Exam 14: Controlling Productivity, Quality and Safety

In the 1980s, one of the things that productivity stagnation could be traced to, was:

OSHA has the right to develop safety standards, but cannot conduct inspections or issue citations.

In an effort to improve productivity in the United States, three productivity improvement measures have been introduced in manufacturing firms.Briefly identify each measure.

Pareto charts are also known as a fishbone diagram.

Total quality can be achieved through continuous improvement of the organization's products, services, and processes.

Identify six tools used to assist in effective control of quality.Briefly describe each.

The official productivity of the U.S.is based on:

During the 1980s decreasing productivity coincided with a rapid increase in union membership.

Discuss how productivity in the U.S.has changed from the 1980s to the present.

The safest types of company to work for is (are):

Output divided by input is:

A cause and effect diagram is also called a:

A ____ variance occurs intermittently and is associated with a specific event.

In the 1990s:

During the 1980s the average age of individuals ____, causing less experienced, less productive employees.

One approach to increasing productivity is to increase input costs while decreasing output value.

A common cause variation is nonroutine and unexpected.

Another name for productivity is:

The productivity of U.S.workers is lower today than that of any other country's workers.

In effective employee involvement teams: