Exam 16: Measuring Performance: Assessment and Evaluation
Exam 1: Management, Supervision and Leadership51 Questions
Exam 2: The Organization and Structure of American Policing55 Questions
Exam 3: The Police Mission: Getting the Job Done55 Questions
Exam 4: Communication: a Critical Management Skill69 Questions
Exam 5: Decision Making and Problem Solving75 Questions
Exam 6: Time Management: Minute by Minute78 Questions
Exam 7: Training and Beyond81 Questions
Exam 8: Promoting Growth and Development63 Questions
Exam 9: Motivation and Morale78 Questions
Exam 10: Discipline and Problem Behaviors70 Questions
Exam 11: Complaints, Grievances and Conflict67 Questions
Exam 12: Stress and Related Hazards of the Job79 Questions
Exam 13: Deploying Law Enforcement Resources and Improving Productivity80 Questions
Exam 14: Budgeting and Managing Costs Creatively70 Questions
Exam 15: Hiring Personnel and Dealing With Unions84 Questions
Exam 16: Measuring Performance: Assessment and Evaluation71 Questions
Exam 17: Challenges in Managing for the Future73 Questions
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What problems may occur in evaluations, and how might such problems be avoided?
(Essay)
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(38)
Match each statement to the item listed below
Premises:
focus on making statistically educated guesses from a sample of data
Responses:
horn effect
inferential statistics
accreditation
Correct Answer:
Premises:
Responses:
(Matching)
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__________ make it easier for employees to meet requirements and for managers to determine whether they have been met.
(Short Answer)
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The tone throughout a performance appraisal interview should be positive.
(True/False)
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Accreditation is highly incompatible with community policing efforts.
(True/False)
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Adding up together individual performance ratings is the best way to evaluate a team project.
(True/False)
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To meet legal requirements, performance appraisal criteria must be __________.
(Multiple Choice)
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How effective are we, what, if anything, should we change, and what challenges will we face in the future , are questions asked __________.
(Multiple Choice)
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Any rating of "not satisfactory" or "exceeds standards" on a performance evaluation should __________.
(Multiple Choice)
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The National Institute of Justice's "Research Partnerships in Policing" pairs __________.
(Multiple Choice)
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Responding quickly to calls for service indicates that a police agency is efficient.
(True/False)
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(43)
Match each statement to the item listed below
Premises:
when a highly positive attribute in one area causes all other characteristics to be rated positively
Responses:
horn effect
evaluate
halo effect
Correct Answer:
Premises:
Responses:
(Matching)
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Behaviorally anchored rating scales (BARS) require __________.
(Multiple Choice)
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Low crime rates do not necessarily mean a police agency is efficient and effective.
(True/False)
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Match each statement to the item listed below
Premises:
when a highly negative attribute in one area causes other attributes to be rated negatively as well
Responses:
halo effect
inferential statistics
accreditation
Correct Answer:
Premises:
Responses:
(Matching)
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