Question 1

Organisational structure can be analysed by examining all of the following EXCEPT

Accepted Answer

A)  division of labour. 
B)  span of control. 
C)  hierarchy. 
D)  centralisation. 
E)  All of these can be examined. 
A)  division of labour. 
B)  span of control. 
C)  hierarchy. 
D)  centralisation. 
E)  All of these can be examined.

Question 2

When an organisation uses _________, machines constantly make the product while employees monitor the machines and plan changes.

Accepted Answer

A)  unit production 
B)  mass production 
C)  continuous production 
D)  a primary production system 
E)  a matrix structure 
A)  unit production 
B)  mass production 
C)  continuous production 
D)  a primary production system 
E)  a matrix structure

Question 3

In organisations with a _________, employees report to both a project or product team and to a functional manager.

Accepted Answer

A)  matrix structure 
B)  functional structure 
C)  bureaucratic structure 
D)  pre-bureaucratic structure 
E)  lattice structure 
A)  matrix structure 
B)  functional structure 
C)  bureaucratic structure 
D)  pre-bureaucratic structure 
E)  lattice structure

Question 4

Delegation is the transfer of ____ to make decisions and use organisational resources.

Accepted Answer

A)  responsibility 
B)  authority 
C)  leadership 
D)  operational control 
E)  None of these are correct. 
A)  responsibility 
B)  authority 
C)  leadership 
D)  operational control 
E)  None of these are correct.

Question 5

_________ is an organisational structure that groups people with the same skills, or who use similar tools or work processes, together into departments.

Accepted Answer

A)  Matrix structure 
B)  Functional structure 
C)  Bureaucratic structure 
D)  Pre-bureaucratic structure 
E)  Lattice structure 
A)  Matrix structure 
B)  Functional structure 
C)  Bureaucratic structure 
D)  Pre-bureaucratic structure 
E)  Lattice structure

Question 6

Which term refers to a group of people whose shared expertise and interest in a joint enterprise informally binds them together?

Accepted Answer

A)  Community of practice 
B)  Task force 
C)  Liaison role 
D)  Direct contact 
E)  Cross-functional team 
A)  Community of practice 
B)  Task force 
C)  Liaison role 
D)  Direct contact 
E)  Cross-functional team

Question 7

A(n) ____________ is a group of people whose shared expertise and interest in a joint enterprise informally binds them together.

Accepted Answer

community

Question 8

Match each scenario with the type of structure that it most clearly illustrates.
a.Shah's organisation consists entirely of permanent project groups that report only to their project leader.
b.In Niresh's organisation, when a project comes up, a cross-level and cross-functional team is formed to tackle it.Once the project ends, the team dissolves.
c.One of the most stressful things about Elize's job is that her two bosses - her functional manager and her project manager - often give her conflicting instructions.When she points this out, they engage in bitter power struggles.
d.Marinda's organisation is actually a collection of autonomous organisations.She spends a lot of her time coordinating the activities of the various organisations to which she contracts out her organisational functions.
e.Tshepo just founded a new organisation and does most of the tasks himself with a few friends.He also makes nearly all of the decisions for the organisation.
f.The company Samara works for is made up of departments consisting of people who do similar activities.
g.As Thea's company grows, she increases the division of labour, standardisation of work procedures and written rules in order to manage the increasing number of employees more effectively.
-Bureaucratic structure

Accepted Answer

The answer of Match each scenario with the type of...

Question 9

As organisation size increases, each of the following increases as well EXCEPT

Accepted Answer

A)  centralisation. 
B)  the number of rules. 
C)  the number of levels in the hierarchy. 
D)  flexibility. 
E)  specialisation of labour. 
A)  centralisation. 
B)  the number of rules. 
C)  the number of levels in the hierarchy. 
D)  flexibility. 
E)  specialisation of labour.

Question 10

Organisations with a _________ create horizontal or vertical teams that can define part or all of the organisation.

Accepted Answer

A)  division structure 
B)  team-based structure 
C)  network structure 
D)  virtual structure 
E)  centralised structure 
A)  division structure 
B)  team-based structure 
C)  network structure 
D)  virtual structure 
E)  centralised structure

Question 11

____ is the number of people reporting to a manager.

Accepted Answer

A)  Administrative intensity 
B)  Span of control 
C)  Work group size 
D)  Organisational control 
E)  Organisational management 
A)  Administrative intensity 
B)  Span of control 
C)  Work group size 
D)  Organisational control 
E)  Organisational management

Question 12

Match each scenario with the type of structure that it most clearly illustrates.
a.Shah's organisation consists entirely of permanent project groups that report only to their project leader.
b.In Niresh's organisation, when a project comes up, a cross-level and cross-functional team is formed to tackle it.Once the project ends, the team dissolves.
c.One of the most stressful things about Elize's job is that her two bosses - her functional manager and her project manager - often give her conflicting instructions.When she points this out, they engage in bitter power struggles.
d.Marinda's organisation is actually a collection of autonomous organisations.She spends a lot of her time coordinating the activities of the various organisations to which she contracts out her organisational functions.
e.Tshepo just founded a new organisation and does most of the tasks himself with a few friends.He also makes nearly all of the decisions for the organisation.
f.The company Samara works for is made up of departments consisting of people who do similar activities.
g.As Thea's company grows, she increases the division of labour, standardisation of work procedures and written rules in order to manage the increasing number of employees more effectively.
-Functional structure

Accepted Answer

The answer of Match each scenario with the type of...

Question 13

If employees are to be encouraged to make decisions and work collaboratively, a more _________ and _________ structure is appropriate.

Accepted Answer

A)  centralised, narrower 
B)  centralised, flatter 
C)  decentralised, narrower 
D)  decentralised, flatter 
E)  none of these 
A)  centralised, narrower 
B)  centralised, flatter 
C)  decentralised, narrower 
D)  decentralised, flatter 
E)  none of these

Question 14

_________ structure groups people with the same skills, or who use similar tools or work processes, together into departments.

Accepted Answer

The answer of _________ structure groups people with the same...

Question 15

A _________ is a collection of autonomous units or organisations that act as a single larger entity, using social mechanisms for coordination and control.

Accepted Answer

A)  division 
B)  lattice 
C)  network organisation 
D)  matrix 
E)  bureaucracy 
A)  division 
B)  lattice 
C)  network organisation 
D)  matrix 
E)  bureaucracy

Question 16

Most organisational problems can be fixed with restructuring.

Accepted Answer

A) True 
 B)False

Question 17

Match each scenario with the type of structure that it most clearly illustrates.
a.Shah's organisation consists entirely of permanent project groups that report only to their project leader.
b.In Niresh's organisation, when a project comes up, a cross-level and cross-functional team is formed to tackle it.Once the project ends, the team dissolves.
c.One of the most stressful things about Elize's job is that her two bosses - her functional manager and her project manager - often give her conflicting instructions.When she points this out, they engage in bitter power struggles.
d.Marinda's organisation is actually a collection of autonomous organisations.She spends a lot of her time coordinating the activities of the various organisations to which she contracts out her organisational functions.
e.Tshepo just founded a new organisation and does most of the tasks himself with a few friends.He also makes nearly all of the decisions for the organisation.
f.The company Samara works for is made up of departments consisting of people who do similar activities.
g.As Thea's company grows, she increases the division of labour, standardisation of work procedures and written rules in order to manage the increasing number of employees more effectively.
-Network organisation

Accepted Answer

The answer of Match each scenario with the type of...

Question 18

Match each scenario with the type of production that it most clearly illustrates.
a.Workers in an assembly line put pickles in cans.
b.A power station produces electricity for a city.
c.A craftsman makes custom jewellery to order.
-Mass

Accepted Answer

The answer of Match each scenario with the type of...

