Question 1

Which of the following statements about performance measurement with a developmental orientation is true?

Accepted Answer

A)  A developmental orientation entails a focus on past performance. 
B)  Developmental performance measurement focuses on an employee's growth since the last appraisal. 
C)  Developmental performance appraisals are used to determine wages and salary increases. 
D)  Performance appraisals with a developmental orientation provide information for future performance improvement. 
E)  A developmental orientation helps managers punish undesirable behaviours and demote low-performing employees. 
A)  A developmental orientation entails a focus on past performance. 
B)  Developmental performance measurement focuses on an employee's growth since the last appraisal. 
C)  Developmental performance appraisals are used to determine wages and salary increases. 
D)  Performance appraisals with a developmental orientation provide information for future performance improvement. 
E)  A developmental orientation helps managers punish undesirable behaviours and demote low-performing employees.

Question 2

Employees who feel their salaries convey a message of how much they are worth to the organisation are interpreting the __________ value of that reward.

Accepted Answer

The answer of Employees who feel their salaries convey a...

Question 3

Organisations may benefit from allowing employee participation in all of the following areas EXCEPT

Accepted Answer

A)  which material to use. 
B)  which tools to use. 
C)  work schedules. 
D)  product quality. 
E)  corporate investment decisions. 
A)  which material to use. 
B)  which tools to use. 
C)  work schedules. 
D)  product quality. 
E)  corporate investment decisions.

Question 4

The research of Edwin Locke assumes that behaviour is a result of

Accepted Answer

A)  the requirements established by the organisation. 
B)  the organisational culture. 
C)  conscious goals and intentions. 
D)  the internal organisational forces to increase profits. 
E)  None of these are correct. 
A)  the requirements established by the organisation. 
B)  the organisational culture. 
C)  conscious goals and intentions. 
D)  the internal organisational forces to increase profits. 
E)  None of these are correct.

Question 5

Which of the following is the primary problem associated with the specialisation of jobs?

Accepted Answer

A)  Involvement in too much of the production cycle 
B)  Slow pace of work 
C)  Boredom 
D)  Lower efficiency 
E)  Frequent social interaction with others 
A)  Involvement in too much of the production cycle 
B)  Slow pace of work 
C)  Boredom 
D)  Lower efficiency 
E)  Frequent social interaction with others

Question 6

The problems encountered when implementing job rotation in the workplace include all of the following EXCEPT

Accepted Answer

A)  it is ineffective for training purposes. 
B)  it doesn't increase workers' motivation. 
C)  its increases in workers' interest are short-lived. 
D)  it reduces efficiency. 
E)  it maintains narrowly defined and routine work. 
A)  it is ineffective for training purposes. 
B)  it doesn't increase workers' motivation. 
C)  its increases in workers' interest are short-lived. 
D)  it reduces efficiency. 
E)  it maintains narrowly defined and routine work.

Question 7

Expansions on goal-setting theory argue that goal-directed effort is a function of four goal attributes: goal acceptance, goal commitment, goal specificity and

Accepted Answer

A)  goal clarity. 
B)  goal prevalence. 
C)  goal importance. 
D)  goal difficulty. 
E)  goal attainability. 
A)  goal clarity. 
B)  goal prevalence. 
C)  goal importance. 
D)  goal difficulty. 
E)  goal attainability.

Question 8

SARS has begun to tax some perquisites given to employees.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements about variable work schedules is true?

Accepted Answer

A)  Employees can learn new skills. 
B)  Employees recognise the value of motivation. 
C)  Employees have a say in critical decisions in the organisation. 
D)  Employees grow resentful and powerless. 
E)  Employees can organise their work behaviours. 
A)  Employees can learn new skills. 
B)  Employees recognise the value of motivation. 
C)  Employees have a say in critical decisions in the organisation. 
D)  Employees grow resentful and powerless. 
E)  Employees can organise their work behaviours.

Question 10

Job design involves how organisations design work that is performed in a company, rather than how jobs are structured.

Accepted Answer

A) True 
 B)False

Question 11

A South African citizen who is an employee of a South African company but who works in a different country is called a(n) __________.

Accepted Answer

The answer of A South African citizen who is an...

Question 12

Goal difficulty is the clarity and precision of a goal.

Accepted Answer

A) True 
 B)False

Question 13

Appraising performance at the individual level is acceptable in a country like the United States.

Accepted Answer

A) True 
 B)False

Question 14

Expatriates should be paid differently from their domestic equivalent workers when there are cost-of-living differences in their host areas.

Accepted Answer

A) True 
 B)False

Question 15

Match each of the following scenarios with the flexible work arrangement it illustrates.
a.Diego, an accountant, doesn't mind working long days and really likes three-day weekends.He works from Monday to Thursday, 10 hours a day, so that he has every Friday off yet still works 40 hours a week.
b.Sureshnie, an electrician, works from Monday to Friday, eight hours a day, every odd week, and from Monday to Thursday, 10 hours a day, every even week.
c.Ashwin, a fisherman, is paid a premium salary to work for five weeks straight without a day off, followed by two weeks of paid leave.
d.Bheki and Mark work as bellboys at a fancy hotel.Bheki works from 8 a.m.till noon from Monday to Friday and, as soon as he leaves, Mark arrives and works at the same position from noon till 4 p.m., such that each of them works a 20-hour week.
e.Liza, a journalist, works from Monday to Friday, eight hours a day, like at a normal job.However, she works from 8 a.m.till noon, takes four hours off, then finishes her work day by working from 4 p.m.to 8 p.m.
f.Tiaan, a content developer, can do the entirety of his job from any place that has an Internet connection.He does not come into the office at all and does all of his work from home.
-extended work schedule

Accepted Answer

The answer of Match each of the following scenarios with...

Question 16

All of the following are true about employee benefits EXCEPT

Accepted Answer

A)  some organisations pay the entire cost of benefits. 
B)  offering benefits became a standard component of compensation during World War II. 
C)  some employees demand benefits through union bargaining. 
D)  providing employee benefits is easier for organisations in South Africa than for organisations in other countries. 
E)  organisations are required by law to offer certain benefits. 
A)  some organisations pay the entire cost of benefits. 
B)  offering benefits became a standard component of compensation during World War II. 
C)  some employees demand benefits through union bargaining. 
D)  providing employee benefits is easier for organisations in South Africa than for organisations in other countries. 
E)  organisations are required by law to offer certain benefits.

Question 17

Appraisals with a(n) __________ orientation focus on the future and use information from evaluations to improve performance.

Accepted Answer

The answer of Appraisals with a(n) __________ orientation focus on...

Question 18

Which of the following is NOT one of the four key components of organisational success, according to the balanced scorecard approach?

Accepted Answer

A)  Customer perceptions 
B)  Financial performance 
C)  Internal business processes 
D)  Individual employee turnover 
E)  Innovation and learning 
A)  Customer perceptions 
B)  Financial performance 
C)  Internal business processes 
D)  Individual employee turnover 
E)  Innovation and learning

Question 19

Participation occurs when employees

Accepted Answer

A)  work together in teams. 
B)  have a voice in decisions about their own work. 
C)  work closely with a mentor or supervisor. 
D)  join a labour union or other employee association. 
E)  become fully vested in a benefits programme. 
A)  work together in teams. 
B)  have a voice in decisions about their own work. 
C)  work closely with a mentor or supervisor. 
D)  join a labour union or other employee association. 
E)  become fully vested in a benefits programme.

Question 20

Which theory serves as the basis for job enrichment?

Accepted Answer

A)  Equity theory 
B)  Need theory 
C)  Expectancy theory 
D)  Maslow's hierarchy of needs 
E)  None of these 
A)  Equity theory 
B)  Need theory 
C)  Expectancy theory 
D)  Maslow's hierarchy of needs 
E)  None of these

Which of the following statements about performance measurement with a developmental orientation is true?

Employees who feel their salaries convey a message of how much they are worth to the organisation are interpreting the __________ value of that reward.

Organisations may benefit from allowing employee participation in all of the following areas EXCEPT

The research of Edwin Locke assumes that behaviour is a result of

Which of the following is the primary problem associated with the specialisation of jobs?

The problems encountered when implementing job rotation in the workplace include all of the following EXCEPT

Expansions on goal-setting theory argue that goal-directed effort is a function of four goal attributes: goal acceptance, goal commitment, goal specificity and

SARS has begun to tax some perquisites given to employees.

Which of the following statements about variable work schedules is true?

Job design involves how organisations design work that is performed in a company, rather than how jobs are structured.

A South African citizen who is an employee of a South African company but who works in a different country is called a(n) __________.

Goal difficulty is the clarity and precision of a goal.

Appraising performance at the individual level is acceptable in a country like the United States.

Expatriates should be paid differently from their domestic equivalent workers when there are cost-of-living differences in their host areas.

All of the following are true about employee benefits EXCEPT

Appraisals with a(n) __________ orientation focus on the future and use information from evaluations to improve performance.

Which of the following is NOT one of the four key components of organisational success, according to the balanced scorecard approach?

Participation occurs when employees

Which theory serves as the basis for job enrichment?

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Exam 6: Motivating Behaviour With Work and Rewards

Which of the following statements about performance measurement with a developmental orientation is true?

Employees who feel their salaries convey a message of how much they are worth to the organisation are interpreting the __________ value of that reward.

Organisations may benefit from allowing employee participation in all of the following areas EXCEPT

The research of Edwin Locke assumes that behaviour is a result of

Which of the following is the primary problem associated with the specialisation of jobs?

The problems encountered when implementing job rotation in the workplace include all of the following EXCEPT

Expansions on goal-setting theory argue that goal-directed effort is a function of four goal attributes: goal acceptance, goal commitment, goal specificity and

SARS has begun to tax some perquisites given to employees.

Which of the following statements about variable work schedules is true?

Job design involves how organisations design work that is performed in a company, rather than how jobs are structured.

A South African citizen who is an employee of a South African company but who works in a different country is called a(n) __________.

Goal difficulty is the clarity and precision of a goal.

Appraising performance at the individual level is acceptable in a country like the United States.

Expatriates should be paid differently from their domestic equivalent workers when there are cost-of-living differences in their host areas.

All of the following are true about employee benefits EXCEPT

Appraisals with a(n) __________ orientation focus on the future and use information from evaluations to improve performance.

Which of the following is NOT one of the four key components of organisational success, according to the balanced scorecard approach?

Participation occurs when employees

Which theory serves as the basis for job enrichment?

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters