Exam 1: Succeeding in the Mobile and Social Workplace

Only managers and business executives need strong communication skills.

Lori will be traveling to Germany for a business meeting. Because she and her German counterparts work for the same company, she can rightfully assume that they are like-minded and have similar ideas about how to accomplish goals.

The most important cultural dimension is

Faking attention while others are speaking often increases listening skills.

Which of the following countries would likely view a business contract as a binding document?

Nonverbal communication includes

The term  flattened management hierarchies  refers to

Appreciating diversity is an example of a "soft" skill.

For international trade it is a good idea to learn and use the metric system.

Which of the following statements is most accurate?

The belief in the superiority of one's own culture is known as ____________________. This natural attitude is found in all cultures.

Individuals in high-context cultures prefer direct verbal interaction, value individualism, rely on logic, say "No" directly, and give authority to written information.

Emphasis on the importance of individual words, especially in contracts and negotiations, is a trait of lower-context cultures such as that of the U.S.

Brooke is listening to a difficult presentation on nanotechnology development. As a good listener, she should ask as many questions as possible during the presentation.

North Americans consider time a precious commodity and correlate it with productivity, efficiency, and money.

Which of the following is not a physical barrier for listening?

Which statement about ethnocentrism is most accurate?

Which of the following statements about today's business environments is most accurate?

Which statement about today's workplace is most accurate?

Cross-cultural communication can be improved by practicing tolerance and ethnocentrism.