Question 19

Match each scenario with the type of production that it most clearly illustrates.
a.Workers in an assembly line put pickles in cans.
b.A power station produces electricity for a city.
c.A craftsman makes custom jewellery to order.
-Unit

Accepted Answer

The answer of Match each scenario with the type of...

Question 20

Which type of multinational organisational structure is appropriate when local differences are large and the benefits of global integration are small?

Accepted Answer

A)  Global area division structure 
B)  Regional lattice structure 
C)  Regional headquarters structure 
D)  Global product division structure 
E)  Global transnational division structure 
A)  Global area division structure 
B)  Regional lattice structure 
C)  Regional headquarters structure 
D)  Global product division structure 
E)  Global transnational division structure

Organisational structure can be analysed by examining all of the following EXCEPT

When an organisation uses _________, machines constantly make the product while employees monitor the machines and plan changes.

In organisations with a _________, employees report to both a project or product team and to a functional manager.

Delegation is the transfer of ____ to make decisions and use organisational resources.

_________ is an organisational structure that groups people with the same skills, or who use similar tools or work processes, together into departments.

Which term refers to a group of people whose shared expertise and interest in a joint enterprise informally binds them together?

A(n) ____________ is a group of people whose shared expertise and interest in a joint enterprise informally binds them together.

As organisation size increases, each of the following increases as well EXCEPT

Organisations with a _________ create horizontal or vertical teams that can define part or all of the organisation.

____ is the number of people reporting to a manager.

If employees are to be encouraged to make decisions and work collaboratively, a more _ and _ structure is appropriate.

_________ structure groups people with the same skills, or who use similar tools or work processes, together into departments.

A _________ is a collection of autonomous units or organisations that act as a single larger entity, using social mechanisms for coordination and control.

Most organisational problems can be fixed with restructuring.

Match each scenario with the type of production that it most clearly illustrates. a.Workers in an assembly line put pickles in cans. b.A power station produces electricity for a city. c.A craftsman makes custom jewellery to order. -Mass

Match each scenario with the type of production that it most clearly illustrates. a.Workers in an assembly line put pickles in cans. b.A power station produces electricity for a city. c.A craftsman makes custom jewellery to order. -Unit

Which type of multinational organisational structure is appropriate when local differences are large and the benefits of global integration are small?

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Culture

Change Management

Filters

Exam 14: Organisation Structure and Design

Organisational structure can be analysed by examining all of the following EXCEPT

When an organisation uses _________, machines constantly make the product while employees monitor the machines and plan changes.

In organisations with a _________, employees report to both a project or product team and to a functional manager.

Delegation is the transfer of ____ to make decisions and use organisational resources.

_________ is an organisational structure that groups people with the same skills, or who use similar tools or work processes, together into departments.

Which term refers to a group of people whose shared expertise and interest in a joint enterprise informally binds them together?

A(n) ____________ is a group of people whose shared expertise and interest in a joint enterprise informally binds them together.

As organisation size increases, each of the following increases as well EXCEPT

Organisations with a _________ create horizontal or vertical teams that can define part or all of the organisation.

____ is the number of people reporting to a manager.

If employees are to be encouraged to make decisions and work collaboratively, a more _________ and _________ structure is appropriate.

_________ structure groups people with the same skills, or who use similar tools or work processes, together into departments.

A _________ is a collection of autonomous units or organisations that act as a single larger entity, using social mechanisms for coordination and control.

Most organisational problems can be fixed with restructuring.

Match each scenario with the type of production that it most clearly illustrates. a.Workers in an assembly line put pickles in cans. b.A power station produces electricity for a city. c.A craftsman makes custom jewellery to order. -Mass

Match each scenario with the type of production that it most clearly illustrates. a.Workers in an assembly line put pickles in cans. b.A power station produces electricity for a city. c.A craftsman makes custom jewellery to order. -Unit

Which type of multinational organisational structure is appropriate when local differences are large and the benefits of global integration are small?

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Culture

Change Management

Filters

If employees are to be encouraged to make decisions and work collaboratively, a more _ and _ structure is appropriate.