Exam 17: Managing Interpersonal Relations and Communication

When a British student was in class he asked to borrow a rubber from the person next to him. An American student would have asked for the person's eraser. The confusion was caused by

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Question 1

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Are you a good communicator? What are your strengths and weaknesses?

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Question 2

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Yes, I consider myself to be a good communicator. My strengths in communication include being able to clearly articulate my thoughts and ideas, actively listening to others, and being able to adapt my communication style to different audiences. I am also skilled at presenting information in a way that is easy for others to understand and can effectively convey complex concepts.

However, one of my weaknesses in communication is that I can sometimes be overly direct in my communication style, which may come across as blunt or insensitive to others. I am aware of this and actively work on being more mindful of how my words may be perceived by others. Additionally, I can sometimes struggle with public speaking and may become nervous in front of large audiences, but I am continuously working on improving in this area.

Overall, I believe that my strengths in communication far outweigh my weaknesses, and I am committed to continuously improving and honing my communication skills.

Management by wandering around is basically a system for increasing informal communication in an organization.

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(True/False)

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The nature of ____________________ in an organization is as varied as the individual members themselves.

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Question 4

Which of the following is an individual barrier to effective communication?

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Question 5

The difference between communication and effective communication is mutual understanding.

(True/False)

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Question 6

____________________ communication is not as common as one might imagine, nor is it a mode of communication much respected by managers.

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Question 7

Briefly describe six methods that can be used to overcome barriers to communication.

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Question 8

Arthur works in customer service. He answered a call complaining about the item's size. He is sending a different size to the customer. This is an example of

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Question 9

A(n) ____________________ is the pattern through which the members of a group or team communicate.

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Question 10

Which of the following is NOT necessary for communication to take place?

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Question 11

The unity of command principle is best illustrated by the ____ communication network.

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Question 12

The Y pattern is slightly less centralized than the ____________________ communication networks.

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Question 13

Accuracy is the primary advantage of oral communication.

(True/False)

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Question 14

An organizational grapevine would be most likely to form in the absence of what kind of communication?

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Question 15

All of the following are examples of nonverbal communication EXCEPT

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Question 16

Skype provides video teleconferencing. The advantage it has over telephone calls is ____________________ feedback.

(Short Answer)

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Question 17

If managers want to use the most accurate form of communication, they should use the grapevine.

(True/False)

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Question 18

Manish is planning a party. He invites eleven people. What type of network would be most effective?

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Question 19

Oral communication is usually best when the message is more impersonal, routine, and longer.

(True/False)

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Question 20

Showing 1 - 20 of 160

When a British student was in class he asked to borrow a rubber from the person next to him. An American student would have asked for the person's eraser. The confusion was caused by

Are you a good communicator? What are your strengths and weaknesses?

Management by wandering around is basically a system for increasing informal communication in an organization.

The nature of ____________________ in an organization is as varied as the individual members themselves.

Which of the following is an individual barrier to effective communication?

The difference between communication and effective communication is mutual understanding.

____________________ communication is not as common as one might imagine, nor is it a mode of communication much respected by managers.

Briefly describe six methods that can be used to overcome barriers to communication.

Arthur works in customer service. He answered a call complaining about the item's size. He is sending a different size to the customer. This is an example of

A(n) ____________________ is the pattern through which the members of a group or team communicate.

Which of the following is NOT necessary for communication to take place?

The unity of command principle is best illustrated by the ____ communication network.

The Y pattern is slightly less centralized than the ____________________ communication networks.

Accuracy is the primary advantage of oral communication.

An organizational grapevine would be most likely to form in the absence of what kind of communication?

All of the following are examples of nonverbal communication EXCEPT

Skype provides video teleconferencing. The advantage it has over telephone calls is ____________________ feedback.

If managers want to use the most accurate form of communication, they should use the grapevine.

Manish is planning a party. He invites eleven people. What type of network would be most effective?

Oral communication is usually best when the message is more impersonal, routine, and longer.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

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