Question 1

Efficient use of labour is one of the advantages of division of labour.

Accepted Answer

A) True 
 B)False

Question 2

It is impossible for a large organisation to retain elements of an organic structure.

Accepted Answer

A) True 
 B)False

Question 3

One downside of a high division of labour is that it tends to isolate employees.

Accepted Answer

A) True 
 B)False

Question 4

Organisations that have an organic structure typically

Accepted Answer

A)  have many levels in their organisational hierarchy. 
B)  concentrate decision-making powers among few managers. 
C)  require obedience without questioning the organisation's goals. 
D)  require their members to be committed to the organisation's tasks. 
E)  None of these are correct. 
A)  have many levels in their organisational hierarchy. 
B)  concentrate decision-making powers among few managers. 
C)  require obedience without questioning the organisation's goals. 
D)  require their members to be committed to the organisation's tasks. 
E)  None of these are correct.

Question 5

If an organisation uses unit production and makes custom products, it should have a _________ structure with a _________ managerial span of control.

Accepted Answer

A)  flatter, smaller 
B)  flatter, larger 
C)  taller, smaller 
D)  taller, larger 
E)  none of these 
A)  flatter, smaller 
B)  flatter, larger 
C)  taller, smaller 
D)  taller, larger 
E)  none of these

Question 6

Which type of structure is characterised by employees having two bosses at the same time?

Accepted Answer

A)  Matrix structure 
B)  Functional structure 
C)  Bureaucratic structure 
D)  Pre-bureaucratic structure 
E)  Lattice structure 
A)  Matrix structure 
B)  Functional structure 
C)  Bureaucratic structure 
D)  Pre-bureaucratic structure 
E)  Lattice structure

Question 7

A flatter, team-based structure is appropriate for organisations that rely on

Accepted Answer

A)  unskilled workers. 
B)  highly skilled workers. 
C)  mass production. 
D)  continuous production. 
E)  None of these are correct. 
A)  unskilled workers. 
B)  highly skilled workers. 
C)  mass production. 
D)  continuous production. 
E)  None of these are correct.

Question 8

A(n) _________ contracts out almost all of its functions except for the company name and managing the coordination among the contractors.

Accepted Answer

A)  lattice organisation 
B)  virtual organisation 
C)  network organisation 
D)  matrix organisation 
E)  community of practice 
A)  lattice organisation 
B)  virtual organisation 
C)  network organisation 
D)  matrix organisation 
E)  community of practice

Question 9

Creating smaller units within a larger organisation can increase which of the following?

Accepted Answer

A)  Flexibility 
B)  Adaptability 
C)  Decision-making speed 
D)  All of these are correct. 
E)  None of these are correct. 
A)  Flexibility 
B)  Adaptability 
C)  Decision-making speed 
D)  All of these are correct. 
E)  None of these are correct.

Question 10

When an organisation uses _________, it makes large volumes of identical products, typically using assembly lines and machines.

Accepted Answer

A)  unit production 
B)  mass production 
C)  continuous production 
D)  a primary production system 
E)  a matrix structure 
A)  unit production 
B)  mass production 
C)  continuous production 
D)  a primary production system 
E)  a matrix structure

Question 11

Communities of practice are not an official part of organisational structure, but they can make money for the organisation.

Accepted Answer

A) True 
 B)False

Question 12

Although it is difficult to determine, there exists an optimal organisational size.

Accepted Answer

A) True 
 B)False

Question 13

In a ____________, all functional activities are controlled by a product group at headquarters; local managers do not usually provide input into product decisions and are involved only in local administrative, legal and financial affairs.

Accepted Answer

A)  global area division structure 
B)  regional lattice structure 
C)  regional headquarters structure 
D)  global product division structure 
E)  global transnational division structure 
A)  global area division structure 
B)  regional lattice structure 
C)  regional headquarters structure 
D)  global product division structure 
E)  global transnational division structure

Question 14

In Tom's company, employees are given an opportunity to participate in decision making related to policy development, which is known as

Accepted Answer

A)  formalised centralisation. 
B)  formalised concentration. 
C)  decentralisation. 
D)  formalisation. 
E)  centralisation. 
A)  formalised centralisation. 
B)  formalised concentration. 
C)  decentralisation. 
D)  formalisation. 
E)  centralisation.

Question 15

A mechanistic structure can be characterised by all of the following EXCEPT

Accepted Answer

A)  it is primarily hierarchical. 
B)  communication is typically vertical. 
C)  knowledge is concentrated at the top. 
D)  instructions come from the boss. 
E)  a high focus on adaptability. 
A)  it is primarily hierarchical. 
B)  communication is typically vertical. 
C)  knowledge is concentrated at the top. 
D)  instructions come from the boss. 
E)  a high focus on adaptability.

Question 16

In organisations with a _________, cross-functional and cross-level subteams are formed and dissolved as necessary to complete specific projects and tasks.

Accepted Answer

A)  matrix structure 
B)  functional structure 
C)  bureaucratic structure 
D)  pre-bureaucratic structure 
E)  lattice structure 
A)  matrix structure 
B)  functional structure 
C)  bureaucratic structure 
D)  pre-bureaucratic structure 
E)  lattice structure

Question 17

Which of the following is NOT a factor that influences organisational structure?

Accepted Answer

A)  External environment 
B)  Organisation's production technology 
C)  Organisational age 
D)  Organisational size 
E)  Business strategy 
A)  External environment 
B)  Organisation's production technology 
C)  Organisational age 
D)  Organisational size 
E)  Business strategy

Question 18

Match each scenario with the type of structure that it most clearly illustrates.
a.Shah's organisation consists entirely of permanent project groups that report only to their project leader.
b.In Niresh's organisation, when a project comes up, a cross-level and cross-functional team is formed to tackle it.Once the project ends, the team dissolves.
c.One of the most stressful things about Elize's job is that her two bosses - her functional manager and her project manager - often give her conflicting instructions.When she points this out, they engage in bitter power struggles.
d.Marinda's organisation is actually a collection of autonomous organisations.She spends a lot of her time coordinating the activities of the various organisations to which she contracts out her organisational functions.
e.Tshepo just founded a new organisation and does most of the tasks himself with a few friends.He also makes nearly all of the decisions for the organisation.
f.The company Samara works for is made up of departments consisting of people who do similar activities.
g.As Thea's company grows, she increases the division of labour, standardisation of work procedures and written rules in order to manage the increasing number of employees more effectively.
-Team-based structure

Accepted Answer

The answer of Match each scenario with the type of...

Question 19

One factor influencing organisational structure is the organisation's technology, which is also called its

Accepted Answer

A)  hours of operation. 
B)  business strategy. 
C)  organisational chart. 
D)  primary production system. 
E)  secondary production system. 
A)  hours of operation. 
B)  business strategy. 
C)  organisational chart. 
D)  primary production system. 
E)  secondary production system.

Question 20

When an organisation uses _________ production, machines constantly make the product and employees monitor the machines and plan changes.

Accepted Answer

The answer of When an organisation uses _________ production, machines...

Efficient use of labour is one of the advantages of division of labour.

It is impossible for a large organisation to retain elements of an organic structure.

One downside of a high division of labour is that it tends to isolate employees.

Organisations that have an organic structure typically

If an organisation uses unit production and makes custom products, it should have a _ structure with a _ managerial span of control.

Which type of structure is characterised by employees having two bosses at the same time?

A flatter, team-based structure is appropriate for organisations that rely on

A(n) _________ contracts out almost all of its functions except for the company name and managing the coordination among the contractors.

Creating smaller units within a larger organisation can increase which of the following?

When an organisation uses _________, it makes large volumes of identical products, typically using assembly lines and machines.

Communities of practice are not an official part of organisational structure, but they can make money for the organisation.

Although it is difficult to determine, there exists an optimal organisational size.

In a ____________, all functional activities are controlled by a product group at headquarters; local managers do not usually provide input into product decisions and are involved only in local administrative, legal and financial affairs.

In Tom's company, employees are given an opportunity to participate in decision making related to policy development, which is known as

A mechanistic structure can be characterised by all of the following EXCEPT

In organisations with a _________, cross-functional and cross-level subteams are formed and dissolved as necessary to complete specific projects and tasks.

Which of the following is NOT a factor that influences organisational structure?

One factor influencing organisational structure is the organisation's technology, which is also called its

When an organisation uses _________ production, machines constantly make the product and employees monitor the machines and plan changes.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Culture

Change Management

Filters

Exam 14: Organisation Structure and Design

Efficient use of labour is one of the advantages of division of labour.

It is impossible for a large organisation to retain elements of an organic structure.

One downside of a high division of labour is that it tends to isolate employees.

Organisations that have an organic structure typically

If an organisation uses unit production and makes custom products, it should have a _________ structure with a _________ managerial span of control.

Which type of structure is characterised by employees having two bosses at the same time?

A flatter, team-based structure is appropriate for organisations that rely on

A(n) _________ contracts out almost all of its functions except for the company name and managing the coordination among the contractors.

Creating smaller units within a larger organisation can increase which of the following?

When an organisation uses _________, it makes large volumes of identical products, typically using assembly lines and machines.

Communities of practice are not an official part of organisational structure, but they can make money for the organisation.

Although it is difficult to determine, there exists an optimal organisational size.

In a ____________, all functional activities are controlled by a product group at headquarters; local managers do not usually provide input into product decisions and are involved only in local administrative, legal and financial affairs.

In Tom's company, employees are given an opportunity to participate in decision making related to policy development, which is known as

A mechanistic structure can be characterised by all of the following EXCEPT

In organisations with a _________, cross-functional and cross-level subteams are formed and dissolved as necessary to complete specific projects and tasks.

Which of the following is NOT a factor that influences organisational structure?

One factor influencing organisational structure is the organisation's technology, which is also called its

When an organisation uses _________ production, machines constantly make the product and employees monitor the machines and plan changes.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Culture

Change Management

Filters

If an organisation uses unit production and makes custom products, it should have a _ structure with a _ managerial span of control.