Question 1

Decreasing productivity leads to lower prices and greater profits.

Accepted Answer

A) True 
 B)False

Question 2

Differentiate between common cause and special cause variation.

Accepted Answer

A common cause variation is a

Question 3

Discuss the role of W.Edwards Deming in the quality movement.

Accepted Answer

After World War II W.Edwards Deming, a s

Question 4

Which of the following statements regarding robotics is (are) true?

Accepted Answer

A)  Robots cost more to operate than human workers do. 
B)  Japan makes the greatest use of robots. 
C)  Robots are generally not used for repetitive operations, such as those in automotive assembly. 
D)  All of the above are true. 
A)  Robots cost more to operate than human workers do. 
B)  Japan makes the greatest use of robots. 
C)  Robots are generally not used for repetitive operations, such as those in automotive assembly. 
D)  All of the above are true.

Question 5

The control chart is the backbone of statistical process control.

Accepted Answer

A) True 
 B)False

Question 6

Increased productivity can result in higher prices and smaller market shares.

Accepted Answer

A) True 
 B)False

Question 7

____ is the process in which defined measurements are used to check whether quality standards are being met.

Accepted Answer

A)  Quality control. 
B)  Total quality management (TQM). 
C)  Quality assurance. 
D)  Continuous quality management. 
A)  Quality control. 
B)  Total quality management (TQM). 
C)  Quality assurance. 
D)  Continuous quality management.

Question 8

The size of an organization is not related to job safety statistics.

Accepted Answer

A) True 
 B)False

Question 9

Total quality is a narrower process than quality control.

Accepted Answer

A) True 
 B)False

Question 10

Another name for productivity is efficiency.

Accepted Answer

A) True 
 B)False

Question 11

A flowchart is a visual representation of the sequence of steps needed to complete a process.

Accepted Answer

A) True 
 B)False

Question 12

Pareto charts are problem analysis charts that use a histogram to graphically illustrate the sources of problems.

Accepted Answer

A) True 
 B)False

Question 13

CAM equipment can be reprogrammed to easily produce a product to different specifications.

Accepted Answer

A) True 
 B)False

Question 14

The supervisor's role in achieving quality is to:

Accepted Answer

A)  Let employees know you expect quality performance. 
B)  Involve workers in achieving and controlling quality. 
C)  Provide meaningful feedback. 
D)  All of the above. 
A)  Let employees know you expect quality performance. 
B)  Involve workers in achieving and controlling quality. 
C)  Provide meaningful feedback. 
D)  All of the above.

Question 15

During the 1980s the average age of the U.S.workforce increased causing productivity to decline.

Accepted Answer

A) True 
 B)False

Question 16

W.Edwards Deming was associated with all of the following ideas, EXCEPT:

Accepted Answer

A)  The 85-15 rule. 
B)  Statistical quality control methods. 
C)  Stating that management rather than employees are the blame for most poor quality. 
D)  Histogram representation. 
A)  The 85-15 rule. 
B)  Statistical quality control methods. 
C)  Stating that management rather than employees are the blame for most poor quality. 
D)  Histogram representation.

Question 17

Technical factors such as defective tools and poor mechanical construction are the most important cause of workplace accidents.

Accepted Answer

A) True 
 B)False

Question 18

A histogram is a data presentation that shows the results the results of a process plotted over a period of time.

Accepted Answer

A) True 
 B)False

Question 19

The system in which materials arrive when needed is:

Accepted Answer

A)  MIS. 
B)  JIT. 
C)  CAM. 
D)  TQI. 
A)  MIS. 
B)  JIT. 
C)  CAM. 
D)  TQI.

Question 20

OSHA was created to:

Accepted Answer

A)  Ensure equal opportunity. 
B)  Train people in the use of dangerous equipment. 
C)  Ensure that state governments, management and labor provide safer working conditions. 
D)  To make certain that food products are safe. 
A)  Ensure equal opportunity. 
B)  Train people in the use of dangerous equipment. 
C)  Ensure that state governments, management and labor provide safer working conditions. 
D)  To make certain that food products are safe.

Decreasing productivity leads to lower prices and greater profits.

Differentiate between common cause and special cause variation.

Discuss the role of W.Edwards Deming in the quality movement.

Which of the following statements regarding robotics is (are) true?

The control chart is the backbone of statistical process control.

Increased productivity can result in higher prices and smaller market shares.

____ is the process in which defined measurements are used to check whether quality standards are being met.

The size of an organization is not related to job safety statistics.

Total quality is a narrower process than quality control.

Another name for productivity is efficiency.

A flowchart is a visual representation of the sequence of steps needed to complete a process.

Pareto charts are problem analysis charts that use a histogram to graphically illustrate the sources of problems.

CAM equipment can be reprogrammed to easily produce a product to different specifications.

The supervisor's role in achieving quality is to:

During the 1980s the average age of the U.S.workforce increased causing productivity to decline.

W.Edwards Deming was associated with all of the following ideas, EXCEPT:

Technical factors such as defective tools and poor mechanical construction are the most important cause of workplace accidents.

A histogram is a data presentation that shows the results the results of a process plotted over a period of time.

The system in which materials arrive when needed is:

OSHA was created to:

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making, Problem Solving, and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict, Stress, and Time

Exercising Control

Selecting, Appraising and Disciplining Employees

The Supervisor, Labor Relations, and Legal Issues

Filters

Exam 14: Controlling Productivity, Quality and Safety

Decreasing productivity leads to lower prices and greater profits.

Differentiate between common cause and special cause variation.

Discuss the role of W.Edwards Deming in the quality movement.

Which of the following statements regarding robotics is (are) true?

The control chart is the backbone of statistical process control.

Increased productivity can result in higher prices and smaller market shares.

____ is the process in which defined measurements are used to check whether quality standards are being met.

The size of an organization is not related to job safety statistics.

Total quality is a narrower process than quality control.

Another name for productivity is efficiency.

A flowchart is a visual representation of the sequence of steps needed to complete a process.

Pareto charts are problem analysis charts that use a histogram to graphically illustrate the sources of problems.

CAM equipment can be reprogrammed to easily produce a product to different specifications.

The supervisor's role in achieving quality is to:

During the 1980s the average age of the U.S.workforce increased causing productivity to decline.

W.Edwards Deming was associated with all of the following ideas, EXCEPT:

Technical factors such as defective tools and poor mechanical construction are the most important cause of workplace accidents.

A histogram is a data presentation that shows the results the results of a process plotted over a period of time.

The system in which materials arrive when needed is:

OSHA was created to:

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making, Problem Solving, and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict, Stress, and Time

Exercising Control

Selecting, Appraising and Disciplining Employees

The Supervisor, Labor Relations, and Legal Issues

Filters