Question 1

Which of the following federal laws does NOT have a direct impact on human resource management?

Accepted Answer

A)  Americans with Disabilities Act 
B)  Trademark Law Revision Act of 1988 
C)  Fair Labor Standards Act 
D)  Civil Rights Act of 1991 
E)  Labor-Management Relations Act 
A)  Americans with Disabilities Act 
B)  Trademark Law Revision Act of 1988 
C)  Fair Labor Standards Act 
D)  Civil Rights Act of 1991 
E)  Labor-Management Relations Act B

Question 2

A law proposed in Maine planned to deny the minimum wage to welfare recipients in jobs that they take as part of their work requirements. This proposal was in defiance of the

Accepted Answer

A)  National Labor Relations Act. 
B)  Fair Labor Standards Act. 
C)  Labor-Management Relations Act. 
D)  Occupational Safety and Health Act. 
E)  Civil Rights Act of 1991. 
A)  National Labor Relations Act. 
B)  Fair Labor Standards Act. 
C)  Labor-Management Relations Act. 
D)  Occupational Safety and Health Act. 
E)  Civil Rights Act of 1991. B

Question 3

Title VII of the 1964 Civil Rights Act did NOT prohibit discrimination on the basis of ____. A later act prohibited it.

Accepted Answer

A)  age 
B)  race 
C)  gender 
D)  color 
E)  national origin 
A)  age 
B)  race 
C)  gender 
D)  color 
E)  national origin A

Question 4

An employment test is judged to have a(n) ____ on minority applicants if the pass rate for the minority group is less than about 80 percent of the pass rate for the majority group members.

Accepted Answer

A)  adverse impact 
B)  negative action 
C)  negative disconfirmation 
D)  contradictory result 
E)  affirmative action 
A)  adverse impact 
B)  negative action 
C)  negative disconfirmation 
D)  contradictory result 
E)  affirmative action

Question 5

Describe how unions are formed.

Accepted Answer

Unions are formed when a group of worker

Question 6

An advantage of ____ is that they reach a wide audience and this allows minorities equal opportunity.

Accepted Answer

A)  private employment agencies 
B)  executive search firms 
C)  newspaper ads 
D)  campus interviews 
E)  gate hires 
A)  private employment agencies 
B)  executive search firms 
C)  newspaper ads 
D)  campus interviews 
E)  gate hires

Question 7

San Antonio employees in a multitude of occupations are fearful of losing their jobs due to the recent spate of corporate merger, acquisition, and consolidation activity in the region. Employees also are concerned that they are not being paid as highly as their counterparts in other cities. They are interested in joining a union to protect themselves. The next step is to

Accepted Answer

A)  hire a binding arbitrator to settle grievances. 
B)  hold certification elections. 
C)  hold a decertification election. 
D)  engage in collective bargaining. 
E)  collect employee signatures on authorization cards. 
A)  hire a binding arbitrator to settle grievances. 
B)  hold certification elections. 
C)  hold a decertification election. 
D)  engage in collective bargaining. 
E)  collect employee signatures on authorization cards.

Question 8

____________________ tests were once popular, but the use of them is now declining.

Accepted Answer

The answer of ____________________ tests were once popular, but the...

Question 9

Allison and William both started working at the newspaper on the same day. Allison is single. William is married with six children. Allison's benefit package includes extra vacation time and stock options. William takes the minimum vacation time. His benefit package includes dental and medical coverage as well as tuition reimbursements. The newspaper for which Allison and William work obviously offers its employees a(n)

Accepted Answer

A)  open pay system. 
B)  performance appraisal system. 
C)  all-salary compensation system. 
D)  control system. 
E)  cafeteria benefits plan. 
A)  open pay system. 
B)  performance appraisal system. 
C)  all-salary compensation system. 
D)  control system. 
E)  cafeteria benefits plan.

Question 10

Although employment-at-will has legal implications, its emergence as an issue is socially and politically driven.

Accepted Answer

A) True 
 B)False

Question 11

When staff and line managers together determine what aspects of a job they want to reward and how much those factors are worth, they are in the process of making a(n) ____ decision.

Accepted Answer

A)  wage-level 
B)  wage-structure 
C)  individual wage 
D)  benefit level 
E)  perquisite 
A)  wage-level 
B)  wage-structure 
C)  individual wage 
D)  benefit level 
E)  perquisite

Question 12

GM and the United Auto Workers announced a tentative labor contract that gives workers $5,000 signing bonuses, a $3 an hour raise for entry-level workers, a buyout of highly paid skilled workers, and denies a cost-of-living adjustment. This was the conclusion of

Accepted Answer

A)  labor relations. 
B)  grievance procedure. 
C)  collective bargaining. 
D)  certification. 
E)  arbitration. 
A)  labor relations. 
B)  grievance procedure. 
C)  collective bargaining. 
D)  certification. 
E)  arbitration.

Question 13

Which of the following is a selection technique?

Accepted Answer

A)  Tests 
B)  Interviews 
C)  Assessment centers 
D)  Application blanks 
E)  All of these choices 
A)  Tests 
B)  Interviews 
C)  Assessment centers 
D)  Application blanks 
E)  All of these choices

Question 14

____________________ is allowing the assessment of an employee on one dimension to "spread" to ratings of that employee on other dimensions.

Accepted Answer

The answer of ____________________ is allowing the assessment of an...

Question 15

Match between columns
                        Premises: The SEIU represents almost 2 million public service workers, nurses, hospital staff, nursing home care providers, building services and security guards in North America.
In Michigan, families caring for disabled relatives receive Medicare and Medicaid payments.
The Michigan Court of Appeals ruled the SEIU Healthcare Michigan, does not have to pay back more than $34 million in dues collected from over 40,000 home healthcare workers.
The Service Employees International Union, SEIU, automatically received dues that were deducted from the Medicare and Medicaid checks before reaching the families, because the family members were classified as public employees.
SEIU will now have to design appeals to workers to pay dues instead of automatically collecting dues.
In Michigan, union membership of home healthcare workers dropped by 80% after declassifying them as public employees, thereby no longer requiring them to be in a union and pay dues.
The Supreme Court decision in Harris et al vs. Quinn allows home healthcare workers to opt out of paying union fees even if the union bargains on their behalf.
Approximately 40,000 other Michigan workers will not be able to get their dues money back because the case was dismissed.
The SEIU represents about 2 million workers across the U.S.
The Michigan Court of Appeals ruling was in favor of SEIU Healthcare Michigan's motion to have the case dismissed because the union had paid back dues to the two plaintiffs who had filed suit demanding repayment of the dues they were forced to pay.

Accepted Answer

The Answer of Benefits both SEIU and workers and Benefits is...

Question 16

List four techniques that managers can use to make the most effective use of contingent and temporary workers.

Accepted Answer

The answer of List four techniques that managers can use...

Question 17

One advantage of internal recruiting is its ripple effect because more people get promoted.

Accepted Answer

A) True 
 B)False

Question 18

If you are required by the courts or other directives to have an affirmative action plan, which of the following actions must you take?

Accepted Answer

A)  Abide by the requirements of passive nondiscrimination in all hiring practices 
B)  Actively recruit minorities so your labor force will eventually be the same as the relevant labor market 
C)  Discharge current employees and hire minorities to create the required balance in your workforce 
D)  Just ensure that everyone who applies for a job is given equal opportunity to be hired 
E)  Discharge any employee who does not join the union within the prescribed time period 
A)  Abide by the requirements of passive nondiscrimination in all hiring practices 
B)  Actively recruit minorities so your labor force will eventually be the same as the relevant labor market 
C)  Discharge current employees and hire minorities to create the required balance in your workforce 
D)  Just ensure that everyone who applies for a job is given equal opportunity to be hired 
E)  Discharge any employee who does not join the union within the prescribed time period

Question 19

An employee represented by the Teamsters Union feels that she has been unfairly disciplined based on the labor agreement her union has with her employer. Explain the steps she can take to get this situation resolved. If the union and management fail to resolve the issue, describe the procedure to be followed.

Accepted Answer

The employee can start by discussing the

Question 20

Once the firm has developed a pool of applicants, the next step is

Accepted Answer

A)  tests. 
B)  selection. 
C)  revision of the skills inventory. 
D)  interviews. 
E)  validation. 
A)  tests. 
B)  selection. 
C)  revision of the skills inventory. 
D)  interviews. 
E)  validation.

Which of the following federal laws does NOT have a direct impact on human resource management?

A law proposed in Maine planned to deny the minimum wage to welfare recipients in jobs that they take as part of their work requirements. This proposal was in defiance of the

Title VII of the 1964 Civil Rights Act did NOT prohibit discrimination on the basis of ____. A later act prohibited it.

An employment test is judged to have a(n) ____ on minority applicants if the pass rate for the minority group is less than about 80 percent of the pass rate for the majority group members.

Describe how unions are formed.

An advantage of ____ is that they reach a wide audience and this allows minorities equal opportunity.

____________________ tests were once popular, but the use of them is now declining.

Although employment-at-will has legal implications, its emergence as an issue is socially and politically driven.

When staff and line managers together determine what aspects of a job they want to reward and how much those factors are worth, they are in the process of making a(n) ____ decision.

GM and the United Auto Workers announced a tentative labor contract that gives workers $5,000 signing bonuses, a $3 an hour raise for entry-level workers, a buyout of highly paid skilled workers, and denies a cost-of-living adjustment. This was the conclusion of

Which of the following is a selection technique?

____________________ is allowing the assessment of an employee on one dimension to "spread" to ratings of that employee on other dimensions.

List four techniques that managers can use to make the most effective use of contingent and temporary workers.

One advantage of internal recruiting is its ripple effect because more people get promoted.

If you are required by the courts or other directives to have an affirmative action plan, which of the following actions must you take?

Once the firm has developed a pool of applicants, the next step is

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 13: Managing Human Resources

Which of the following federal laws does NOT have a direct impact on human resource management?

A law proposed in Maine planned to deny the minimum wage to welfare recipients in jobs that they take as part of their work requirements. This proposal was in defiance of the

Title VII of the 1964 Civil Rights Act did NOT prohibit discrimination on the basis of ____. A later act prohibited it.

An employment test is judged to have a(n) ____ on minority applicants if the pass rate for the minority group is less than about 80 percent of the pass rate for the majority group members.

Describe how unions are formed.

An advantage of ____ is that they reach a wide audience and this allows minorities equal opportunity.

____________________ tests were once popular, but the use of them is now declining.

Although employment-at-will has legal implications, its emergence as an issue is socially and politically driven.

When staff and line managers together determine what aspects of a job they want to reward and how much those factors are worth, they are in the process of making a(n) ____ decision.

GM and the United Auto Workers announced a tentative labor contract that gives workers $5,000 signing bonuses, a $3 an hour raise for entry-level workers, a buyout of highly paid skilled workers, and denies a cost-of-living adjustment. This was the conclusion of

Which of the following is a selection technique?

____________________ is allowing the assessment of an employee on one dimension to "spread" to ratings of that employee on other dimensions.

List four techniques that managers can use to make the most effective use of contingent and temporary workers.

One advantage of internal recruiting is its ripple effect because more people get promoted.

If you are required by the courts or other directives to have an affirmative action plan, which of the following actions must you take?

Once the firm has developed a pool of applicants, the next step is

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters