Question 1

When you sign up for a Webmail account, the user ID you choose must _____.

Accepted Answer

A)  be unique 
B)  have letters and numbers 
C)  contain at least one number 
D)  not contain exclamation points 
A)  be unique 
B)  have letters and numbers 
C)  contain at least one number 
D)  not contain exclamation points

Question 2

Which of the following should you be the most wary of when using Webmail?

Accepted Answer

A)  transmission speed issues 
B)  connection issues 
C)  e-mail message size issues 
D)  security issues 
A)  transmission speed issues 
B)  connection issues 
C)  e-mail message size issues 
D)  security issues

Question 3

An e-mail _____ is a block of text or graphics automatically added to the end of every e-mail message you send.

Accepted Answer

A)  signature 
B)  sender's name and title 
C)  greeting 
D)  contact information 
A)  signature 
B)  sender's name and title 
C)  greeting 
D)  contact information

Question 4

Autoforwarding allows you to forward messages to other e-mail addresses automatically.

Accepted Answer

A) True 
 B)False

Question 5

When you initiate the forwarding process, the original message is copied into a new message window with the address of the original sender. You can then enter the address of the person to whom you are forwarding the message, but you cannot add text to the forwarded message.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following fields in an e-mail header can be used to sort messages according to the sender?

Accepted Answer

A)  Date 
B)  Subject 
C)  From 
D)  To 
A)  Date 
B)  Subject 
C)  From 
D)  To

Question 7

When you select the ____________________ text option for your e-mails, you will not have formatting options for bold, italic, and so on.

Accepted Answer

The answer of When you select the ____________________ text option...

Question 8

Your e-mail ____________________ may be required to access the mail server.

Accepted Answer

The answer of Your e-mail ____________________ may be required to...

Question 9

To send a message to more than one address you should enter additional addresses separated by a(n) _____.

Accepted Answer

A)  period 
B)  colon 
C)  semicolon 
D)  ampersand 
A)  period 
B)  colon 
C)  semicolon 
D)  ampersand

Question 10

Referring to the accompanying figure, which of the following callouts points to the personal folders?

Accepted Answer

A)  A 
B)  B 
C)  C 
D)  D 
A)  A 
B)  B 
C)  C 
D)  D

Question 11

The term "e-mail "refers only to the system of computers and software that transmits, receives, and stores e-mail messages.

Accepted Answer

A) True 
 B)False

Question 12

Case-Based Critical Thinking Questions Case 20-1 Kyra is learning about e-mail security for a test she has tomorrow on Internet security. Answer these three questions from the sample quiz. What should you do if spam gets out of hand?

Accepted Answer

A)  Delete all spam messages. 
B)  Change your e-mail account. 
C)  Reboot your computer. 
D)  Ignore it. 
A)  Delete all spam messages. 
B)  Change your e-mail account. 
C)  Reboot your computer. 
D)  Ignore it.

Question 13

An e-mail address book contains a list of e-mail addresses for individuals and groups.

Accepted Answer

A) True 
 B)False

Question 14

All of the following are contained in an e-mail header EXCEPT the _____.

Accepted Answer

A)  sender's e-mail address 
B)  sender's signature 
C)  summary of the message 
D)  date and time the message was written 
A)  sender's e-mail address 
B)  sender's signature 
C)  summary of the message 
D)  date and time the message was written

Question 15

Systems that provide access to e-mail through a browser are called _____.

Accepted Answer

A)  Webmail 
B)  WebEmail 
C)  Internetmail 
D)  Netmail 
A)  Webmail 
B)  WebEmail 
C)  Internetmail 
D)  Netmail

Question 16

As you compose e-mail messages, they can be stored in a(n) _____ until you are ready to send them.

Accepted Answer

A)  Outbox 
B)  Inbox 
C)  Draft folder 
D)  Sent folder 
A)  Outbox 
B)  Inbox 
C)  Draft folder 
D)  Sent folder

Question 17

Which of the following is the Reply All button?

Accepted Answer

A)    
B)    
C)    
D)    
A)    
B)    
C)    
D)

Question 18

The same protocol (SMTP) handles both incoming and outgoing mail.

Accepted Answer

A) True 
 B)False

Question 19

When using Gmail select the _____ link to save an attachment.

Accepted Answer

A)  Download 
B)  Load 
C)  Upload 
D)  Get 
A)  Download 
B)  Load 
C)  Upload 
D)  Get

Question 20

The accompanying figure illustrates Gmail's _____ feature.

Accepted Answer

A)  Autoreply 
B)  Autoresponse 
C)  Autoforward 
D)  None of the above 
A)  Autoreply 
B)  Autoresponse 
C)  Autoforward 
D)  None of the above

Exam 20: Working With E-Mail

When you sign up for a Webmail account, the user ID you choose must _____.

Which of the following should you be the most wary of when using Webmail?

An e-mail _____ is a block of text or graphics automatically added to the end of every e-mail message you send.

Autoforwarding allows you to forward messages to other e-mail addresses automatically.

When you initiate the forwarding process, the original message is copied into a new message window with the address of the original sender. You can then enter the address of the person to whom you are forwarding the message, but you cannot add text to the forwarded message.

Which of the following fields in an e-mail header can be used to sort messages according to the sender?

When you select the ____________________ text option for your e-mails, you will not have formatting options for bold, italic, and so on.

Your e-mail ____________________ may be required to access the mail server.

To send a message to more than one address you should enter additional addresses separated by a(n) _____.

Referring to the accompanying figure, which of the following callouts points to the personal folders?

The term "e-mail "refers only to the system of computers and software that transmits, receives, and stores e-mail messages.

Case-Based Critical Thinking Questions Case 20-1 Kyra is learning about e-mail security for a test she has tomorrow on Internet security. Answer these three questions from the sample quiz. What should you do if spam gets out of hand?

An e-mail address book contains a list of e-mail addresses for individuals and groups.

All of the following are contained in an e-mail header EXCEPT the _____.

Systems that provide access to e-mail through a browser are called _____.

As you compose e-mail messages, they can be stored in a(n) _____ until you are ready to send them.

Which of the following is the Reply All button?

The same protocol (SMTP) handles both incoming and outgoing mail.

When using Gmail select the _____ link to save an attachment.

The accompanying figure illustrates Gmail's _____ feature.

Computer Hardware

Peripheral Devices

System and Application Software

Installing Software

Getting Started With Windows

Working With Windows Settings and Accounts

Working With Files

Getting Started With Application Software

Creating a Document

Formatting a Document

Finalizing a Document

Creating a Worksheet

Formatting a Worksheet

Finalizing a Worksheet

Creating a Presentation

Finalizing a Presentation

Creating a Database

Finalizing a Database

Networks

Browsing the Web

Computer Benefits and Risks

Filters