Question 1

__________ is the extent to which a decision maker is willing to gamble when making a decision.

Accepted Answer

A)  Individual ethics 
B)  Risk propensity 
C)  Individual stressors 
D)  Organisational culture 
E)  Leadership style 
A)  Individual ethics 
B)  Risk propensity 
C)  Individual stressors 
D)  Organisational culture 
E)  Leadership style

Question 2

All of the following are features of group discussion that contribute to group polarisation EXCEPT

Accepted Answer

A)  group members could take an extreme view of an opinion 
B)  task uncertainty can be impacted by the decision 
C)  persuasive arguments can encourage polarisation 
D)  members may feel they are not individually responsible 
E)  members will accept a more radical decision than their own 
A)  group members could take an extreme view of an opinion 
B)  task uncertainty can be impacted by the decision 
C)  persuasive arguments can encourage polarisation 
D)  members may feel they are not individually responsible 
E)  members will accept a more radical decision than their own

Question 3

When groupthink occurs, silence is viewed as agreement.This most directly contributes to the

Accepted Answer

A)  shared illusion of invulnerability. 
B)  shared illusion of unanimity. 
C)  stereotyped views of 'enemy' leaders. 
D)  unquestioned belief in the group's inherent morality. 
E)  collective efforts to rationalise or dismiss warnings. 
A)  shared illusion of invulnerability. 
B)  shared illusion of unanimity. 
C)  stereotyped views of 'enemy' leaders. 
D)  unquestioned belief in the group's inherent morality. 
E)  collective efforts to rationalise or dismiss warnings.

Question 4

Programmed decisions are common at higher levels of the organisation.

Accepted Answer

A) True 
 B)False

Question 5

Verification is the final step in the creative process.

Accepted Answer

A) True 
 B)False

Question 6

When using the __________ group technique, group members follow a generate-discussion-vote cycle until they reach a decision.

Accepted Answer

The answer of When using the __________ group technique, group...

Question 7

The last step in the rational decision-making process is

Accepted Answer

A)  create a contingency plan. 
B)  determine the type of decision. 
C)  evaluate alternatives. 
D)  control: measure and adjust. 
E)  implement the plan. 
A)  create a contingency plan. 
B)  determine the type of decision. 
C)  evaluate alternatives. 
D)  control: measure and adjust. 
E)  implement the plan.

Question 8

The third step of the creative process is

Accepted Answer

A)  verification. 
B)  insight. 
C)  incubation. 
D)  preparation. 
E)  application. 
A)  verification. 
B)  insight. 
C)  incubation. 
D)  preparation. 
E)  application.

Question 9

Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates.
a.Sifiso looks up business school rankings to determine which schools would consider his Grade 11 marks to be competitive.
b.Sifiso decides which business schools he would like to attend.
c.If all of the business schools he applies to reject him, Bob will try to raise his Grade 12 marks and apply again next year.
d.Sifiso completes and sends out applications to the business schools he would like to attend.
e.Sifiso wants to go to a good business school.
f.After determining which high-quality schools he has a reasonable shot of getting into, Sifiso uses a combination of factors - price, location and teacher ratings - to compare them.
-state the goal

Accepted Answer

The answer of Match each of the following situations with...

Question 10

Examining alternatives only until a solution that meets minimal requirements is found and then ceasing to look for a better one is called __________.

Accepted Answer

The answer of Examining alternatives only until a solution that...

Question 11

A group member who discusses group deliberations with an expert outsider and reports her findings to the group is most likely trying to prevent

Accepted Answer

A)  brainstorming. 
B)  groupthink. 
C)  escalation of commitment. 
D)  group polarisation. 
E)  risk propensity. 
A)  brainstorming. 
B)  groupthink. 
C)  escalation of commitment. 
D)  group polarisation. 
E)  risk propensity.

Question 12

Match each of the following situations with the concept it most clearly illustrates.
a.Hugh needs to buy a new laptop.He searches online until he finds the first laptop that fits his price and performance needs, and then he immediately buys it.
b.In a hand of poker, Kevin makes a bid and Thandeka calls.Later, Kevin makes a higher bid, and Thandeka calls again.At the end of the hand, when Thandeka goes all in, Kevin is almost certain she has the better cards.However, because he has already invested so much in the hand, Kevin feels obliged to call.
c.On paper, the candidate seems excellent, so Nina invites him for an interview, which goes swimmingly.Still, something about the guy seems 'off' to Nina, and though she can't put her finger on what it is, she hires someone else.
d.Unathi knows that the laptop she is about to buy from the electronics store is both more expensive and of lower quality than a laptop she could buy online.However, she desperately needs a laptop immediately, so she goes ahead with the purchase.
-escalation of commitment

Accepted Answer

The answer of Match each of the following situations with...

Question 13

Match each of the following situations with the concept it most clearly illustrates.
a.Hugh needs to buy a new laptop.He searches online until he finds the first laptop that fits his price and performance needs, and then he immediately buys it.
b.In a hand of poker, Kevin makes a bid and Thandeka calls.Later, Kevin makes a higher bid, and Thandeka calls again.At the end of the hand, when Thandeka goes all in, Kevin is almost certain she has the better cards.However, because he has already invested so much in the hand, Kevin feels obliged to call.
c.On paper, the candidate seems excellent, so Nina invites him for an interview, which goes swimmingly.Still, something about the guy seems 'off' to Nina, and though she can't put her finger on what it is, she hires someone else.
d.Unathi knows that the laptop she is about to buy from the electronics store is both more expensive and of lower quality than a laptop she could buy online.However, she desperately needs a laptop immediately, so she goes ahead with the purchase.
-satisficing

Accepted Answer

The answer of Match each of the following situations with...

Question 14

Satisficing refers to making a(n) __________ rather than a(n) __________ decision.

Accepted Answer

A)  intuitive, rational 
B)  short-term, long-term 
C)  correct, incorrect 
D)  optimal, satisfactory 
E)  satisfactory, optimal 
A)  intuitive, rational 
B)  short-term, long-term 
C)  correct, incorrect 
D)  optimal, satisfactory 
E)  satisfactory, optimal

Question 15

Non-programmed decisions require managers to use __________ rather than __________.

Accepted Answer

A)  individuals, groups 
B)  groups, individuals 
C)  creativity, decision rules 
D)  decision rules, creativity 
E)  strategic thinking, critical thinking 
A)  individuals, groups 
B)  groups, individuals 
C)  creativity, decision rules 
D)  decision rules, creativity 
E)  strategic thinking, critical thinking

Question 16

Which of the following is a structured variation of a small-group discussion to reach consensus?

Accepted Answer

A)  Prospect theory 
B)  Brainstorming 
C)  Delphi technique 
D)  Nominal group technique 
E)  None of these are correct. 
A)  Prospect theory 
B)  Brainstorming 
C)  Delphi technique 
D)  Nominal group technique 
E)  None of these are correct.

Question 17

Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates.
a.Sifiso looks up business school rankings to determine which schools would consider his Grade 11 marks to be competitive.
b.Sifiso decides which business schools he would like to attend.
c.If all of the business schools he applies to reject him, Bob will try to raise his Grade 12 marks and apply again next year.
d.Sifiso completes and sends out applications to the business schools he would like to attend.
e.Sifiso wants to go to a good business school.
f.After determining which high-quality schools he has a reasonable shot of getting into, Sifiso uses a combination of factors - price, location and teacher ratings - to compare them.
-evaluate alternatives

Accepted Answer

The answer of Match each of the following situations with...

Question 18

Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates.
a.Sifiso looks up business school rankings to determine which schools would consider his Grade 11 marks to be competitive.
b.Sifiso decides which business schools he would like to attend.
c.If all of the business schools he applies to reject him, Bob will try to raise his Grade 12 marks and apply again next year.
d.Sifiso completes and sends out applications to the business schools he would like to attend.
e.Sifiso wants to go to a good business school.
f.After determining which high-quality schools he has a reasonable shot of getting into, Sifiso uses a combination of factors - price, location and teacher ratings - to compare them.
-implement the plan

Accepted Answer

The answer of Match each of the following situations with...

Question 19

An innate belief about something without conscious consideration is called

Accepted Answer

A)  escalation of commitment. 
B)  coalition. 
C)  intuition. 
D)  groupthink. 
E)  self-reaction. 
A)  escalation of commitment. 
B)  coalition. 
C)  intuition. 
D)  groupthink. 
E)  self-reaction.

Question 20

The administrative model of decision making does not attempt to prescribe how managers should make decisions.

Accepted Answer

A) True 
 B)False

__________ is the extent to which a decision maker is willing to gamble when making a decision.

All of the following are features of group discussion that contribute to group polarisation EXCEPT

When groupthink occurs, silence is viewed as agreement.This most directly contributes to the

Programmed decisions are common at higher levels of the organisation.

Verification is the final step in the creative process.

When using the __________ group technique, group members follow a generate-discussion-vote cycle until they reach a decision.

The last step in the rational decision-making process is

The third step of the creative process is

Examining alternatives only until a solution that meets minimal requirements is found and then ceasing to look for a better one is called __________.

A group member who discusses group deliberations with an expert outsider and reports her findings to the group is most likely trying to prevent

Satisficing refers to making a(n) rather than a(n) decision.

Non-programmed decisions require managers to use rather than .

Which of the following is a structured variation of a small-group discussion to reach consensus?

An innate belief about something without conscious consideration is called

The administrative model of decision making does not attempt to prescribe how managers should make decisions.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Exam 8: Decision Making and Problem Solving

__________ is the extent to which a decision maker is willing to gamble when making a decision.

All of the following are features of group discussion that contribute to group polarisation EXCEPT

When groupthink occurs, silence is viewed as agreement.This most directly contributes to the

Programmed decisions are common at higher levels of the organisation.

Verification is the final step in the creative process.

When using the __________ group technique, group members follow a generate-discussion-vote cycle until they reach a decision.

The last step in the rational decision-making process is

The third step of the creative process is

Examining alternatives only until a solution that meets minimal requirements is found and then ceasing to look for a better one is called __________.

A group member who discusses group deliberations with an expert outsider and reports her findings to the group is most likely trying to prevent

Satisficing refers to making a(n) __________ rather than a(n) __________ decision.

Non-programmed decisions require managers to use __________ rather than __________.

Which of the following is a structured variation of a small-group discussion to reach consensus?

An innate belief about something without conscious consideration is called

The administrative model of decision making does not attempt to prescribe how managers should make decisions.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Satisficing refers to making a(n) rather than a(n) decision.

Non-programmed decisions require managers to use rather than .