Exam 8: Managing Decision Making and Problem Solving

Charon Gray is evaluating one of the applicants for a job in her office. The individual meets two of the three important qualifications set for the job but not the third. This applicant fails to meet the decision criterion known as ____________________.

Briefly show how decision makers with both high and low propensity for risk might deal with escalation of commitment.

Decision making is a part of which management function?

Which of the following is NOT a behavioral force that influences decision making?

Ben is planning a ground-breaking ceremony for the company's new headquarters in Charlotte, North Carolina.  He has a limited budget and renting an air-conditioned tent will put him over budget.  It is June and the fiscal year ends in October.  Because Ben believes he can cut other expenses to maintain his budget for the year, he orders the air-conditioned tent.  Ben is at which step in the rational decision-making process?

____________________ are the most common form of decision-making group.

When Canine Companions for Independence trainers teach a dog to be a service dog they start from a basic training approach. Dogs communicate through body language that the trainer knows. The trainer routinely makes ____ decisions.

You have recently been hired to manage the international marketing division of a large company. Your first job will be to revamp the marketing campaigns for three different products that your firm markets internationally. You feel that you need input from a variety of people to accomplish your goal, so you have decided to use groups. Briefly describe the group decision-making technique(s) you plan to use to accomplish your goal.

The first step in evaluating an alternative is to determine to what extent it will be affordable.

A disadvantage of using interacting groups to make decisions is

Cargill recalled 185,000 pounds of ground turkey due to salmonella contamination. It made a(n) ____ decision.

When the bell rings at a firehouse, the firefighters make programmed decisions.

Beth and Dave are selling their home through a realtor.  The realtor's commission is 3 percent of the closing price, so the realtor should want a high selling price.  However, when the first offer came in 20 percent below asking price, the realtor pushed Beth and Dave to accept.  They declined because they felt the realtor just wanted to move on to the next sale.  Beth and Dave used ______ to make their decision.

Groups that are used to develop a consensus of expert opinion without the members of the group ever meeting face to face are called ____ groups.

The rational model of decision making assumes all of the following EXCEPT

A Delphi group is not used daily because it has disadvantages. Which of the following is NOT its disadvantage?

Circuit City went bankrupt because of a series of poor managerial decisions and a down turn in the economy. In retrospect, it would seem that there was too much emphasis on the group reaching a consensus decision. As a result, many decisions were made to avoid conflict. What disadvantage of group decision making does this represent?

Some experts have estimated that U.S. companies use ____________________ decision-making techniques less than 20 percent of the time.

Charlie feels each of the alternatives is basically the same. He decides based on his gut feeling . Which of the behavioral factors that influence decision making does Charlie's behavior reflect?

When a manager makes a decision in spite of having imperfect information, this is known as