Exam 14: Organisation Structure and Design

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Which type of structure do new or young organisations typically have?

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____________________ of ____________________ refers to the way the organisation's work is separated into different jobs to be done by different people.

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When individuals or groups throughout the hierarchy are not given an opportunity to participate in decision making, authority is

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Span of control is the degree to which rules and procedures shape employees' jobs and activities.

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A virtual organisation may not even have a permanent office.

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Discuss the definition, advantages and disadvantages of matrix structure.Use examples to explain when it would be worse and when it would be better to use than lattice structure.

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The system of reporting relationships in the organisation, from the first level up through to the president or CEO, is known as

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Smaller organisations with low standardisation, total centralisation and mostly one-on-one communication have a

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Large organisations tend to be _________ than small organisations.

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A centralised organisation concentrates decision making at the top of its hierarchy.

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_________ organisations are flexible and decentralised, have open communication channels, and focus on adaptability in helping employees accomplish their goals.

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If there is much employee participation in decision making, the organisation structure is decentralised, regardless of the nature of the decisions being made.

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Departmentalisation by customer is based heavily on geography.

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When an organisational restructuring results in fewer employees, which of the following is NOT a common effect on the employees who remain?

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Match each scenario with the type of structure that it most clearly illustrates. a.Shah's organisation consists entirely of permanent project groups that report only to their project leader. b.In Niresh's organisation, when a project comes up, a cross-level and cross-functional team is formed to tackle it.Once the project ends, the team dissolves. c.One of the most stressful things about Elize's job is that her two bosses - her functional manager and her project manager - often give her conflicting instructions.When she points this out, they engage in bitter power struggles. d.Marinda's organisation is actually a collection of autonomous organisations.She spends a lot of her time coordinating the activities of the various organisations to which she contracts out her organisational functions. e.Tshepo just founded a new organisation and does most of the tasks himself with a few friends.He also makes nearly all of the decisions for the organisation. f.The company Samara works for is made up of departments consisting of people who do similar activities. g.As Thea's company grows, she increases the division of labour, standardisation of work procedures and written rules in order to manage the increasing number of employees more effectively. -Matrix structure

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Which type of production relies the most heavily on employee talent?

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Grouping employees by ___________ is similar to grouping them by output, except that the focus is on specific job tasks rather than on what the final product is.

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Centralisation is the system of reporting relationships in the organisation.

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Large organisations tend to have a _________ hierarchy and _________ specialisation than small organisations.

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Define centralisation and decentralisation, and discuss the circumstances in which each is more desirable.

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