Question 1

____ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.

Accepted Answer

A)  Objective reality 
B)  Perceived reality 
C)  Stereotyping 
D)  Selective perception 
E)  Self-relevant observation 
A)  Objective reality 
B)  Perceived reality 
C)  Stereotyping 
D)  Selective perception 
E)  Self-relevant observation D

Question 2

Kristen worked in a fast-food restaurant to pay for her college tuition. Kristen vowed never to eat fast food again. But years later her small children love nothing better than a fast-food kid's meal. Kristen's acceptance of the kid's menu choice creates

Accepted Answer

A)  a setback. 
B)  cognitive dissonance. 
C)  affective dissonance. 
D)  intentional dissonance. 
E)  behavioral dissonance. 
A)  a setback. 
B)  cognitive dissonance. 
C)  affective dissonance. 
D)  intentional dissonance. 
E)  behavioral dissonance. B

Question 3

Certain religions believe in predestination. According to this belief, God has foreordained all things, especially the salvation of individual souls. This belief is indicative of a belief in an internal locus of control.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following statements about Type A personalities is FALSE?

Accepted Answer

A)  They are extremely competitive. 
B)  They are less likely to experience conflict with other people. 
C)  They are more likely to experience stress. 
D)  They are very work-oriented. 
E)  They have a lot of drive and want to accomplish as much as possible as quickly as possible. 
A)  They are extremely competitive. 
B)  They are less likely to experience conflict with other people. 
C)  They are more likely to experience stress. 
D)  They are very work-oriented. 
E)  They have a lot of drive and want to accomplish as much as possible as quickly as possible.

Question 5

A satisfied employee tends to be absent ____________________  and make ____________________  contributions.

Accepted Answer

The answer of A satisfied employee tends to be absent...

Question 6

Warren is diligent, slow, and thorough. These are examples of his

Accepted Answer

A)  competencies. 
B)  psychological contracts. 
C)  contributions. 
D)  tangibles. 
E)  inducements. 
A)  competencies. 
B)  psychological contracts. 
C)  contributions. 
D)  tangibles. 
E)  inducements.

Question 7

Betty feels stressed. Her boss expects her to run a big event and on the same night her daughter is in the finals for the state spelling bee. Betty feels ____________________.

Accepted Answer

The answer of Betty feels stressed. Her boss expects her...

Question 8

In the workplace, stress is always disruptive.

Accepted Answer

A) True 
 B)False

Question 9

Are you a Type A or Type B personality? Do you want to stay that way? Why?

Accepted Answer

I would consider myself more of a Type A

Question 10

____________________ refers to a person's ability to get along with others.

Accepted Answer

The answer of ____________________ refers to a person's ability to...

Question 11

____________________ are important because they are the mechanism through which most people express their feelings.

Accepted Answer

The answer of ____________________ are important because they are the...

Question 12

Dan does acceptable work in terms of quantity and quality, but he refuses to help coworkers. He is considered a good organizational citizen.

Accepted Answer

A) True 
 B)False

Question 13

Paula works as a safety engineer for a large petroleum-processing company. She is always willing to look at possible dangerous situations, talk to employee groups about developing safety habits, and monitor the organization to make sure it complies with OSHA standards. She never complains if she needs to work overtime on holidays or weekends. Paula is

Accepted Answer

A)  experiencing cognitive dissonance. 
B)  a good organizational citizen. 
C)  experiencing burnout. 
D)  a Type B personality. 
E)  a person with an external locus of control. 
A)  experiencing cognitive dissonance. 
B)  a good organizational citizen. 
C)  experiencing burnout. 
D)  a Type B personality. 
E)  a person with an external locus of control.

Question 14

If you are a reporter for a newspaper, you are expected to write, edit, and proofread stories by the paper's deadline. These expectations are referred to as

Accepted Answer

A)  workplace behaviors. 
B)  performance behaviors. 
C)  withdrawal behaviors. 
D)  job attributes. 
E)  organizational citizenship. 
A)  workplace behaviors. 
B)  performance behaviors. 
C)  withdrawal behaviors. 
D)  job attributes. 
E)  organizational citizenship.

Question 15

Personal factors such as an individual's needs and aspirations, as well as organizational factors such as relationships with coworkers and supervisors, working conditions, work policies, and compensation, all help determine an individual's level of

Accepted Answer

A)  intrinsic self-relevance. 
B)  authoritarianism. 
C)  attribution. 
D)  job satisfaction. 
E)  behavior. 
A)  intrinsic self-relevance. 
B)  authoritarianism. 
C)  attribution. 
D)  job satisfaction. 
E)  behavior.

