Exam 20: Managing Operations, Quality and Productivity

The text notes that what we now call operations management was once called production management and implies that there are several reasons for the change in nomenclature. Which of the following is NOT one of those reasons?

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(Multiple Choice)

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Question 1

Correct Answer:

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____ productivity ratios are most useful to the manager for determining how to change operations to improve productivity.

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(Multiple Choice)

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Question 2

Correct Answer:

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____ i s the process of designing work so that it can be completely or almost completely performed by machines.

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(Short Answer)

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Question 3

Correct Answer:

Verified

Automation

Which of the following organizations creates form utility?

(Multiple Choice)

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Question 4

When Intel assesses the productivity of each of its chip plants, it is determining ____ productivity.

(Multiple Choice)

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Question 5

Which of the eight dimensions of quality refers to the probability of a product NOT malfunctioning during a specified period?

(Multiple Choice)

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Question 6

Which of the following is a suggested method for improving productivity through motivation and involvement of employees?

(Multiple Choice)

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Question 7

Compare and contrast the utility of Apple and the National Park Service.

(Essay)

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Question 8

Describe how the improvement of service technology has impacted you.

(Essay)

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Question 9

Calphalon makes pots and pans using similar techniques but each in their own family of product, like nonstick, stick or copper. This is an example of a ____ layout.

(Multiple Choice)

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Question 10

Employee ____________________ can improve quality and productivity.

(Short Answer)

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Question 11

When you visit a financial planner you provide her with income, expense, and goal information. She then turns that information into a financial plan with a budget, investment plan, and insurance plan. She is practicing operations management.

(True/False)

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Question 12

One of the major tasks for movies like The Chronicles of Narnia is to create costumes for various species that reflect the mythical persona and that can be worn by humans for lengthy periods of time. ____ could be used to speed up the development process.

(Multiple Choice)

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Question 13

Which of the following factors was largely responsible for the fact that the entire U.S. economy did not mirror declines in the manufacturing sector during the 1970s?

(Multiple Choice)

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Question 14

Pipeline inventory controls purchasing.

(True/False)

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Question 15

Which of the following is NOT an important part of automation?

(Multiple Choice)

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Question 16

To calculate ____________________ productivity take outputs and divide it by direct labor.

(Short Answer)

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Question 17

Dorothy loves eating at Panera Bread because she likes the taste of the food. This is an example of which dimension of quality?

(Multiple Choice)

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Question 18

Technology is the set of processes and systems used by organizations to convert resources into products or services.

(True/False)

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Question 19

In the short-term people may lose their jobs, but in the long-term jobs are generally created by

(Multiple Choice)

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Question 20

Showing 1 - 20 of 169

The text notes that what we now call operations management was once called production management and implies that there are several reasons for the change in nomenclature. Which of the following is NOT one of those reasons?

____ productivity ratios are most useful to the manager for determining how to change operations to improve productivity.

____ i s the process of designing work so that it can be completely or almost completely performed by machines.

Which of the following organizations creates form utility?

When Intel assesses the productivity of each of its chip plants, it is determining ____ productivity.

Which of the eight dimensions of quality refers to the probability of a product NOT malfunctioning during a specified period?

Which of the following is a suggested method for improving productivity through motivation and involvement of employees?

Compare and contrast the utility of Apple and the National Park Service.

Describe how the improvement of service technology has impacted you.

Calphalon makes pots and pans using similar techniques but each in their own family of product, like nonstick, stick or copper. This is an example of a ____ layout.

Employee ____________________ can improve quality and productivity.

When you visit a financial planner you provide her with income, expense, and goal information. She then turns that information into a financial plan with a budget, investment plan, and insurance plan. She is practicing operations management.

One of the major tasks for movies like The Chronicles of Narnia is to create costumes for various species that reflect the mythical persona and that can be worn by humans for lengthy periods of time. ____ could be used to speed up the development process.

Which of the following factors was largely responsible for the fact that the entire U.S. economy did not mirror declines in the manufacturing sector during the 1970s?

Pipeline inventory controls purchasing.

Which of the following is NOT an important part of automation?

To calculate ____________________ productivity take outputs and divide it by direct labor.

Dorothy loves eating at Panera Bread because she likes the taste of the food. This is an example of which dimension of quality?

Technology is the set of processes and systems used by organizations to convert resources into products or services.

In the short-term people may lose their jobs, but in the long-term jobs are generally created by

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Filters

Exam 20: Managing Operations, Quality and Productivity

The text notes that what we now call operations management was once called production management and implies that there are several reasons for the change in nomenclature. Which of the following is NOT one of those reasons?

____ productivity ratios are most useful to the manager for determining how to change operations to improve productivity.

____________ ________ i s the process of designing work so that it can be completely or almost completely performed by machines.

Which of the following organizations creates form utility?

When Intel assesses the productivity of each of its chip plants, it is determining ____ productivity.

Which of the eight dimensions of quality refers to the probability of a product NOT malfunctioning during a specified period?

Which of the following is a suggested method for improving productivity through motivation and involvement of employees?

Compare and contrast the utility of Apple and the National Park Service.

Describe how the improvement of service technology has impacted you.

Calphalon makes pots and pans using similar techniques but each in their own family of product, like nonstick, stick or copper. This is an example of a ____ layout.

Employee ____________________ can improve quality and productivity.

When you visit a financial planner you provide her with income, expense, and goal information. She then turns that information into a financial plan with a budget, investment plan, and insurance plan. She is practicing operations management.

One of the major tasks for movies like The Chronicles of Narnia is to create costumes for various species that reflect the mythical persona and that can be worn by humans for lengthy periods of time. ____ could be used to speed up the development process.

Which of the following factors was largely responsible for the fact that the entire U.S. economy did not mirror declines in the manufacturing sector during the 1970s?

Pipeline inventory controls purchasing.

Which of the following is NOT an important part of automation?

To calculate ____________________ productivity take outputs and divide it by direct labor.

Dorothy loves eating at Panera Bread because she likes the taste of the food. This is an example of which dimension of quality?

Technology is the set of processes and systems used by organizations to convert resources into products or services.

In the short-term people may lose their jobs, but in the long-term jobs are generally created by

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Filters

____ i s the process of designing work so that it can be completely or almost completely performed by machines.