Question 1

Which of the following is not a step in the contracting process?

Accepted Answer

A)  determining what each party wants from the OD process 
B)  estimating the time and resources that will be devoted to the OD process 
C)  determining the change project 
D)  determining the ground rules for working together 
A)  determining what each party wants from the OD process 
B)  estimating the time and resources that will be devoted to the OD process 
C)  determining the change project 
D)  determining the ground rules for working together C

Question 2

The burden of responsibility for selecting an OD consultant lies entirely with

Accepted Answer

A)  the client organization 
B)  the consultant 
C)  both the client organization and the consultant 
D)  the manager of the client organization 
A)  the client organization 
B)  the consultant 
C)  both the client organization and the consultant 
D)  the manager of the client organization C

Question 3

As OD practitioners enter into contracts, it is important to consider the emotional and psychological issues of the client.

Accepted Answer

A) True 
 B)False  True

Question 4

Describe how an organization might select and OD practitioner, noting what criteria are important to evaluate.

Accepted Answer

Selecting an OD practitioner for an orga

Question 5

The goal of the contracting process is

Accepted Answer

A)  to help the organization change 
B)  to make a good decision about how to proceed with the OD process 
C)  create a positive situation for the OD practitioner 
D)  makes the organization dependent on the OD practitioner 
E)  ensure that the client organization wants to change 
A)  to help the organization change 
B)  to make a good decision about how to proceed with the OD process 
C)  create a positive situation for the OD practitioner 
D)  makes the organization dependent on the OD practitioner 
E)  ensure that the client organization wants to change

Question 6

The process of entering a client system consists of

Accepted Answer

A)  clarifying the issue, determining the relevant client, and selecting a practitioner 
B)  agreeing the client has a problem and determining the appropriate action plan 
C)  walking around and getting a sense of the culture 
D)  clarifying the issue, mapping political processes, negotiating with the client 
E)  verifying the presenting problem and determining the client. 
A)  clarifying the issue, determining the relevant client, and selecting a practitioner 
B)  agreeing the client has a problem and determining the appropriate action plan 
C)  walking around and getting a sense of the culture 
D)  clarifying the issue, mapping political processes, negotiating with the client 
E)  verifying the presenting problem and determining the client.

Question 7

Contracting is typically a very formal, written process when internal OD practitioners are involved.

Accepted Answer

A) True 
 B)False

Question 8

Describe the process of entering an organizational system from an internal OD practitioner's perspective.

Accepted Answer

Entering an organizational system as an

Question 9

How would you explain the contracting process to someone who had never heard of OD? Why is this important?

Accepted Answer

The contracting process in organizationa

Question 10

Failure to identify the relevant client can lead to a lack of support for the OD effort.

Accepted Answer

A) True 
 B)False

Question 11

Which answer below best describes the "relevant" client?

Accepted Answer

A)  everyone in the organization 
B)  individuals who are included in a survey 
C)  everyone who contributes to the problem 
D)  generally those who can directly impact change issues 
E)  none of the above. 
A)  everyone in the organization 
B)  individuals who are included in a survey 
C)  everyone who contributes to the problem 
D)  generally those who can directly impact change issues 
E)  none of the above.

Question 12

The presenting problem is

Accepted Answer

A)  always the most important problem facing the organization 
B)  never the "real" problem 
C)  usually very specific 
D)  often a symptom of an underlying problem 
E)  all of the above 
A)  always the most important problem facing the organization 
B)  never the "real" problem 
C)  usually very specific 
D)  often a symptom of an underlying problem 
E)  all of the above

Which of the following is not a step in the contracting process?

The burden of responsibility for selecting an OD consultant lies entirely with

As OD practitioners enter into contracts, it is important to consider the emotional and psychological issues of the client.

Describe how an organization might select and OD practitioner, noting what criteria are important to evaluate.

The goal of the contracting process is

The process of entering a client system consists of

Contracting is typically a very formal, written process when internal OD practitioners are involved.

Describe the process of entering an organizational system from an internal OD practitioner's perspective.

How would you explain the contracting process to someone who had never heard of OD? Why is this important?

Failure to identify the relevant client can lead to a lack of support for the OD effort.

Which answer below best describes the "relevant" client?

The presenting problem is

General Introduction to Organization Development

The Nature of Planned Change

The Organization Development Practitioner

Diagnosing Organizations

Multiple Choice Questions

Collecting and Analyzing Diagnostic Information

Feeding Back Diagnostic Information

Designing Interventions

Leading and Managing Change

Evaluating and Institutionalizing Organizational Development Interventions

Interpersonal and Group Process Approaches

Organization Process Approaches

Restructuring Organizations

Employee Involvement

Multiple Choice Questions

Performance Management

Developing Talent

Managing Workforce Diversity and Wellness

Transformational Change

Continuous Change

Transorganizational Change

Organization Development in Global Settings

Organization in Nonindustrial Settings: Health Care, School Systems, the Public Sector, and Family-Owned Businesses

Future Directions in Organization Development

Filters

Exam 4: Entering and Contracting

Which of the following is not a step in the contracting process?

The burden of responsibility for selecting an OD consultant lies entirely with

As OD practitioners enter into contracts, it is important to consider the emotional and psychological issues of the client.

Describe how an organization might select and OD practitioner, noting what criteria are important to evaluate.

The goal of the contracting process is

The process of entering a client system consists of

Contracting is typically a very formal, written process when internal OD practitioners are involved.

Describe the process of entering an organizational system from an internal OD practitioner's perspective.

How would you explain the contracting process to someone who had never heard of OD? Why is this important?

Failure to identify the relevant client can lead to a lack of support for the OD effort.

Which answer below best describes the "relevant" client?

The presenting problem is

General Introduction to Organization Development

The Nature of Planned Change

The Organization Development Practitioner

Diagnosing Organizations

Multiple Choice Questions

Collecting and Analyzing Diagnostic Information

Feeding Back Diagnostic Information

Designing Interventions

Leading and Managing Change

Evaluating and Institutionalizing Organizational Development Interventions

Interpersonal and Group Process Approaches

Organization Process Approaches

Restructuring Organizations

Employee Involvement

Multiple Choice Questions

Performance Management

Developing Talent

Managing Workforce Diversity and Wellness

Transformational Change

Continuous Change

Transorganizational Change

Organization Development in Global Settings

Organization in Nonindustrial Settings: Health Care, School Systems, the Public Sector, and Family-Owned Businesses

Future Directions in Organization Development

Filters