Question 1

360-degree feedback includes evaluations from a boss and peers, but not from subordinates.

Accepted Answer

A) True 
 B)False

Question 2

What is the likely impact of perquisites on the employees who receive them?

Accepted Answer

A)  A lowered sense of commitment to the organisation 
B)  An elevated sense of status in the organisation 
C)  A perceived levelling out of special privileges among employees 
D)  Increased turnover due to lower restrictions on travel 
E)  Reduced job satisfaction since perquisites can be taxed 
A)  A lowered sense of commitment to the organisation 
B)  An elevated sense of status in the organisation 
C)  A perceived levelling out of special privileges among employees 
D)  Increased turnover due to lower restrictions on travel 
E)  Reduced job satisfaction since perquisites can be taxed

Question 3

If a manager determines a wage increase by comparing an employee's current behaviour with her or his past behaviour, the manager is conducting a performance appraisal with a(n) __________ orientation.

Accepted Answer

The answer of If a manager determines a wage increase...

Question 4

Which of the following distributes a portion of the company's profits to all employees at a predetermined rate?

Accepted Answer

A)  Merit pay plan 
B)  Gain-sharing programme 
C)  Profit-sharing programme 
D)  Employee share option plan 
E)  Piecework programme 
A)  Merit pay plan 
B)  Gain-sharing programme 
C)  Profit-sharing programme 
D)  Employee share option plan 
E)  Piecework programme

Question 5

The first widespread model of how individual work should be designed was

Accepted Answer

A)  job enrichment. 
B)  job rotation. 
C)  job enlargement. 
D)  motivational design. 
E)  job specialisation. 
A)  job enrichment. 
B)  job rotation. 
C)  job enlargement. 
D)  motivational design. 
E)  job specialisation.

Question 6

The extent to which a person recognises a goal as his or her own is called goal __________.

Accepted Answer

The answer of The extent to which a person recognises...

Question 7

Empowerment will enhance organisational effectiveness under all the following conditions EXCEPT

Accepted Answer

A)  sincere efforts to spread power and autonomy to lower levels. 
B)  commitment to maintain participation and empowerment. 
C)  systematic efforts to empower workers. 
D)  renewed concentration of authority in the hands of top managers. 
E)  increased commitment to training. 
A)  sincere efforts to spread power and autonomy to lower levels. 
B)  commitment to maintain participation and empowerment. 
C)  systematic efforts to empower workers. 
D)  renewed concentration of authority in the hands of top managers. 
E)  increased commitment to training.

Question 8

Which of the following are examples of incentive programs? Select ALL that apply.

Accepted Answer

A) 
Piecework programmes 
B) 
Gain-sharing programmes 
C) 
Health insurance programmes 
D) 
Collateral programs 
E) 
Share option plans 
A) 
Piecework programmes 
B) 
Gain-sharing programmes 
C) 
Health insurance programmes 
D) 
Collateral programs 
E) 
Share option plans

Question 9

Goal specificity is defined as the

Accepted Answer

A)  extent to which a goal is challenging and requires effort. 
B)  extent to which a person accepts a goal as her own. 
C)  extent to which a person is personally interested in reaching the goal. 
D)  justification for the goal's existence. 
E)  clarity and precision of a goal. 
A)  extent to which a goal is challenging and requires effort. 
B)  extent to which a person accepts a goal as her own. 
C)  extent to which a person is personally interested in reaching the goal. 
D)  justification for the goal's existence. 
E)  clarity and precision of a goal.

Question 10

The organisation's compensation structure should be

Accepted Answer

A)  equitable. 
B)  open to the public. 
C)  established outside of legal constraints 
D)  below the external labour market. 
E)  based on interview data. 
A)  equitable. 
B)  open to the public. 
C)  established outside of legal constraints 
D)  below the external labour market. 
E)  based on interview data.

Question 11

Two of the most important issues regarding how to conduct a performance appraisal are

Accepted Answer

A)  whether the appraiser takes a judgemental or developmental orientation and whether pay is linked to performance. 
B)  where the appraisal takes place and who is present at the time. 
C)  who does the appraisal and the frequency of the appraisal. 
D)  how long the appraisal lasts and how often it occurs. 
E)  whether the appraisal uses past or current information and whether one or many raters are used. 
A)  whether the appraiser takes a judgemental or developmental orientation and whether pay is linked to performance. 
B)  where the appraisal takes place and who is present at the time. 
C)  who does the appraisal and the frequency of the appraisal. 
D)  how long the appraisal lasts and how often it occurs. 
E)  whether the appraisal uses past or current information and whether one or many raters are used.

Question 12

Jabu, Conrad and Sisonke work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates.
a.Jabu takes the customers' orders, Conrad makes their drinks and Sisonke makes the sandwiches.
b.To break up the monotony of the long days, Jabu, Conrad and Sisonke switch jobs at regular intervals.
c.After Conrad leaves the company, Sisonke's job is modified so that she makes drinks as well as sandwiches.
d.Sisonke, the designated sandwich maker, is given control over which sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocke
-job rotation

Accepted Answer

The answer of Jabu, Conrad and Sisonke work at a...

Question 13

An organisation that uses a flexible reward system may allow employees to choose the combination of benefits they prefer, but not how they receive their pay.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is an example of a job design technique?

