Exam 7: Organizational Structure and Dynamics

Explain how formal and informal lines of authority, communication channels, and power exist in the typical organization. How can you use the informal aspects to you advantage?

The exercise of influence tends to be more subtle than the exercise of power.

Explain how the following perception judgment errors may affect the interview process. a. Similarity error b. Contrast error c. First-impression error

Lines of authority are usually specified in writing by the agency.

A consultant has no administrative power over the recipient of consultation.

An organization's formal structure typically is detailed in an organizational chart.

Describe the pros and cons of centralized versus decentralized organizations.

What have been your experiences with supervisors? Evaluate one or two according to the following variables and explain your reasons. To what extent was each supervisor: a. a good communication link between you and upper levels of management or administration? b. effective at resolving intra-staff conflicts? c. supportive of your work? d. a fair and reasonable evaluator of your job performance?

Communication's effectiveness involves the extent to which the sender's intent matches the receiver's impact.

Which term represents a wide range of messages that a sender may use between the extremes of lying and complete honest?

Channels of communication always follow the formal lines of authority.

Cite and describe the six strategies listed in the text that you should not use when involved in agency politics.

Describe three types of organizational justice. Why are they important?

How would you conduct a political diagnosis of an organization?