Exam 21: Managing Operations

When Cadbury Chocolates mixes ingredients for their candies, this act is part of operations.

The simplest method of inventory record-keeping is called cycle counting.

Aaron operates a confectionery stand in the Johannesburg CBD.His business is seasonal but within those seasons several other factors influence the demand for sweets.Aaron is most likely to use _______________ to help him predict demand on a daily basis.

A method that judges products as acceptable or unacceptable is known as:

When a company expands resources in response to a constraint, they are using the option of increasing efficiency.

An approach that emphasises efficiency through elimination of waste independent of other aspects of the process is called:

Poka-yoke is a proactive approach that seeks to mistake-proof a business's operations.

At the weekly managers' meeting, Marcel is discussing how the company's product is made and delivered to its customers.Marcel is talking about:

Match the term with its definition.Some terms may not be used a.ABC method b.Associative forecasting c.Cooperative purchasing organisation d.Cycle counting e.Demand management strategies f.Economic order quantity g.Just-in-time inventory system h.Perpetual inventory system i.Physical inventory system j.Poka-yoke k.Statistical inventory control l.Two-bin inventory system -A method of inventory control based on the use of two containers for each item in inventory, one to meet current demand and the other to meet future demand.

The just-in-time inventory system classifies inventory into three categories based on value.

Match the term with its definition.Some terms may not be used a.Continuous manufacturing b.Flexible manufacturing systems c.Job shops d.Lean production e.Make-or-buy decisions f.Operations g.Outsourcing h.Poka-yoke i.Project manufacturing j.Repetitive manufacturing k.Supply Chain Operations Reference model l.Synchronous manufacturing -Contracting with a third party to take on and manage one or more of a business's functions.

Match the term with its definition.Some terms may not be used a.Continuous manufacturing b.Flexible manufacturing systems c.Job shops d.Lean production e.Make-or-buy decisions f.Operations g.Outsourcing h.Poka-yoke i.Project manufacturing j.Repetitive manufacturing k.Supply Chain Operations Reference model l.Synchronous manufacturing -A list of critical factors that provides a helpful starting place when assessing a supplier's performance.

Bobbi Jo pulls one part from the production line every 15 minutes and measures its dimensions against the specifications.Bobbi Jo is using:

An example of associative forecasting is when a concert promoter predicts attendance based on the trend of attendance of the same event in the same location in previous years.

ISO 9000:

Unless a business is planning to market products in Europe or supply components to US automakers, getting ISO 9000 certification is a waste of time and money.

Most companies run out of stock from incorrect procurement practices.

The basic quality tool that Kaoru Ishikawa recognised that identifies potential causes of a problem while sorting them into categories is the:

Work groups tend to be better at coordination than specialisation.

Discuss the objectives of inventory management.