Question 1

Studies indicate that the frequency of rewards is of no consequence to satisfaction.

Accepted Answer

A) True 
 B)False  False

Question 2

Reward inequities can be a major source of job dissatisfaction.

Accepted Answer

A) True 
 B)False  True

Question 3

Most decisions about promotions in organizations are made in a top-down, open manner.

Accepted Answer

A) True 
 B)False  False

Question 4

When rewarding employees for the skills they possess, skill-based pay systems are highly effective.

Accepted Answer

A) True 
 B)False

Question 5

Contrast the effects of various reward systems. Which are most effective?

Accepted Answer

Various reward systems can have differen

Question 6

What can be done to improve performance appraisal systems?

Accepted Answer

Improving performance appraisal systems

Question 7

Which is true of group and organization-wide pay plans?

Accepted Answer

A)  they are never used 
B)  they discourage cooperation among workers 
C)  they encourage cooperation among workers 
D)  none of the above 
A)  they are never used 
B)  they discourage cooperation among workers 
C)  they encourage cooperation among workers 
D)  none of the above

Question 8

Timeliness is a criteria for effective reward systems but not for performance appraisal designs.

Accepted Answer

A) True 
 B)False

Question 9

A major drawback of skill-based pay schemes is

Accepted Answer

A)  bottom-out 
B)  bottom-up 
C)  top-out 
D)  top-down 
E)  down and out 
A)  bottom-out 
B)  bottom-up 
C)  top-out 
D)  top-down 
E)  down and out

Question 10

Which of the following criteria suggests that rewards should be allocated based on the level of goal achievement?

Accepted Answer

A)  timeliness 
B)  performance contingency 
C)  equitable 
D)  focus on critical control points 
A)  timeliness 
B)  performance contingency 
C)  equitable 
D)  focus on critical control points

Question 11

Organizations generally do a good job of appraising employees.

Accepted Answer

A) True 
 B)False

Question 12

Participative goal setting works because it

Accepted Answer

A)  affects what people think about 
B)  energizes and motivates behavior 
C)  leads to commitment 
D)  all of the above 
E)  A and B 
A)  affects what people think about 
B)  energizes and motivates behavior 
C)  leads to commitment 
D)  all of the above 
E)  A and B

Question 13

Discuss the performance management model. How does performance management relate to employee involvement and work design?

Accepted Answer

Performance management is a systematic p

Question 14

Which of the following ratio measures is the Scanlon Plan gain-sharing bonus plan based?

Accepted Answer

A)  employee turnover compared with production costs 
B)  payroll expenses compared to sales volume 
C)  production expenses compared to net profit 
D)  all the above 
E)  none of the above 
A)  employee turnover compared with production costs 
B)  payroll expenses compared to sales volume 
C)  production expenses compared to net profit 
D)  all the above 
E)  none of the above

Question 15

Which of the following is not part of the performance management model?

Accepted Answer

A)  goal setting 
B)  reward systems 
C)  organization structure 
D)  performance appraisal 
E)  workplace technology 
A)  goal setting 
B)  reward systems 
C)  organization structure 
D)  performance appraisal 
E)  workplace technology

Question 16

Goal setting interventions involve managers and employees in jointly setting subordinate's goals, monitoring them, and providing counseling and support where necessary.

Accepted Answer

A) True 
 B)False

Question 17

Management by objectives is characterized by systematic and periodic _____________.

Accepted Answer

A)  top management meetings to plan work, review progress and solve problems 
B)  subordinate meetings to plan work, review progress and solve problems 
C)  measurements of progress toward goals 
D)  joint meetings of management and subordinates to plan work, review progress, and solve problems 
A)  top management meetings to plan work, review progress and solve problems 
B)  subordinate meetings to plan work, review progress and solve problems 
C)  measurements of progress toward goals 
D)  joint meetings of management and subordinates to plan work, review progress, and solve problems

Question 18

Reward systems have little if any impact on employee absenteeism and tardiness.

Accepted Answer

A) True 
 B)False

Question 19

What is the rationale for goal setting? Do you agree or disagree and why?

Accepted Answer

The rationale for goal setting is to pro

Question 20

A frequent problem associated with "all salary" work forces is

Accepted Answer

A)  people staying home too often 
B)  people coming in early often 
C)  cash flow issues 
D)  A and B 
E)  B and C 
A)  people staying home too often 
B)  people coming in early often 
C)  cash flow issues 
D)  A and B 
E)  B and C

Exam 17: Performance Management

Studies indicate that the frequency of rewards is of no consequence to satisfaction.

Reward inequities can be a major source of job dissatisfaction.

Most decisions about promotions in organizations are made in a top-down, open manner.

When rewarding employees for the skills they possess, skill-based pay systems are highly effective.

Contrast the effects of various reward systems. Which are most effective?

What can be done to improve performance appraisal systems?

Which is true of group and organization-wide pay plans?

Timeliness is a criteria for effective reward systems but not for performance appraisal designs.

A major drawback of skill-based pay schemes is

Which of the following criteria suggests that rewards should be allocated based on the level of goal achievement?

Organizations generally do a good job of appraising employees.

Participative goal setting works because it

Discuss the performance management model. How does performance management relate to employee involvement and work design?

Which of the following ratio measures is the Scanlon Plan gain-sharing bonus plan based?

Which of the following is not part of the performance management model?

Goal setting interventions involve managers and employees in jointly setting subordinate's goals, monitoring them, and providing counseling and support where necessary.

Management by objectives is characterized by systematic and periodic _____________.

Reward systems have little if any impact on employee absenteeism and tardiness.

What is the rationale for goal setting? Do you agree or disagree and why?

A frequent problem associated with "all salary" work forces is

General Introduction to Organization Development

The Nature of Planned Change

The Organization Development Practitioner

Entering and Contracting

Diagnosing Organizations

Multiple Choice Questions

Collecting and Analyzing Diagnostic Information

Feeding Back Diagnostic Information

Designing Interventions

Leading and Managing Change

Evaluating and Institutionalizing Organizational Development Interventions

Interpersonal and Group Process Approaches

Organization Process Approaches

Restructuring Organizations

Employee Involvement

Multiple Choice Questions

Developing Talent

Managing Workforce Diversity and Wellness

Transformational Change

Continuous Change

Transorganizational Change

Organization Development in Global Settings

Organization in Nonindustrial Settings: Health Care, School Systems, the Public Sector, and Family-Owned Businesses

Future Directions in Organization Development

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