Question 1

Which of the following is not used for monitoring defects or defectives?

Accepted Answer

A) p charts 
B) np charts 
C) u charts 
D) c charts 
E) r charts 
A) p charts 
B) np charts 
C) u charts 
D) c charts 
E) r charts

Question 2

A system is to be composed of 5 identical components in series. What is the lowest reliability component that can be used in order to have an overall system reliability of 0.90?

Accepted Answer

A) 0.98 
B) 0.97 
C) 0.96 
D) 0.95 
E) 0.94 
A) 0.98 
B) 0.97 
C) 0.96 
D) 0.95 
E) 0.94

Question 3

________ attributes relate to senses of touch, smell, taste, and sound.

Accepted Answer

A) Structural 
B) Sensory 
C) Performance 
D) Consensual 
E) Ethical 
A) Structural 
B) Sensory 
C) Performance 
D) Consensual 
E) Ethical

Question 4

Sensory attributes relate to whether or not a particular product or service performs as it is supposed to.

Accepted Answer

A) True 
 B)False

Question 5

Determining whether a critical product characteristic is a variable or attribute is one of the steps in developing a process chart.

Accepted Answer

A) True 
 B)False

Question 6

What is the system availability for something that has a mean time between failures of 100 hours and needs an average of 4 hours to repair when it does fail?

Accepted Answer

A) 0.98 
B) 0.92 
C) 0.96 
D) 0.90 
E) 0.84 
A) 0.98 
B) 0.92 
C) 0.96 
D) 0.90 
E) 0.84

Question 7

A winemaker tastes several 750 ml bottles of varying vintages. A good choice for such a test would be a c chart.

Accepted Answer

A) True 
 B)False

Question 8

A parks and recreation worker counts the number of paint drips on each standard size park bench. The results from the last 10 benches are shown. If the Parks Department decides to make a c chart, what bench number is out of control?

Accepted Answer

A) 1 
B) 3 
C) 5 
D) 7 
E) none of the above 
A) 1 
B) 3 
C) 5 
D) 7 
E) none of the above

Question 9

Attribute charts are developed and interpreted the same way as variables charts.

Accepted Answer

A) True 
 B)False

Question 10

Structural attributes have to do with physical characteristics of a particular product or service.

Accepted Answer

A) True 
 B)False

Question 11

What is a np chart and how is it similar to or different than a p chart?

Accepted Answer

The np chart is a graph of the number of

Question 12

________ attributes answer whether a service provider is empathetic or if their accounting systems report properly.

Accepted Answer

A) Structural 
B) Sensory 
C) Performance 
D) Temporal 
E) Ethical 
A) Structural 
B) Sensory 
C) Performance 
D) Temporal 
E) Ethical

Question 13

What are attribute charts used for and how do they work?

Accepted Answer

Attribute charts deal with binomial and

Question 14

A parks and recreation worker counts the number of paint drips on each standard size park bench. The results from the last 10 benches are shown. If the Parks Department decides to make a c chart, what should the center line be?

Accepted Answer

A) 6.9 
B) 8.4 
C) 9.2 
D) 10.7 
E) 11.3 
A) 6.9 
B) 8.4 
C) 9.2 
D) 10.7 
E) 11.3

Question 15

Describe the development and interpretation of the bathtub curve.

Accepted Answer

The bathtub curve is a plot of the proba

Question 16

If a set of components is in a series, as opposed to being parallel, the system can function if a given component in the system fails.

Accepted Answer

A) True 
 B)False

Question 17

A quality engineer notes that a process produces data that are binomial and has been obtained using a sample space that is not constant. The primary interest of the process manager is in the number of discrepancies per part. An appropriate control chart to use would be a(n)________.

Accepted Answer

A) np chart 
B) p chart 
C) c chart 
D) u chart 
E) d chart 
A) np chart 
B) p chart 
C) c chart 
D) u chart 
E) d chart

Question 18

A painting contractor wishes to compare the work done by several painters in several rooms of varying sizes. If the contractor is concerned about drips and missed spots, an np chart would be the logical choice.

Accepted Answer

A) True 
 B)False

Question 19

A producer of contact lenses regularly takes samples of 100 lenses and inspects them for scratches. If a lens has a single scratch, it cannot be sold. The results of 10 samples are shown. What sample is out of control?

Accepted Answer

A) 2 
B) 4 
C) 6 
D) 8 
E) none of the above 
A) 2 
B) 4 
C) 6 
D) 8 
E) none of the above

Question 20

A system is composed of three components. Two of the items are in parallel and have reliabilities of 0.95 and 0.90. The third item has a reliability of 0.98 and this item is in series with the first combination. What is the overall system reliability?

Accepted Answer

A) 0.995 
B) 0.985 
C) 0.975 
D) 0.965 
E) 0.955 
A) 0.995 
B) 0.985 
C) 0.975 
D) 0.965 
E) 0.955

Which of the following is not used for monitoring defects or defectives?

A system is to be composed of 5 identical components in series. What is the lowest reliability component that can be used in order to have an overall system reliability of 0.90?

________ attributes relate to senses of touch, smell, taste, and sound.

Sensory attributes relate to whether or not a particular product or service performs as it is supposed to.

Determining whether a critical product characteristic is a variable or attribute is one of the steps in developing a process chart.

What is the system availability for something that has a mean time between failures of 100 hours and needs an average of 4 hours to repair when it does fail?

A winemaker tastes several 750 ml bottles of varying vintages. A good choice for such a test would be a c chart.

A parks and recreation worker counts the number of paint drips on each standard size park bench. The results from the last 10 benches are shown. If the Parks Department decides to make a c chart, what bench number is out of control?

Attribute charts are developed and interpreted the same way as variables charts.

Structural attributes have to do with physical characteristics of a particular product or service.

What is a np chart and how is it similar to or different than a p chart?

________ attributes answer whether a service provider is empathetic or if their accounting systems report properly.

What are attribute charts used for and how do they work?

A parks and recreation worker counts the number of paint drips on each standard size park bench. The results from the last 10 benches are shown. If the Parks Department decides to make a c chart, what should the center line be?

Describe the development and interpretation of the bathtub curve.

If a set of components is in a series, as opposed to being parallel, the system can function if a given component in the system fails.

A quality engineer notes that a process produces data that are binomial and has been obtained using a sample space that is not constant. The primary interest of the process manager is in the number of discrepancies per part. An appropriate control chart to use would be a(n)________.

A painting contractor wishes to compare the work done by several painters in several rooms of varying sizes. If the contractor is concerned about drips and missed spots, an np chart would be the logical choice.

A producer of contact lenses regularly takes samples of 100 lenses and inspects them for scratches. If a lens has a single scratch, it cannot be sold. The results of 10 samples are shown. What sample is out of control?

A system is composed of three components. Two of the items are in parallel and have reliabilities of 0.95 and 0.90. The third item has a reliability of 0.98 and this item is in series with the first combination. What is the overall system reliability?

Differing Perspectives on Quality

Quality Theory

Global Supply Chain Quality and International Quality Standards

Strategic Quality Planning

The Voice of the Customer

The Voice of the Market

Quality and Innovation in Product and Process Design

Designing Quality Services

Managing Supplier Quality in the Supply Chain

The Tools of Quality

Statistically Based Quality Improvement for Variables

Six Sigma Management and Lean Tools

Managing Quality Improvement Teams and Projects

Implementing and Validating the Quality System

Filters

Exam 12: Statistically Based Quality Improvement for Attributes

Which of the following is not used for monitoring defects or defectives?

A system is to be composed of 5 identical components in series. What is the lowest reliability component that can be used in order to have an overall system reliability of 0.90?

________ attributes relate to senses of touch, smell, taste, and sound.

Sensory attributes relate to whether or not a particular product or service performs as it is supposed to.

Determining whether a critical product characteristic is a variable or attribute is one of the steps in developing a process chart.

What is the system availability for something that has a mean time between failures of 100 hours and needs an average of 4 hours to repair when it does fail?

A winemaker tastes several 750 ml bottles of varying vintages. A good choice for such a test would be a c chart.

A parks and recreation worker counts the number of paint drips on each standard size park bench. The results from the last 10 benches are shown. If the Parks Department decides to make a c chart, what bench number is out of control?

Attribute charts are developed and interpreted the same way as variables charts.

Structural attributes have to do with physical characteristics of a particular product or service.

What is a np chart and how is it similar to or different than a p chart?

________ attributes answer whether a service provider is empathetic or if their accounting systems report properly.

What are attribute charts used for and how do they work?

A parks and recreation worker counts the number of paint drips on each standard size park bench. The results from the last 10 benches are shown. If the Parks Department decides to make a c chart, what should the center line be?

Describe the development and interpretation of the bathtub curve.

If a set of components is in a series, as opposed to being parallel, the system can function if a given component in the system fails.

A quality engineer notes that a process produces data that are binomial and has been obtained using a sample space that is not constant. The primary interest of the process manager is in the number of discrepancies per part. An appropriate control chart to use would be a(n)________.

A painting contractor wishes to compare the work done by several painters in several rooms of varying sizes. If the contractor is concerned about drips and missed spots, an np chart would be the logical choice.

A producer of contact lenses regularly takes samples of 100 lenses and inspects them for scratches. If a lens has a single scratch, it cannot be sold. The results of 10 samples are shown. What sample is out of control?

A system is composed of three components. Two of the items are in parallel and have reliabilities of 0.95 and 0.90. The third item has a reliability of 0.98 and this item is in series with the first combination. What is the overall system reliability?

Differing Perspectives on Quality

Quality Theory

Global Supply Chain Quality and International Quality Standards

Strategic Quality Planning

The Voice of the Customer

The Voice of the Market

Quality and Innovation in Product and Process Design

Designing Quality Services

Managing Supplier Quality in the Supply Chain

The Tools of Quality

Statistically Based Quality Improvement for Variables

Six Sigma Management and Lean Tools

Managing Quality Improvement Teams and Projects

Implementing and Validating the Quality System

Filters