Exam 8: Decision Making and Problem Solving

Decisions in organisations can be classified according to their frequency and information conditions.

Which of the following represents the step of the rational decision-making approach in which the outcomes of the decision are compared to the desired goal?

A decision maker's actions should be guided by

The rational decision-making process begins with the identification of a problem.

Which of the following includes conditions conducive to groupthink?

According to the rational decision-making approach, what is the fourth step of the decision-making process?

Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates. a.Sifiso looks up business school rankings to determine which schools would consider his Grade 11 marks to be competitive. b.Sifiso decides which business schools he would like to attend. c.If all of the business schools he applies to reject him, Bob will try to raise his Grade 12 marks and apply again next year. d.Sifiso completes and sends out applications to the business schools he would like to attend. e.Sifiso wants to go to a good business school. f.After determining which high-quality schools he has a reasonable shot of getting into, Sifiso uses a combination of factors - price, location and teacher ratings - to compare them. -devise a contingency plan

According to the rational decision-making approach, evaluating the alternatives

The __________ technique is a decision-making method designed for groups that do not meet face to face.

According to the rational decision-making approach, what is the fifth step of the decision-making process?

Managers who are cautious and try to adhere to the rational decision-making model

Which of the following terms refers to the act of persisting with a failing course of action?

In the nominal group technique, group members share their ideas with one another and then vote on them in private.

Decision making is choosing one alternative from among several.

The creative process generally involves seven different steps that have to occur before a creative idea can be generated.

A non-programmed decision usually recurs often enough for decision rules to be developed.

Discuss the various steps of the rational decision-making process, and then apply the steps to either a personal or professional decision that you have had to make.

Discuss the factors that make a person creative.

According to the rational decision-making approach, what is the third step of the decision-making process?

Being able to see similarities between situations, phenomena, or events is a creative ability called __________ thinking.