Accepted Answer

A)  Job enlargement 
B)  Job realisation 
C)  Job creation 
D)  Job equity 
E)  Job expectancy 
A)  Job enlargement 
B)  Job realisation 
C)  Job creation 
D)  Job equity 
E)  Job expectancy

Question 15

Jabu, Conrad and Sisonke work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates.
a.Jabu takes the customers' orders, Conrad makes their drinks and Sisonke makes the sandwiches.
b.To break up the monotony of the long days, Jabu, Conrad and Sisonke switch jobs at regular intervals.
c.After Conrad leaves the company, Sisonke's job is modified so that she makes drinks as well as sandwiches.
d.Sisonke, the designated sandwich maker, is given control over which sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocke
-job specialisation

Accepted Answer

The answer of Jabu, Conrad and Sisonke work at a...

Question 16

Match each of the following scenarios with the flexible work arrangement it illustrates.
a.Diego, an accountant, doesn't mind working long days and really likes three-day weekends.He works from Monday to Thursday, 10 hours a day, so that he has every Friday off yet still works 40 hours a week.
b.Sureshnie, an electrician, works from Monday to Friday, eight hours a day, every odd week, and from Monday to Thursday, 10 hours a day, every even week.
c.Ashwin, a fisherman, is paid a premium salary to work for five weeks straight without a day off, followed by two weeks of paid leave.
d.Bheki and Mark work as bellboys at a fancy hotel.Bheki works from 8 a.m.till noon from Monday to Friday and, as soon as he leaves, Mark arrives and works at the same position from noon till 4 p.m., such that each of them works a 20-hour week.
e.Liza, a journalist, works from Monday to Friday, eight hours a day, like at a normal job.However, she works from 8 a.m.till noon, takes four hours off, then finishes her work day by working from 4 p.m.to 8 p.m.
f.Tiaan, a content developer, can do the entirety of his job from any place that has an Internet connection.He does not come into the office at all and does all of his work from home.
-telecommuting

Accepted Answer

The answer of Match each of the following scenarios with...

Question 17

Discuss the general purpose of a reward system.Give specific examples for the surface and symbolic value.

Accepted Answer

The purpose of the reward system is to a

Question 18

All of the following statements are true about the traditional work schedule, EXCEPT

Accepted Answer

A)  long days that start at 8:00 or 9:00 in the morning. 
B)  managers work many additional hours. 
C)  it is hard for employees to take care of personal business. 
D)  people can take off work when they need to. 
E)  people feel powerless because of their work schedules. 
A)  long days that start at 8:00 or 9:00 in the morning. 
B)  managers work many additional hours. 
C)  it is hard for employees to take care of personal business. 
D)  people can take off work when they need to. 
E)  people feel powerless because of their work schedules.

Question 19

The choice of which behaviours to reward is a function of the __________ system.

Accepted Answer

A)  compensation 
B)  performance measurement 
C)  performance management 
D)  managerial 
E)  total quality management 
A)  compensation 
B)  performance measurement 
C)  performance management 
D)  managerial 
E)  total quality management

Question 20

A performance management system in which people receive feedback from those on all 'sides' of them is called __________.

Accepted Answer

The answer of A performance management system in which people...

360-degree feedback includes evaluations from a boss and peers, but not from subordinates.

What is the likely impact of perquisites on the employees who receive them?

If a manager determines a wage increase by comparing an employee's current behaviour with her or his past behaviour, the manager is conducting a performance appraisal with a(n) __________ orientation.

Which of the following distributes a portion of the company's profits to all employees at a predetermined rate?

The first widespread model of how individual work should be designed was

The extent to which a person recognises a goal as his or her own is called goal __________.

Empowerment will enhance organisational effectiveness under all the following conditions EXCEPT

Which of the following are examples of incentive programs? Select ALL that apply.

Goal specificity is defined as the

The organisation's compensation structure should be

Two of the most important issues regarding how to conduct a performance appraisal are

An organisation that uses a flexible reward system may allow employees to choose the combination of benefits they prefer, but not how they receive their pay.

Which of the following is an example of a job design technique?

Discuss the general purpose of a reward system.Give specific examples for the surface and symbolic value.

All of the following statements are true about the traditional work schedule, EXCEPT

The choice of which behaviours to reward is a function of the __________ system.

A performance management system in which people receive feedback from those on all 'sides' of them is called __________.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Exam 6: Motivating Behaviour With Work and Rewards

360-degree feedback includes evaluations from a boss and peers, but not from subordinates.

What is the likely impact of perquisites on the employees who receive them?

If a manager determines a wage increase by comparing an employee's current behaviour with her or his past behaviour, the manager is conducting a performance appraisal with a(n) __________ orientation.

Which of the following distributes a portion of the company's profits to all employees at a predetermined rate?

The first widespread model of how individual work should be designed was

The extent to which a person recognises a goal as his or her own is called goal __________.

Empowerment will enhance organisational effectiveness under all the following conditions EXCEPT

Which of the following are examples of incentive programs? Select ALL that apply.

Goal specificity is defined as the

The organisation's compensation structure should be

Two of the most important issues regarding how to conduct a performance appraisal are

An organisation that uses a flexible reward system may allow employees to choose the combination of benefits they prefer, but not how they receive their pay.

Which of the following is an example of a job design technique?

Discuss the general purpose of a reward system.Give specific examples for the surface and symbolic value.

All of the following statements are true about the traditional work schedule, EXCEPT

The choice of which behaviours to reward is a function of the __________ system.

A performance management system in which people receive feedback from those on all 'sides' of them is called __________.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters