Exam 11: Developing and Managing Products
Exam 1: An Overview of Marketing146 Questions
Exam 2: Strategic Planning for Competitive Advantage182 Questions
Exam 3: Ethics and Social Responsibility127 Questions
Exam 4: The Marketing Environment146 Questions
Exam 5: Developing a Global Vision171 Questions
Exam 6: Consumer Decision Making198 Questions
Exam 7: Business Marketing206 Questions
Exam 8: Segmenting and Targeting Markets216 Questions
Exam 9: Decision Support Systems and Marketing Research206 Questions
Exam 10: Product Decisions185 Questions
Exam 11: Developing and Managing Products177 Questions
Exam 12: Services and Nonprofit Organization Marketing176 Questions
Exam 13: Marketing Channels154 Questions
Exam 14: Supply Chain Management166 Questions
Exam 15: Retailing168 Questions
Exam 16: Promotional Planning for Competitive Advantage152 Questions
Exam 17: Advertising and Public Relations189 Questions
Exam 18: Sales Promotion and Personal Selling186 Questions
Exam 19: Pricing Concepts182 Questions
Exam 20: Setting the Right Price182 Questions
Exam 21: Customer Relationship Management (CRM)143 Questions
Exam 22: Social Media and Marketing105 Questions
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During the _____ stage of the new-product development process,production starts,inventories are built up,the product is shipped to distribution points,the sales force is trained,and advertising and promotion begin.
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(Multiple Choice)
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Correct Answer:
A
A(n)_____ typically entails showing members of the product's target market advertising and other promotional materials for several products,including the test product.These people are then taken to a mock or real store where their purchases are recorded.
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(Multiple Choice)
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Correct Answer:
D
List four potential advantages that come to the company that is first to market.
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(Essay)
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Correct Answer:
Six advantages were given in the chapter and students can list any four:
·Increased sales through longer sales life
·Increased margins
·Increased product loyalty
·More resale opportunities
·Greater market responsiveness
·A sustained leadership position
A word-of-mouth communication strategy,particularly conducted via the Internet,is often referred to as:
(Multiple Choice)
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_____ is a limited introduction of a product and a marketing program to determine the reactions of potential customers in a market situation.
(Multiple Choice)
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Which of the following statements about the product life cycle (PLC)is true?
(Multiple Choice)
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This Saturday at the grocery store,Dorothy noticed a woman had a portable grill set up in the meat department cooking Johnsonville sausages.The woman offered Dorothy a sample of the sausage and directed her to the display of Johnsonville sausages in the meat case.In this case,Johnsonville is relying on _____ to encourage adoption and diffusion of its sausages.
(Multiple Choice)
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Describe the idea screening stage of the new-product development process.Describe a common test used during the screening stage.
(Essay)
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A new medication to eliminate fungal growths on people's toenails may have a slow rate of adoption because it is not a highly visible item in homes.Also,this item is not often discussed among friends and coworkers.This is an example of how the characteristic of _____ can work to slow the adoption process.
(Multiple Choice)
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Which product characteristic affecting the rate of adoption of a new product represents the degree to which the benefits or other results of using the product can be communicated to target customers?
(Multiple Choice)
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The _____ adopt a product because most of their friends have already done so,and their adoption is usually the result of pressure to conform because they rely on group norms.
(Multiple Choice)
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_____ are eager to try new ideas and products.They typically have higher incomes,are better educated,and are more cosmopolitan than other categories of adopters.
(Multiple Choice)
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Going to the Dogs
Demand for pet services is greatly increasing across the United States. In fact,Americans will spend nearly $44 billion dollars on their pets this year.Many American dog owners are seeking out "doggy daycares" that are more like a resort or spa than an ordinary kennel for their canine companion.Daycare services for dogs now include toy rooms,outside play areas,doggie massages,treadmills,swimming pools and cushy beds for nap time.Pet owners can watch their pets via a Web cam and some doggy daycares have a phone where owners can talk to their dog when they feel their pet needs to hear their voice. Rates vary from $20 to $45 a day per pet,depending on the amenities that the pet owner chooses.
-Refer to Going to the Dogs.Before opening the It's a Dog's Life doggy resort the potential company owners projected the costs involved in providing the services the target market (dog owners)appears to desire.Unfortunately,a decision was made to not proceed with the doggy resort as the owners felt the cost to provide the services was too high considering the rates the target market would be willing to pay.The would be an example of:
(Multiple Choice)
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A brand of iced tea,called Gold Peak,has high marketing costs as well as high production costs.Promotions for the product are aimed at gaining distribution and informing consumers that this premium product tastes like it's home-brewed.In which stage of the product life cycle is Gold Peak iced tea?
(Multiple Choice)
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Sony has developed a wireless speaker that sits unobtrusively on a desktop.The tiny,yet strong twin speakers use Bluetooth to stream music directly from your PC or MP3 player.This small Sony wireless speaker,which is radically different from anything currently on the market,would be classified as a(n):
(Multiple Choice)
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The same manufacturer produces Hanes,Playtex,and Bali clothing for women.This manufacturer assembled a group of nine regular customers and asked them to discuss what they like and do not like about its current product line for full-figured women and to suggest new-product ideas,such as jewelry,wide shoes,and belts.The manufacturer used a research technique called a:
(Multiple Choice)
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Normally,the longest stage of the product life cycle is the _____ stage.
(Multiple Choice)
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The main goal of the global product development process is to:
(Multiple Choice)
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A European dairy,which is famous for its rich ice creams,has introduced basil,tomato,fennel,and oregano flavored ice creams.In the process of developing these new flavors,the dairy surveyed world-famous chefs to determine which nontraditional flavors had the greatest level of marketability.This survey would have happened during which stage of the product development process?
(Multiple Choice)
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