Exam 8: Managing Decision Making and Problem Solving

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Yum Brands is expanding its Chinese presence into smaller cities like Yiyang and Zhengzhou because larger cities are saturated. This is an example of a(n) ____ decision.

(Multiple Choice)
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Which of the following statements about programmed decisions is FALSE?

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Your assistant comes to you with the feasibility evaluation of a decision alternative. What should he be describing to you?

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Most of the significant decision making in organizations is done under the decision-making condition of ____________________.

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Compare and contrast the assumptions of the behavioral and rational models of decision making.

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The first step in using the Delphi procedure is to

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The decision that the manager makes using the behavioral model of decision making

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Each component of managerial ethics involves a wide variety of decisions, all of which are likely to have an ethical component.

(True/False)
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A plant manager notices that overtime seems to be excessive. This will stimulate a decision.

(True/False)
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The decision by executives at NBC to air Up All Night to see if it could find a show to improve its primetime viewership was an example of a decision made

(Multiple Choice)
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Zhenfu invested his savings in a bank certificate of deposit because that is where he has always put his savings, and because he is very concerned about the safety of his investment. Zhenfu knows at the end of two years he will have $52,546.73. He is operating under the decision-making condition known as risk.

(True/False)
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Decision making is perhaps the most basic and fundamental of all managerial activities.

(True/False)
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decision maker's commitment to a decision that appears to be wrong is called risk propensity.

(True/False)
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YouTube was operating at a loss when Google bought it. Three years later it was still operating at a loss. Google may have experienced ____.

(Multiple Choice)
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When Mildred chooses to focus on a work task instead of listening to a colleague she is engaged in

(Multiple Choice)
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It is important to follow up and evaluate the effectiveness of a decision to

(Multiple Choice)
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A manager must remember that, just as behavioral processes such as politics and risk propensity affect the decisions she makes, so, too, do her ____________________.

(Short Answer)
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A(n) ____ is an informal group allied together for a common purpose.

(Multiple Choice)
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An effective decision may be one that minimizes loss, expenses, or employee turnover.

(True/False)
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The first step in the rational decision-making model is ____________________ the decision situation.

(Short Answer)
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