Question 1

Google Gmail is an example of a Web-based e-mail service.

Accepted Answer

A) True 
 B)False  True

Question 2

When you send someone an e-mail message, it is broken down into small chunks called ____________________.

Accepted Answer

packets

Question 3

Match between columns
                        Premises: Allow real-time communication in which you exchange messages by typing text, which is displayed on the other person's monitor.

Accepted Answer

The Answer of VoIP and Online conferencing and Chat rooms is...

Question 4

Protocols ensure that information created by one system can be interpreted and read by another.

Accepted Answer

A) True 
 B)False

Question 5

When you click the Reply or Reply All button, a Message window is displayed.

Accepted Answer

A) True 
 B)False

Question 6

Jeremy is preparing a presentation on e-mail basics to present to his computer club. Jeremy knows that an e-mail address consists of all of the following, EXCEPT: ____.

Accepted Answer

A)  file name 
B)  @ 
C)  user name 
D)  domain name 
A)  file name 
B)  @ 
C)  user name 
D)  domain name

Question 7

E-mail, text message, and instant messaging programs are all examples of ____.

Accepted Answer

A)  user agents 
B)  senders 
C)  receivers 
D)  channels 
A)  user agents 
B)  senders 
C)  receivers 
D)  channels

Question 8

Match between columns
                        Premises: Converts your voice to a digital signal that travels over the Internet.

Accepted Answer

The Answer of VoIP and Blogs and Chat rooms and is...

Question 9

Archiving is the process of backing up your e-mail messages.

Accepted Answer

A) True 
 B)False

Question 10

What is electronic communication? What types of transmissions does it enable? What is ARPANET? Describe the roles of the following components in electronic communication: 
*Software 
*Sender 
*Receiver 
*Channel 
*Communication 
*Protocols

Accepted Answer

Electronic communication is the technolo

Question 11

A(n) ____________________ is media that carries or transports an electronic message.

Accepted Answer

The answer of A(n) ____________________ is media that carries or...

Question 12

Which of the following is NOT true about sending an e-mail message?

Accepted Answer

A)  When you reply to a message, the original message is included with the message. 
B)  Cc is an option to send someone a message without the other recipients knowing. 
C)  Forwarding a message helps cut down on the time you spend creating message from scratch. 
D)  When you reply to an e-mail message, the recipient normally sees RE: preceding the text in the subject line.. 
A)  When you reply to a message, the original message is included with the message. 
B)  Cc is an option to send someone a message without the other recipients knowing. 
C)  Forwarding a message helps cut down on the time you spend creating message from scratch. 
D)  When you reply to an e-mail message, the recipient normally sees RE: preceding the text in the subject line..

Question 13

Which of the following is NOT true about Outlook?

Accepted Answer

A)  Using the Inbox, you can organize your mail by creating folders. 
B)  The default opening window in Outlook is the Inbox. 
C)  When a message first arrives in the Inbox it is in bold type. 
D)  When you select a folder in the Navigation pane, its contents appear in the message list. 
A)  Using the Inbox, you can organize your mail by creating folders. 
B)  The default opening window in Outlook is the Inbox. 
C)  When a message first arrives in the Inbox it is in bold type. 
D)  When you select a folder in the Navigation pane, its contents appear in the message list.

Question 14

Molly is using Outlook to manage her e-mail messages. Molly receives an e-mail with a(n) ____ icon. She knows this means the message has an attachment.

Accepted Answer

A)  sealed envelope 
B)  exclamation point 
C)  paper clip 
D)  piece of paper 
A)  sealed envelope 
B)  exclamation point 
C)  paper clip 
D)  piece of paper

Question 15

An attachment consists of text or pictures that you create so Outlook can add it to the end of any outgoing messages.

Accepted Answer

A) True 
 B)False

Question 16

Using VoIP, your voice is converted into a digital signal that travels over the Internet.

Accepted Answer

A) True 
 B)False

Question 17

You can use ____ to send and receive messages using an Internet service provider.

Accepted Answer

A)  instant messaging 
B)  e-mail 
C)  VoIP 
D)  online conferencing 
A)  instant messaging 
B)  e-mail 
C)  VoIP 
D)  online conferencing

Question 18

Match between columns
                        Premises: Communicate with other participants by using computer networks to transmit audio and video data.

Accepted Answer

The Answer of Online conferencing and VoIP and Social networking is...

Question 19

You can use ____ to make phone calls with an Internet connection.

Accepted Answer

A)  instant messaging 
B)  e-mail 
C)  VoIP 
D)  online conferencing 
A)  instant messaging 
B)  e-mail 
C)  VoIP 
D)  online conferencing

Question 20

Protocols are rules that govern the transfer of data.

Accepted Answer

A) True 
 B)False

Exam 26: Communication Services

Google Gmail is an example of a Web-based e-mail service.

When you send someone an e-mail message, it is broken down into small chunks called ____________________.

Protocols ensure that information created by one system can be interpreted and read by another.

When you click the Reply or Reply All button, a Message window is displayed.

Jeremy is preparing a presentation on e-mail basics to present to his computer club. Jeremy knows that an e-mail address consists of all of the following, EXCEPT: ____.

E-mail, text message, and instant messaging programs are all examples of ____.

Archiving is the process of backing up your e-mail messages.

What is electronic communication? What types of transmissions does it enable? What is ARPANET? Describe the roles of the following components in electronic communication: *Software *Sender *Receiver *Channel *Communication *Protocols

A(n) ____________________ is media that carries or transports an electronic message.

Which of the following is NOT true about sending an e-mail message?

Which of the following is NOT true about Outlook?

Molly is using Outlook to manage her e-mail messages. Molly receives an e-mail with a(n) ____ icon. She knows this means the message has an attachment.

An attachment consists of text or pictures that you create so Outlook can add it to the end of any outgoing messages.

Using VoIP, your voice is converted into a digital signal that travels over the Internet.

You can use ____ to send and receive messages using an Internet service provider.

You can use ____ to make phone calls with an Internet connection.

Protocols are rules that govern the transfer of data.

Computers and Computer Systems

Input, Output and Processing

Computer Protection

Computer Maintenance

Computer-Related Issues

Software and Hardware Interaction

Software Fundamentals

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Windows Management

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Exploring Microsoft Office 2010

Getting Started With Word Essentials

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Filters

What is electronic communication? What types of transmissions does it enable? What is ARPANET? Describe the roles of the following components in electronic communication: Software Sender Receiver Channel Communication Protocols