Question 1

Consumer advocates, such as Ralph Nader, take it upon themselves to protect the rights of consumers.

Accepted Answer

A) True 
 B)False

Question 2

With who does social responsibility of business have to begin?

Accepted Answer

A)  government 
B)  management 
C)  consumers 
D)  consumer protection groups 
E)  society 
A)  government 
B)  management 
C)  consumers 
D)  consumer protection groups 
E)  society

Question 3

The EPA was created by the government to develop new and improved ways to clean and improve the environment.

Accepted Answer

A) True 
 B)False

Question 4

The lesser the competition, the greater the choice available to consumers.

Accepted Answer

A) True 
 B)False

Question 5

Kenneth worked in the steel industry in the early 1900s.Which most likely describes the amount of time Kenneth worked per week?

Accepted Answer

A)  He was lucky to have the job at all and probably only workrd twenty hours per week. 
B)  He shared his job with another individual and worked thirty hours per week. 
C)  He worked a standard week of forty hours. 
D)  He worked over sixty hours a week. 
E)  He spent about sixteen hours a day, six days a week at the factory. 
A)  He was lucky to have the job at all and probably only workrd twenty hours per week. 
B)  He shared his job with another individual and worked thirty hours per week. 
C)  He worked a standard week of forty hours. 
D)  He worked over sixty hours a week. 
E)  He spent about sixteen hours a day, six days a week at the factory.

Question 6

Consumerism consists of all activities undertaken to protect the rights of consumers.

Accepted Answer

A) True 
 B)False

Question 7

The Jackson Springs Coal Mine recently discovered that the mine was contaminating the local drinking water.Cleaning up the mine and the surrounding areas would probably bankrupt the mine, causing the loss of hundreds of local jobs, but doing nothing would endanger the health of the community.The mine faces a serious ____ decision.

Accepted Answer

A)  business 
B)  ethical 
C)  environmental 
D)  social responsibility 
E)  cost 
A)  business 
B)  ethical 
C)  environmental 
D)  social responsibility 
E)  cost

Question 8

Which of the following is the most effective way to encourage ethical business behavior?

Accepted Answer

A)  pass government regulations 
B)  provide guidelines from trade associations 
C)  include an ethics clause in a labor contract 
D)  establish and enforce a code of ethics 
E)  rely on employees to blow the whistle 
A)  pass government regulations 
B)  provide guidelines from trade associations 
C)  include an ethics clause in a labor contract 
D)  establish and enforce a code of ethics 
E)  rely on employees to blow the whistle

Question 9

When sulfur emitted by smokestacks combines with moisture in the atmosphere to form acids that are spread by the wind, ____ results.

Accepted Answer

A)  air pollution 
B)  fire 
C)  acid rain 
D)  emissions 
E)  wet pollution 
A)  air pollution 
B)  fire 
C)  acid rain 
D)  emissions 
E)  wet pollution

Question 10

Affirmative action plans encompass all areas of human resources management, including recruiting, hiring, training, promotion, and pay.

Accepted Answer

A) True 
 B)False

Question 11

An affirmative action program is designed to ensure that minority employees are represented in about the same proportion as in the surrounding community.

Accepted Answer

A) True 
 B)False

Question 12

You were hired as a television anchorwoman this year.After a few months your supervisor demoted you because you were said to be too old, unattractive, and not deferential enough to be a men.You believe this supervisor has violated your right to

Accepted Answer

A)  safety and security. 
B)  be heard. 
C)  be informed. 
D)  life. 
E)  equal treatment in the workplace. 
A)  safety and security. 
B)  be heard. 
C)  be informed. 
D)  life. 
E)  equal treatment in the workplace.

Question 13

Mattel, the maker of Barbie dolls, frequently shows television ads aimed at children on Saturday mornings, when many children are known to watch cartoons.Some of these ads mix cartoon-type animation and "real" shots of the dolls so that it is sometimes difficult for even an adult to determine what the doll can or cannot do.This most likely represents

Accepted Answer

A)  a conflict of interest. 
B)  an ethical problem because children may be deceived about what Barbie can do. 
C)  an ethical concern for many creditors of Mattel. 
D)  illegal payoffs, if parents are getting more than they actually know they are paying for. 
E)  that Mattel employees need better working conditions and higher pay. 
A)  a conflict of interest. 
B)  an ethical problem because children may be deceived about what Barbie can do. 
C)  an ethical concern for many creditors of Mattel. 
D)  illegal payoffs, if parents are getting more than they actually know they are paying for. 
E)  that Mattel employees need better working conditions and higher pay.

Question 14

Over the past several decades, concern for the environment has

Accepted Answer

A)  been relatively steady because people expect to live in a clean and safe environment. 
B)  increased significantly because pollution became a threat to life and health. 
C)  been carefully handled by businesses because they are the primary source of pollutants. 
D)  become stronger in the United States but not yet in the rest of the world. 
E)  decreased because today's industrialized processes are naturally more environmentally friendly. 
A)  been relatively steady because people expect to live in a clean and safe environment. 
B)  increased significantly because pollution became a threat to life and health. 
C)  been carefully handled by businesses because they are the primary source of pollutants. 
D)  become stronger in the United States but not yet in the rest of the world. 
E)  decreased because today's industrialized processes are naturally more environmentally friendly.

Question 15

Karen is the assistant manager of a midsized logistics firm.She believes her manager, Michael, has become carried away with supporting nonprofit organizations and encouraging employees to do community service.What argument would Karen most likely use to turn Michael to her point of view?

Accepted Answer

A)  Socially responsible decision making by firms can prevent increased government regulation. 
B)  Social problems affect society in general, so it is important to protect our society. 
C)  The company's time and money should be spent maximizing the owner's wealth, not solving society's problems. 
D)  By contributing to social issues, business will decrease its opportunity for long-run profitability. 
E)  The logistics business has unique resources that could be used to address serious social issues. 
A)  Socially responsible decision making by firms can prevent increased government regulation. 
B)  Social problems affect society in general, so it is important to protect our society. 
C)  The company's time and money should be spent maximizing the owner's wealth, not solving society's problems. 
D)  By contributing to social issues, business will decrease its opportunity for long-run profitability. 
E)  The logistics business has unique resources that could be used to address serious social issues.

Question 16

The hard-core unemployed are made up of mentally ill individuals and those with prior criminal convictions.

Accepted Answer

A) True 
 B)False

Question 17

Excellent Air Incorporated (EAI)
Excellent Air Inc.is a well-known establishment in the airline business.It is currently one of the top firms in the industry.The company prides itself on good customer service and being concerned with the broader societal good.EAI management is not only concerned with doing things right, but also with doing the right things.Many of their decisions reflect this philosophy.Initially, the company had a problem with employees reporting their suspicions about unethical behavior to the press instead of to EAI management.As a result, the company made sure its employees knew the firm's guidelines on fixing ethical issues.EAI also developed a code of conduct based on standards that continue to be upheld within the company.Since the code of conduct has been put in place, there have been much fewer ethical violations.
Although employee salaries at EAI are not as high as those at competing firms, the company experiences very low employee turnover.The firm has created a corporate culture that not only makes its employees want to stay, but that also results in higher profits.If EAI can maintain the relationship it has built with its employees and customers, it will have little difficulty keeping up its remarkable success.
-Refer to Excellent Air Incorporated.To fix the ethical issue problems, EAI management should have implemented all of the following guidelines for making ethical decisions except which one?

Accepted Answer

A)  Listen and learn. 
B)  Identify the ethical issue. 
C)  Create and analyze options. 
D)  Create an industry benchmark. 
E)  Explain your decision and resolve any differences that arise. 
A)  Listen and learn. 
B)  Identify the ethical issue. 
C)  Create and analyze options. 
D)  Create an industry benchmark. 
E)  Explain your decision and resolve any differences that arise.

Question 18

Of the three factors mentioned as contributors to air pollution, only the combination of weather and geography cannot be changed.

Accepted Answer

A) True 
 B)False

Question 19

At Ledbetter Industries, employees are allowed one-hour lunches, but most stroll back fifteen minutes late every day.The factor affecting the ethical behavior of Ledbetter's employees is _____.

Accepted Answer

A)  individual 
B)  social 
C)  opportunity 
D)  code of ethics 
E)  whistle-blowing 
A)  individual 
B)  social 
C)  opportunity 
D)  code of ethics 
E)  whistle-blowing

Question 20

Define business ethics.

Accepted Answer

Business ethics refers to the principles

Consumer advocates, such as Ralph Nader, take it upon themselves to protect the rights of consumers.

With who does social responsibility of business have to begin?

The EPA was created by the government to develop new and improved ways to clean and improve the environment.

The lesser the competition, the greater the choice available to consumers.

Kenneth worked in the steel industry in the early 1900s.Which most likely describes the amount of time Kenneth worked per week?

Consumerism consists of all activities undertaken to protect the rights of consumers.

Which of the following is the most effective way to encourage ethical business behavior?

When sulfur emitted by smokestacks combines with moisture in the atmosphere to form acids that are spread by the wind, ____ results.

Affirmative action plans encompass all areas of human resources management, including recruiting, hiring, training, promotion, and pay.

An affirmative action program is designed to ensure that minority employees are represented in about the same proportion as in the surrounding community.

You were hired as a television anchorwoman this year.After a few months your supervisor demoted you because you were said to be too old, unattractive, and not deferential enough to be a men.You believe this supervisor has violated your right to

Over the past several decades, concern for the environment has

Karen is the assistant manager of a midsized logistics firm.She believes her manager, Michael, has become carried away with supporting nonprofit organizations and encouraging employees to do community service.What argument would Karen most likely use to turn Michael to her point of view?

The hard-core unemployed are made up of mentally ill individuals and those with prior criminal convictions.

Of the three factors mentioned as contributors to air pollution, only the combination of weather and geography cannot be changed.

At Ledbetter Industries, employees are allowed one-hour lunches, but most stroll back fifteen minutes late every day.The factor affecting the ethical behavior of Ledbetter's employees is _____.

Define business ethics.

Exploring the World of Business and Economics

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

Filters

Exam 2: Being Ethical and Socially Responsible

Consumer advocates, such as Ralph Nader, take it upon themselves to protect the rights of consumers.

With who does social responsibility of business have to begin?

The EPA was created by the government to develop new and improved ways to clean and improve the environment.

The lesser the competition, the greater the choice available to consumers.

Kenneth worked in the steel industry in the early 1900s.Which most likely describes the amount of time Kenneth worked per week?

Consumerism consists of all activities undertaken to protect the rights of consumers.

Which of the following is the most effective way to encourage ethical business behavior?

When sulfur emitted by smokestacks combines with moisture in the atmosphere to form acids that are spread by the wind, ____ results.

Affirmative action plans encompass all areas of human resources management, including recruiting, hiring, training, promotion, and pay.

An affirmative action program is designed to ensure that minority employees are represented in about the same proportion as in the surrounding community.

You were hired as a television anchorwoman this year.After a few months your supervisor demoted you because you were said to be too old, unattractive, and not deferential enough to be a men.You believe this supervisor has violated your right to

Over the past several decades, concern for the environment has

Karen is the assistant manager of a midsized logistics firm.She believes her manager, Michael, has become carried away with supporting nonprofit organizations and encouraging employees to do community service.What argument would Karen most likely use to turn Michael to her point of view?

The hard-core unemployed are made up of mentally ill individuals and those with prior criminal convictions.

Of the three factors mentioned as contributors to air pollution, only the combination of weather and geography cannot be changed.

At Ledbetter Industries, employees are allowed one-hour lunches, but most stroll back fifteen minutes late every day.The factor affecting the ethical behavior of Ledbetter's employees is _____.

Define business ethics.

Exploring the World of Business and Economics

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

Filters