Question 16

Pay, job security, benefits, career opportunities and status are some ____________________ organizations make to an individual.

Accepted Answer

The answer of Pay, job security, benefits, career opportunities and...

Question 17

Discuss the relationship between stress and performance.

Accepted Answer

The relationship between stress and perf

Question 18

Marcy's work is above average in quality and quantity of production; however, she refuses to work overtime or help newcomers. This is an example of

Accepted Answer

A)  cognitive dissonance. 
B)  poor organizational citizenship. 
C)  burnout. 
D)  a Type B personality. 
E)  a person with an external locus of control. 
A)  cognitive dissonance. 
B)  poor organizational citizenship. 
C)  burnout. 
D)  a Type B personality. 
E)  a person with an external locus of control.

Question 19

Discuss organizational stressors.

Accepted Answer

Organizational stressors are factors wit

Question 20

How do workplace behaviors directly or indirectly impact organizational effectiveness?

Accepted Answer

Workplace behaviors directly and indirec

____ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.

Kristen worked in a fast-food restaurant to pay for her college tuition. Kristen vowed never to eat fast food again. But years later her small children love nothing better than a fast-food kid's meal. Kristen's acceptance of the kid's menu choice creates

Certain religions believe in predestination. According to this belief, God has foreordained all things, especially the salvation of individual souls. This belief is indicative of a belief in an internal locus of control.

Which of the following statements about Type A personalities is FALSE?

A satisfied employee tends to be absent and make contributions.

Warren is diligent, slow, and thorough. These are examples of his

Betty feels stressed. Her boss expects her to run a big event and on the same night her daughter is in the finals for the state spelling bee. Betty feels ____________________.

In the workplace, stress is always disruptive.

Are you a Type A or Type B personality? Do you want to stay that way? Why?

____________________ refers to a person's ability to get along with others.

____________________ are important because they are the mechanism through which most people express their feelings.

Dan does acceptable work in terms of quantity and quality, but he refuses to help coworkers. He is considered a good organizational citizen.

If you are a reporter for a newspaper, you are expected to write, edit, and proofread stories by the paper's deadline. These expectations are referred to as

Personal factors such as an individual's needs and aspirations, as well as organizational factors such as relationships with coworkers and supervisors, working conditions, work policies, and compensation, all help determine an individual's level of

Pay, job security, benefits, career opportunities and status are some ____________________ organizations make to an individual.

Discuss the relationship between stress and performance.

Marcy's work is above average in quality and quantity of production; however, she refuses to work overtime or help newcomers. This is an example of

Discuss organizational stressors.

How do workplace behaviors directly or indirectly impact organizational effectiveness?

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 14: Basic Elements of Individual and Interpersonal Behavior

____ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.

Kristen worked in a fast-food restaurant to pay for her college tuition. Kristen vowed never to eat fast food again. But years later her small children love nothing better than a fast-food kid's meal. Kristen's acceptance of the kid's menu choice creates

Certain religions believe in predestination. According to this belief, God has foreordained all things, especially the salvation of individual souls. This belief is indicative of a belief in an internal locus of control.

Which of the following statements about Type A personalities is FALSE?

A satisfied employee tends to be absent ____________________ and make ____________________ contributions.

Warren is diligent, slow, and thorough. These are examples of his

Betty feels stressed. Her boss expects her to run a big event and on the same night her daughter is in the finals for the state spelling bee. Betty feels ____________________.

In the workplace, stress is always disruptive.

Are you a Type A or Type B personality? Do you want to stay that way? Why?

____________________ refers to a person's ability to get along with others.

____________________ are important because they are the mechanism through which most people express their feelings.

Dan does acceptable work in terms of quantity and quality, but he refuses to help coworkers. He is considered a good organizational citizen.

If you are a reporter for a newspaper, you are expected to write, edit, and proofread stories by the paper's deadline. These expectations are referred to as

Personal factors such as an individual's needs and aspirations, as well as organizational factors such as relationships with coworkers and supervisors, working conditions, work policies, and compensation, all help determine an individual's level of

Pay, job security, benefits, career opportunities and status are some ____________________ organizations make to an individual.

Discuss the relationship between stress and performance.

Marcy's work is above average in quality and quantity of production; however, she refuses to work overtime or help newcomers. This is an example of

Discuss organizational stressors.

How do workplace behaviors directly or indirectly impact organizational effectiveness?

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

A satisfied employee tends to be absent and make contributions.