaper.By reducing the price of these products and ensuring a large number of product offerings, competition has promoted consumers' right to

What is probably the most effective way for a company to encourage ethical behavior?

Which of the following holds true in the case of business ethics?

A government agency with the power to investigate complaints of discrimination and to sue firms practicing employment discrimination is known as the

Steve had a problem with a coffee maker he purchased recently.He has been trying for days to speak with the company by calling its toll-free number, but it rings forever or sends him through a long menu with no opportunity to speak to an individual or to leave a message.Steve feels his basic consumer right to ____ has been violated.

Improved water quality is not only necessary, it is attainable at no cost.

The fundamental issues concerning land pollution are how to restore already contaminated land and how to prevent further contamination.

The human resources manager at Swingline, Inc., a manufacturer of office staplers, wants to encourage a more ethical climate in the organization.A likely way for Swingline to do this is to

Some Enron executives were aware of the financial problems the company was facing and yet failed to reveal this information to the public.These actions taken by Enron executives were

Awareness of businesses' social responsibilities has increased along with government involvement.

Which of the following is an argument against social responsibility?

There are many more socially responsible businesses today than there were ten years ago.

The Sarbanes-Oxley Act of 2002 deals with corporate responsibility, conflicts of interest, and corporate accountability.

Excellent Air Incorporated (EAI) Excellent Air Inc.is a well-known establishment in the airline business.It is currently one of the top firms in the industry.The company prides itself on good customer service and being concerned with the broader societal good.EAI management is not only concerned with doing things right, but also with doing the right things.Many of their decisions reflect this philosophy.Initially, the company had a problem with employees reporting their suspicions about unethical behavior to the press instead of to EAI management.As a result, the company made sure its employees knew the firm's guidelines on fixing ethical issues.EAI also developed a code of conduct based on standards that continue to be upheld within the company.Since the code of conduct has been put in place, there have been much fewer ethical violations. Although employee salaries at EAI are not as high as those at competing firms, the company experiences very low employee turnover.The firm has created a corporate culture that not only makes its employees want to stay, but that also results in higher profits.If EAI can maintain the relationship it has built with its employees and customers, it will have little difficulty keeping up its remarkable success. -Refer to Excellent Air Incorporated.The principles that EAI chooses to pride itself on show that the company has _____.

Long-distance providers are becoming increasingly concerned about certain activities within their industry.Various companies come together voluntarily to implement new standards of social responsibility that members must abide by.What seems to be the primary motivation in this case for an increased interest in social responsibility?