Question 1

Employee share option plans are incentive programmes in which employees are given shares in the company at no charge.

Accepted Answer

A) True 
 B)False

Question 2

Alternative work arrangements are intended to

Accepted Answer

A)  enhance employee motivation and performance. 
B)  limit the flexibility employees have in scheduling work. 
C)  accommodate a narrower range of the potential workforce. 
D)  increase company profits. 
E)  reduce dependence on key customers. 
A)  enhance employee motivation and performance. 
B)  limit the flexibility employees have in scheduling work. 
C)  accommodate a narrower range of the potential workforce. 
D)  increase company profits. 
E)  reduce dependence on key customers.

Question 3

Why are flexible reward systems becoming an increasingly popular form of compensation systems?

Accepted Answer

A)  Employees value flexible reward systems and may develop strong loyalty and attachment to an employer who provides them. 
B)  The flexible reward system allows the organisation to trade off salary increases for benefit increases as ways of rewarding the employee. 
C)  Flexible reward systems allow the organisation to standardise the benefits package for all employees. 
D)  Organisations get fewer benefits for their rand than they do with standard approaches, but their employees are more satisfied. 
E)  Flexible systems require less administrative time to develop and maintain than conventional approaches. 
A)  Employees value flexible reward systems and may develop strong loyalty and attachment to an employer who provides them. 
B)  The flexible reward system allows the organisation to trade off salary increases for benefit increases as ways of rewarding the employee. 
C)  Flexible reward systems allow the organisation to standardise the benefits package for all employees. 
D)  Organisations get fewer benefits for their rand than they do with standard approaches, but their employees are more satisfied. 
E)  Flexible systems require less administrative time to develop and maintain than conventional approaches.

Question 4

Flexitime is a work schedule arrangement that

Accepted Answer

A)  gives employees more personal control over the hours they work each day. 
B)  allows workers to work a full forty-hour week in less than five days. 
C)  allows workers to miss more than their normally allotted sick days. 
D)  gives employees a say in deciding which hours to remain open for business. 
E)  lets employees choose their days off in advance. 
A)  gives employees more personal control over the hours they work each day. 
B)  allows workers to work a full forty-hour week in less than five days. 
C)  allows workers to miss more than their normally allotted sick days. 
D)  gives employees a say in deciding which hours to remain open for business. 
E)  lets employees choose their days off in advance.

Question 5

All of the following statements are true about MBO EXCEPT that

Accepted Answer

A)  it is a collaborative goal-setting process. 
B)  goals systematically cascade down through the organisation. 
C)  it is the same as the 360-degree feedback system. 
D)  top managers establish overall goals. 
E)  the manager acts as a counsellor. 
A)  it is a collaborative goal-setting process. 
B)  goals systematically cascade down through the organisation. 
C)  it is the same as the 360-degree feedback system. 
D)  top managers establish overall goals. 
E)  the manager acts as a counsellor.

Question 6

On the whole, job design has produced disappointing results in the corporate setting.

Accepted Answer

A) True 
 B)False

Question 7

Goal specificity has been shown to be consistently related to

Accepted Answer

A)  job satisfaction. 
B)  company image. 
C)  performance. 
D)  social responsibility. 
E)  ethical behaviour. 
A)  job satisfaction. 
B)  company image. 
C)  performance. 
D)  social responsibility. 
E)  ethical behaviour.

Question 8

Ending the workday shortly after lunch on Friday because an individual reported to work early is most likely an example of

Accepted Answer

A)  a shortened workweek. 
B)  telecommuting. 
C)  flexitime. 
D)  a compressed workweek. 
E)  job sharing. 
A)  a shortened workweek. 
B)  telecommuting. 
C)  flexitime. 
D)  a compressed workweek. 
E)  job sharing.

Question 9

When a construction worker decides to work additional hours on a typical workday so that he can have a three-day weekend, he is likely taking advantage of a __________ programme.

Accepted Answer

A)  shortened workweek 
B)  telecommuting 
C)  flexitime 
D)  compressed workweek 
E)  job sharing 
A)  shortened workweek 
B)  telecommuting 
C)  flexitime 
D)  compressed workweek 
E)  job sharing

Question 10

The purpose of reward systems in most organisations is to attract, retain and motivate qualified employees.

Accepted Answer

A) True 
 B)False

Question 11

Bonus systems and piecework programmes are considered incentive-based compensation systems.

Accepted Answer

A) True 
 B)False

Question 12

Edwin Locke's expanded model of goal-setting theory assumes that goal-directed behaviour is a function of four goal attributes: goal difficulty, goal specificity, goal acceptance and goal commitment.Define these attributes and discuss how they relate to motivated work behaviours.

Accepted Answer

Goal difficulty is the extent to which a

Question 13

Telecommuting involves all of the following EXCEPT

Accepted Answer

A)  using e-mail and other technologies to stay in touch with the workplace. 
B)  employees spending one or two days a week at home. 
C)  reductions in absenteeism and turnover. 
D)  organisation savings on facilities such as parking. 
E)  higher pay for working under special conditions. 
A)  using e-mail and other technologies to stay in touch with the workplace. 
B)  employees spending one or two days a week at home. 
C)  reductions in absenteeism and turnover. 
D)  organisation savings on facilities such as parking. 
E)  higher pay for working under special conditions.

Question 14

Individual performance measurement methods include behaviourally anchored rating scales and checklists.

Accepted Answer

A) True 
 B)False

Question 15

Goal-setting theory assumes that individual behaviour results from conscious goals and intentions.

Accepted Answer

A) True 
 B)False

Question 16

The degree to which the job allows an individual substantial freedom and independence is called

Accepted Answer

A)  autonomy. 
B)  task significance. 
C)  feedback 
D)  job integration. 
E)  job description. 
A)  autonomy. 
B)  task significance. 
C)  feedback 
D)  job integration. 
E)  job description.

Question 17

The degree to which the job activities give a person information about the effectiveness of performance is called

Accepted Answer

A)  skill variety. 
B)  feedback. 
C)  task identity. 
D)  skill identity. 
E)  task variety. 
A)  skill variety. 
B)  feedback. 
C)  task identity. 
D)  skill identity. 
E)  task variety.

Question 18

Jabu, Conrad and Sisonke work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates.
a.Jabu takes the customers' orders, Conrad makes their drinks and Sisonke makes the sandwiches.
b.To break up the monotony of the long days, Jabu, Conrad and Sisonke switch jobs at regular intervals.
c.After Conrad leaves the company, Sisonke's job is modified so that she makes drinks as well as sandwiches.
d.Sisonke, the designated sandwich maker, is given control over which sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocke
-job enlargement

Accepted Answer

The answer of Jabu, Conrad and Sisonke work at a...

Question 19

Alfred was one of many employees who received a generous Christmas bonus, which carried __________ value for Alfred.

Accepted Answer

A)  symbolic 
B)  tangible 
C)  surface 
D)  compensation 
E)  intangible 
A)  symbolic 
B)  tangible 
C)  surface 
D)  compensation 
E)  intangible

Question 20

Jabu, Conrad and Sisonke work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates.
a.Jabu takes the customers' orders, Conrad makes their drinks and Sisonke makes the sandwiches.
b.To break up the monotony of the long days, Jabu, Conrad and Sisonke switch jobs at regular intervals.
c.After Conrad leaves the company, Sisonke's job is modified so that she makes drinks as well as sandwiches.
d.Sisonke, the designated sandwich maker, is given control over which sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocke
-job enrichment

Accepted Answer

The answer of Jabu, Conrad and Sisonke work at a...

Employee share option plans are incentive programmes in which employees are given shares in the company at no charge.

Alternative work arrangements are intended to

Why are flexible reward systems becoming an increasingly popular form of compensation systems?

Flexitime is a work schedule arrangement that

All of the following statements are true about MBO EXCEPT that

On the whole, job design has produced disappointing results in the corporate setting.

Goal specificity has been shown to be consistently related to

Ending the workday shortly after lunch on Friday because an individual reported to work early is most likely an example of

When a construction worker decides to work additional hours on a typical workday so that he can have a three-day weekend, he is likely taking advantage of a __________ programme.

The purpose of reward systems in most organisations is to attract, retain and motivate qualified employees.

Bonus systems and piecework programmes are considered incentive-based compensation systems.

Edwin Locke's expanded model of goal-setting theory assumes that goal-directed behaviour is a function of four goal attributes: goal difficulty, goal specificity, goal acceptance and goal commitment.Define these attributes and discuss how they relate to motivated work behaviours.

Telecommuting involves all of the following EXCEPT

Individual performance measurement methods include behaviourally anchored rating scales and checklists.

Goal-setting theory assumes that individual behaviour results from conscious goals and intentions.

The degree to which the job allows an individual substantial freedom and independence is called

The degree to which the job activities give a person information about the effectiveness of performance is called

Alfred was one of many employees who received a generous Christmas bonus, which carried __________ value for Alfred.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Exam 6: Motivating Behaviour With Work and Rewards

Employee share option plans are incentive programmes in which employees are given shares in the company at no charge.

Alternative work arrangements are intended to

Why are flexible reward systems becoming an increasingly popular form of compensation systems?

Flexitime is a work schedule arrangement that

All of the following statements are true about MBO EXCEPT that

On the whole, job design has produced disappointing results in the corporate setting.

Goal specificity has been shown to be consistently related to

Ending the workday shortly after lunch on Friday because an individual reported to work early is most likely an example of

When a construction worker decides to work additional hours on a typical workday so that he can have a three-day weekend, he is likely taking advantage of a __________ programme.

The purpose of reward systems in most organisations is to attract, retain and motivate qualified employees.

Bonus systems and piecework programmes are considered incentive-based compensation systems.

Edwin Locke's expanded model of goal-setting theory assumes that goal-directed behaviour is a function of four goal attributes: goal difficulty, goal specificity, goal acceptance and goal commitment.Define these attributes and discuss how they relate to motivated work behaviours.

Telecommuting involves all of the following EXCEPT

Individual performance measurement methods include behaviourally anchored rating scales and checklists.

Goal-setting theory assumes that individual behaviour results from conscious goals and intentions.

The degree to which the job allows an individual substantial freedom and independence is called

The degree to which the job activities give a person information about the effectiveness of performance is called

Alfred was one of many employees who received a generous Christmas bonus, which carried __________ value for Alfred.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters