Question 1

One of the primary differences between attitudes and personality is that

Accepted Answer

A)  attitudes are more difficult to assess than personality attributes. 
B)  attitudes are stronger than personality attributes. 
C)  attitudes are more deeply rooted than personality attributes. 
D)  attitudes are less important than personality attributes in predicting behaviour. 
E)  attitudes are not as stable as personality attributes. 
A)  attitudes are more difficult to assess than personality attributes. 
B)  attitudes are stronger than personality attributes. 
C)  attitudes are more deeply rooted than personality attributes. 
D)  attitudes are less important than personality attributes in predicting behaviour. 
E)  attitudes are not as stable as personality attributes.

Question 2

Which of the following refers to employees' perceptions of organisational events, policies and practices as being fair or not fair?

Accepted Answer

A)  Employee engagement 
B)  Social justice 
C)  Organisational fairness 
D)  Organisational commitment 
E)  Person-organisation fit 
A)  Employee engagement 
B)  Social justice 
C)  Organisational fairness 
D)  Organisational commitment 
E)  Person-organisation fit

Question 3

Usually, high work stress results in __________ job performance.

Accepted Answer

A)  equal or better 
B)  decreased 
C)  no effect on 
D)  increased 
E)  usually increased, but sometimes decreased 
A)  equal or better 
B)  decreased 
C)  no effect on 
D)  increased 
E)  usually increased, but sometimes decreased

Question 4

Supervision is not considered to be an important institutional role in managing workplace stress.

Accepted Answer

A) True 
 B)False

Question 5

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Accepted Answer

A) True 
 B)False

Question 6

Sheldon and Malik are equally competent scientists who work in the same lab.Match each description with the psychological phenomenon it most clearly illustrates.
a.Neo, their lab manager, considers Sheldon the better scientist.When Sheldon makes a mistake, Neo dismisses it as a fluke.When Malik makes a mistake, she thinks, 'Typical!'
b.When Sheldon completes a successful experiment, Malik thinks it's because Sheldon is a great scientist.When one of his own experiments goes well, Malik figures he just got lucky.
c.On the day he met Neo, Malik had a bicycling accident on his way to work and arrived reeling and distracted, his mind still on his near-death experience, Malik was curt during their introductions, causing Neo to forever consider him rude, despite his having been friendly to her ever since.
d.Sheldon is more eloquent and more adept at conversational niceties than Malik is.For this reason, Neo considers Sheldon the better scientist.
-the halo effect

Accepted Answer

The answer of Sheldon and Malik are equally competent scientists...

Question 7

Individual-organisation value conflict occurs when

Accepted Answer

A)  an employee's values conflict with the values of the organisation. 
B)  an employee's values conflict with the values of another employee. 
C)  a friend's values conflict with the values of the organisation. 
D)  family values conflict with the values of a friend. 
E)  All of these are correct. 
A)  an employee's values conflict with the values of the organisation. 
B)  an employee's values conflict with the values of another employee. 
C)  a friend's values conflict with the values of the organisation. 
D)  family values conflict with the values of a friend. 
E)  All of these are correct.

Question 8

Temperature can create stress in the organisational environment.

Accepted Answer

A) True 
 B)False

Question 9

__________ refers to whether the person has regularly behaved a certain way or experienced a certain outcome in the past.

Accepted Answer

A)  Attribution 
B)  Distinctiveness 
C)  Consensus 
D)  Consistency 
E)  Congruence 
A)  Attribution 
B)  Distinctiveness 
C)  Consensus 
D)  Consistency 
E)  Congruence

Question 10

Would others behave similarly in the same situation, or receive the same outcome? This question refers to the concept of

Accepted Answer

A)  attribution. 
B)  distinctiveness. 
C)  consensus. 
D)  consistency. 
E)  congruence. 
A)  attribution. 
B)  distinctiveness. 
C)  consensus. 
D)  consistency. 
E)  congruence.

Question 11

Task demands include group pressures, leadership and interpersonal conflict.

Accepted Answer

A) True 
 B)False

Question 12

Kiko and Shelly work in an accounting firm.When their boss is promoted, both of them apply for his position and Kiko gets the job.Match each scenario with the type of fairness or unfairness it exemplifies.
a.Shelly doesn't mind that Kiko got the job and she didn't, but she feels insulted that the department director delivered the news to her via e-mail rather than taking the time to tell her in person.
b.Shelly is sad that she didn't get promoted, but given Kiko's greater skill and tenure with the company, Shelly has to admit she probably would have made the same choice herself.
c.Kiko's brother is married to the department director's uncle's cousin's former roommate.However, Shelly is confident that the hiring decision was based on objective criteria, not on nepotism, so she will not file any complaints.
-distributive fairness

Accepted Answer

The answer of Kiko and Shelly work in an accounting...

Question 13

Stressors are defined as

Accepted Answer

A)  stress on the job. 
B)  the result of mismanagement. 
C)  stress that accompanies negative events. 
D)  anything that induces stress. 
E)  situations that should be avoided. 
A)  stress on the job. 
B)  the result of mismanagement. 
C)  stress that accompanies negative events. 
D)  anything that induces stress. 
E)  situations that should be avoided.

Question 14

Better managing a daily schedule through effective time management can reduce stress on the job.

Accepted Answer

A) True 
 B)False

Question 15

In the workplace, stress is sometimes a positive factor.

Accepted Answer

A) True 
 B)False

Question 16

Unpleasant stress that accompanies negative events is called __________.

Accepted Answer

The answer of Unpleasant stress that accompanies negative events is...

Question 17

A person who is generally downbeat and pessimistic has a high level of __________.

Accepted Answer

negative a

Question 18

Which of the following terms refers to forming oversimplified beliefs about an individual or a group based on the idea that everyone in that particular group will behave the same way?

Accepted Answer

A)  Bigotry 
B)  Stereotyping 
C)  Selective perception 
D)  Indiscriminate perception 
E)  Projection 
A)  Bigotry 
B)  Stereotyping 
C)  Selective perception 
D)  Indiscriminate perception 
E)  Projection

Question 19

Intrapersonal value conflict occurs when

Accepted Answer

A)  highly ranked instrumental and terminal values contradict. 
B)  highly ranked instrumental and terminal values are parallel. 
C)  two different people hold contradictory values. 
D)  two different people hold parallel values. 
E)  None of these are correct. 
A)  highly ranked instrumental and terminal values contradict. 
B)  highly ranked instrumental and terminal values are parallel. 
C)  two different people hold contradictory values. 
D)  two different people hold parallel values. 
E)  None of these are correct.

Question 20

Task demands that are too low can cause a person to

Accepted Answer

A)  develop healthy coping techniques. 
B)  become bored. 
C)  be healthy and pleased with life. 
D)  feel invigorated. 
E)  become anxious about time pressures. 
A)  develop healthy coping techniques. 
B)  become bored. 
C)  be healthy and pleased with life. 
D)  feel invigorated. 
E)  become anxious about time pressures.

One of the primary differences between attitudes and personality is that

Which of the following refers to employees' perceptions of organisational events, policies and practices as being fair or not fair?

Usually, high work stress results in __________ job performance.

Supervision is not considered to be an important institutional role in managing workplace stress.

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Individual-organisation value conflict occurs when

Temperature can create stress in the organisational environment.

__________ refers to whether the person has regularly behaved a certain way or experienced a certain outcome in the past.

Would others behave similarly in the same situation, or receive the same outcome? This question refers to the concept of

Task demands include group pressures, leadership and interpersonal conflict.

Stressors are defined as

Better managing a daily schedule through effective time management can reduce stress on the job.

In the workplace, stress is sometimes a positive factor.

Unpleasant stress that accompanies negative events is called __________.

A person who is generally downbeat and pessimistic has a high level of __________.

Which of the following terms refers to forming oversimplified beliefs about an individual or a group based on the idea that everyone in that particular group will behave the same way?

Intrapersonal value conflict occurs when

Task demands that are too low can cause a person to

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

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Exam 4: Individual Values, Perceptions and Reactions

One of the primary differences between attitudes and personality is that

Which of the following refers to employees' perceptions of organisational events, policies and practices as being fair or not fair?

Usually, high work stress results in __________ job performance.

Supervision is not considered to be an important institutional role in managing workplace stress.

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Individual-organisation value conflict occurs when

Temperature can create stress in the organisational environment.

__________ refers to whether the person has regularly behaved a certain way or experienced a certain outcome in the past.

Would others behave similarly in the same situation, or receive the same outcome? This question refers to the concept of

Task demands include group pressures, leadership and interpersonal conflict.

Stressors are defined as

Better managing a daily schedule through effective time management can reduce stress on the job.

In the workplace, stress is sometimes a positive factor.

Unpleasant stress that accompanies negative events is called __________.

A person who is generally downbeat and pessimistic has a high level of __________.

Which of the following terms refers to forming oversimplified beliefs about an individual or a group based on the idea that everyone in that particular group will behave the same way?

Intrapersonal value conflict occurs when

Task demands that are too low can cause a person to

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters