Question 1

Medical consequences of stress include all of the following EXCEPT

Accepted Answer

A)  strokes. 
B)  ulcers. 
C)  accident proneness. 
D)  heart attacks. 
E)  headaches. 
A)  strokes. 
B)  ulcers. 
C)  accident proneness. 
D)  heart attacks. 
E)  headaches.

Question 2

Trade-offs between extreme demands are usually needed when balancing work-life linkages.

Accepted Answer

A) True 
 B)False

Question 3

Cognitive dissonance occurs when there is congruence among attitudes, perceptions and behaviours.

Accepted Answer

A) True 
 B)False

Question 4

All of the following are direct organisational consequences of stress EXCEPT

Accepted Answer

A)  accident proneness. 
B)  poor work quality. 
C)  turnover. 
D)  absenteeism. 
E)  lower productivity. 
A)  accident proneness. 
B)  poor work quality. 
C)  turnover. 
D)  absenteeism. 
E)  lower productivity.

Question 5

After encountering an exceptionally good cashier, we might see an average cashier and evaluate him as below average.This is an example of

Accepted Answer

A)  the contrast effect. 
B)  the halo effect. 
C)  first impression bias. 
D)  stereotyping. 
E)  projection. 
A)  the contrast effect. 
B)  the halo effect. 
C)  first impression bias. 
D)  stereotyping. 
E)  projection.

Question 6

In which stage of the general adaptation syndrome do people give up because they can no longer cope with the stressor?

Accepted Answer

A)  Deflation 
B)  Exhaustion 
C)  Realisation 
D)  Resistance 
E)  Alarm 
A)  Deflation 
B)  Exhaustion 
C)  Realisation 
D)  Resistance 
E)  Alarm

Question 7

__________ workers do not perform close to their potential capability, lacking the emotional and motivational connections to their employer that drive discretionary effort.

Accepted Answer

A)  Introverted 
B)  Efficient 
C)  Inefficient 
D)  Engaged 
E)  Disengaged 
A)  Introverted 
B)  Efficient 
C)  Inefficient 
D)  Engaged 
E)  Disengaged

Question 8

How people explain the causes of their own as well as other people's behaviours and achievements is called

Accepted Answer

A)  projection. 
B)  stereotyping. 
C)  attribution. 
D)  selective perception. 
E)  indiscriminate perception. 
A)  projection. 
B)  stereotyping. 
C)  attribution. 
D)  selective perception. 
E)  indiscriminate perception.

Question 9

Which of the following statements most clearly embodies continuance commitment?

Accepted Answer

A)  'I work here because it would be wrong of me to quit.' 
B)  'I work here because I'm afraid to quit.' 
C)  'I work here because I want to.' 
D)  'I work here because I have to work somewhere.' 
E)  'I work here because I don't have a choice.' 
A)  'I work here because it would be wrong of me to quit.' 
B)  'I work here because I'm afraid to quit.' 
C)  'I work here because I want to.' 
D)  'I work here because I have to work somewhere.' 
E)  'I work here because I don't have a choice.'

Question 10

Pleasurable stress that accompanies positive events is called __________.

Accepted Answer

The answer of Pleasurable stress that accompanies positive events is...

Question 11

Which of the following is NOT a type of value?

Accepted Answer

A)  Intrinsic 
B)  Extrinsic 
C)  Primary 
D)  Terminal 
E)  Instrumental 
A)  Intrinsic 
B)  Extrinsic 
C)  Primary 
D)  Terminal 
E)  Instrumental

Question 12

Because stress is harmful, it should be eliminated.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is NOT one of the suggested steps for time management?

Accepted Answer

A)  Impression management 
B)  Make a list every morning 
C)  Work on tasks in order of importance 
D)  Identify critical activities 
E)  Identify trivial activities 
A)  Impression management 
B)  Make a list every morning 
C)  Work on tasks in order of importance 
D)  Identify critical activities 
E)  Identify trivial activities

Question 14

Define, discuss, and give examples of affect and mood in organisations.

Accepted Answer

Moods are short-term emotional states th

Question 15

Behavioural consequences of organisational stress include all of the following EXCEPT

Accepted Answer

A)  smoking. 
B)  alcohol abuse. 
C)  negative changes in attitudes. 
D)  aggression. 
E)  appetite disorders. 
A)  smoking. 
B)  alcohol abuse. 
C)  negative changes in attitudes. 
D)  aggression. 
E)  appetite disorders.

Question 16

__________ are complexes of beliefs and feelings that people have about specific ideas, situations, or other people.

Accepted Answer

The answer of __________ are complexes of beliefs and feelings...

Question 17

Match each scenario with the type of organisational commitment it most clearly illustrates.
a.Tshokolo hates his job, but he has a serious medical condition and can't afford to lose his health insurance, so he stays on.
b.Nyalleng not only loves her job but also everything her organisation stands for.She'd keep working there even if she weren't getting paid.
c.Banele's organisation just paid to spring his sister out of prison, so even though he doesn't like his job as a full-time copy editor and would like to take his chances on the freelance market, he feels like it'd be kind of a jerk move to quit now.
-affective

Accepted Answer

The answer of Match each scenario with the type of...

Question 18

Does the person act the same way or receive similar outcomes in different types of situations? This question refers to the concept of

Accepted Answer

A)  attribution. 
B)  distinctiveness. 
C)  consensus. 
D)  consistency. 
E)  congruence. 
A)  attribution. 
B)  distinctiveness. 
C)  consensus. 
D)  consistency. 
E)  congruence.

Question 19

Because Sikhalo once read about a scandal involving a local politician, he thinks the politician is untrustworthy.This reflects the __________ component of his attitude about the candidate.

Accepted Answer

The answer of Because Sikhalo once read about a scandal...

Question 20

Which of the following is a way to resolve cognitive dissonance?

Accepted Answer

A)  Change your behaviour 
B)  Change your attitude 
C)  Reason about the situation 
D)  Search for additional information 
E)  All of these are correct. 
A)  Change your behaviour 
B)  Change your attitude 
C)  Reason about the situation 
D)  Search for additional information 
E)  All of these are correct.

Medical consequences of stress include all of the following EXCEPT

Trade-offs between extreme demands are usually needed when balancing work-life linkages.

Cognitive dissonance occurs when there is congruence among attitudes, perceptions and behaviours.

All of the following are direct organisational consequences of stress EXCEPT

After encountering an exceptionally good cashier, we might see an average cashier and evaluate him as below average.This is an example of

In which stage of the general adaptation syndrome do people give up because they can no longer cope with the stressor?

__________ workers do not perform close to their potential capability, lacking the emotional and motivational connections to their employer that drive discretionary effort.

How people explain the causes of their own as well as other people's behaviours and achievements is called

Which of the following statements most clearly embodies continuance commitment?

Pleasurable stress that accompanies positive events is called __________.

Which of the following is NOT a type of value?

Because stress is harmful, it should be eliminated.

Which of the following is NOT one of the suggested steps for time management?

Define, discuss, and give examples of affect and mood in organisations.

Behavioural consequences of organisational stress include all of the following EXCEPT

__________ are complexes of beliefs and feelings that people have about specific ideas, situations, or other people.

Does the person act the same way or receive similar outcomes in different types of situations? This question refers to the concept of

Because Sikhalo once read about a scandal involving a local politician, he thinks the politician is untrustworthy.This reflects the __________ component of his attitude about the candidate.

Which of the following is a way to resolve cognitive dissonance?

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Exam 4: Individual Values, Perceptions and Reactions

Medical consequences of stress include all of the following EXCEPT

Trade-offs between extreme demands are usually needed when balancing work-life linkages.

Cognitive dissonance occurs when there is congruence among attitudes, perceptions and behaviours.

All of the following are direct organisational consequences of stress EXCEPT

After encountering an exceptionally good cashier, we might see an average cashier and evaluate him as below average.This is an example of

In which stage of the general adaptation syndrome do people give up because they can no longer cope with the stressor?

__________ workers do not perform close to their potential capability, lacking the emotional and motivational connections to their employer that drive discretionary effort.

How people explain the causes of their own as well as other people's behaviours and achievements is called

Which of the following statements most clearly embodies continuance commitment?

Pleasurable stress that accompanies positive events is called __________.

Which of the following is NOT a type of value?

Because stress is harmful, it should be eliminated.

Which of the following is NOT one of the suggested steps for time management?

Define, discuss, and give examples of affect and mood in organisations.

Behavioural consequences of organisational stress include all of the following EXCEPT

__________ are complexes of beliefs and feelings that people have about specific ideas, situations, or other people.

Does the person act the same way or receive similar outcomes in different types of situations? This question refers to the concept of

Because Sikhalo once read about a scandal involving a local politician, he thinks the politician is untrustworthy.This reflects the __________ component of his attitude about the candidate.

Which of the following is a way to resolve cognitive dissonance?

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters