Question 1

What is the best strategy for answering questions during a phone interview?

Accepted Answer

A)  Make sure to fill in silence with additional answers. 
B)  Do not fill the silence but wait for the interviewer to ask the next question. 
C)  Take breaks when necessary by silently walking away from the phone to think. 
D)  Never use landline phones for interviews since they limit movement. 
A)  Make sure to fill in silence with additional answers. 
B)  Do not fill the silence but wait for the interviewer to ask the next question. 
C)  Take breaks when necessary by silently walking away from the phone to think. 
D)  Never use landline phones for interviews since they limit movement.

Question 2

The opening phase of an interview requires that parties work to establish rapport. What is rapport and how do parties build it? Why is rapport building an important part of the interview?

Accepted Answer

Rapport is a process of establishing tru

Question 3

What is a mediated interview? What are some benefits and challenges to this type of interview?

Accepted Answer

Mediated interviews are those that do no

Question 4

When an interviewer wishes to follow up on an interviewee's previous answer, he or she may use ______ questions.

Accepted Answer

A)  leading 
B)  loaded 
C)  primary 
D)  probing 
A)  leading 
B)  loaded 
C)  primary 
D)  probing

Question 5

______ is an extremely important part of the interview because it can directly impact
Positive outcomes such as salary and benefits that come with the job.

Accepted Answer

A)  Patience 
B)  Friendliness 
C)  Trust 
D)  Compassion 
A)  Patience 
B)  Friendliness 
C)  Trust 
D)  Compassion

Question 6

The ______ of the interview is where the interviewer gains a sense of fit, demeanor, skills, and motivation from the interviewee.

Accepted Answer

A)  body 
B)  opening 
C)  transition 
D)  closing 
A)  body 
B)  opening 
C)  transition 
D)  closing

Question 7

Which statement best reflects the interview purpose?

Accepted Answer

A)  The purpose sets the boundaries for who can talk in an interview. 
B)  The purpose guides the desired outcome of the interview. 
C)  The purpose establishes what types of questions should be asked. 
D)  The purpose creates a sense of urgency in completing the interview. 
A)  The purpose sets the boundaries for who can talk in an interview. 
B)  The purpose guides the desired outcome of the interview. 
C)  The purpose establishes what types of questions should be asked. 
D)  The purpose creates a sense of urgency in completing the interview.

Question 8

Which is an example of a bipolar question?

Accepted Answer

A)  "Tell me about your ideal career." 
B)  "How many employees did you manage at your last job?" 
C)  "What are you looking for in a manager?" 
D)  "Did you read the job description carefully?" 
A)  "Tell me about your ideal career." 
B)  "How many employees did you manage at your last job?" 
C)  "What are you looking for in a manager?" 
D)  "Did you read the job description carefully?"

Question 9

Problem-solving interviews are always conducted by outside agencies or experts in the field.

Accepted Answer

A) True 
 B)False

Question 10

What are bipolar questions? Give an example of a bipolar question.

Accepted Answer

Bipolar questions are types of closed qu

Question 11

______ is a process of establishing trust and comfort during the interview process.

Accepted Answer

A)  Friendship 
B)  Orientation 
C)  Rapport 
D)  Opening 
A)  Friendship 
B)  Orientation 
C)  Rapport 
D)  Opening

Question 12

Why is it important to know the types of questions an Interviewer may ask in the interview?

Accepted Answer

A)  Different questions require different responses from interviewees. 
B)  Interviewees must know how to answer trick questions. 
C)  Interviewees must research how interviewers would want them to answer. 
D)  Different questions require longer or shorter answers that must be timed. 
A)  Different questions require different responses from interviewees. 
B)  Interviewees must know how to answer trick questions. 
C)  Interviewees must research how interviewers would want them to answer. 
D)  Different questions require longer or shorter answers that must be timed.

Question 13

What are illegal questions? Give an example. Next, explain what you might do when asked an illegal question during an interview.

Accepted Answer

Illegal questions are those questions th

Question 14

Questions that only have two possible answers such as yes or no are called loaded questions.

Accepted Answer

A) True 
 B)False

Question 15

Affection is an important part of the interview process because ______.

Accepted Answer

A)  we are more likely to answer thoughtfully when the interviewer is friendly 
B)  we are more likely to answer honestly when the interviewer shows affection 
C)  we are less likely to be nervous if the interviewer uses humor 
D)  we are more likely to perform well when the interviewer smiles a lot 
A)  we are more likely to answer thoughtfully when the interviewer is friendly 
B)  we are more likely to answer honestly when the interviewer shows affection 
C)  we are less likely to be nervous if the interviewer uses humor 
D)  we are more likely to perform well when the interviewer smiles a lot

Question 16

Which is an example of a closed question?

Accepted Answer

A)  "Tell me about yourself." 
B)  "What did you do at your last job?" 
C)  "Are you willing to travel?" 
D)  "How did you hear about our company?" 
A)  "Tell me about yourself." 
B)  "What did you do at your last job?" 
C)  "Are you willing to travel?" 
D)  "How did you hear about our company?"

Question 17

It's not necessary to enter the interview with some level of trust because it can be established later in the interview process.

Accepted Answer

A) True 
 B)False

Question 18

An interview is considered a ______ where new information may emerge during the interview exchange, which can change attitudes and reactions.

Accepted Answer

A)  party 
B)  process 
C)  Interaction 
D)  transaction 
A)  party 
B)  process 
C)  Interaction 
D)  transaction

Question 19

List and briefly describe each of the five essential elements of interviewing. Next, explain why each element is essential to interviewing.

Accepted Answer

The five essential elements of an interv

Question 20

Relationships are enhanced when there is some level of liking, warmth, and openness. This refers to which relational dimension of interviews?

Accepted Answer

A)  affection 
B)  control 
C)  inclusion/involvement 
D)  similarity 
A)  affection 
B)  control 
C)  inclusion/involvement 
D)  similarity

What is the best strategy for answering questions during a phone interview?

The opening phase of an interview requires that parties work to establish rapport. What is rapport and how do parties build it? Why is rapport building an important part of the interview?

What is a mediated interview? What are some benefits and challenges to this type of interview?

When an interviewer wishes to follow up on an interviewee's previous answer, he or she may use ______ questions.

______ is an extremely important part of the interview because it can directly impact Positive outcomes such as salary and benefits that come with the job.

The ______ of the interview is where the interviewer gains a sense of fit, demeanor, skills, and motivation from the interviewee.

Which statement best reflects the interview purpose?

Which is an example of a bipolar question?

Problem-solving interviews are always conducted by outside agencies or experts in the field.

What are bipolar questions? Give an example of a bipolar question.

______ is a process of establishing trust and comfort during the interview process.

Why is it important to know the types of questions an Interviewer may ask in the interview?

What are illegal questions? Give an example. Next, explain what you might do when asked an illegal question during an interview.

Questions that only have two possible answers such as yes or no are called loaded questions.

Affection is an important part of the interview process because ______.

Which is an example of a closed question?

It's not necessary to enter the interview with some level of trust because it can be established later in the interview process.

An interview is considered a ______ where new information may emerge during the interview exchange, which can change attitudes and reactions.

List and briefly describe each of the five essential elements of interviewing. Next, explain why each element is essential to interviewing.

Relationships are enhanced when there is some level of liking, warmth, and openness. This refers to which relational dimension of interviews?

Communication in the 21st Century

Perception, Self, and Communication

Verbal Communication

Nonverbal Communication

Listening

Communication, Culture, and Diversity

Interpersonal Communication

Small Group and Team Communication

Workplace and Organizational Communication

Communication and New Media

Selecting Your Topic and Knowing Your Audience

Organizing Your Presentation

Delivering Your Presentations

Informative Presentations

Persuasive Presentations

Filters

Exam 16: The Art of Interviews: Understanding the Process, Types of Questions, and Importance of First Impressions

What is the best strategy for answering questions during a phone interview?

The opening phase of an interview requires that parties work to establish rapport. What is rapport and how do parties build it? Why is rapport building an important part of the interview?

What is a mediated interview? What are some benefits and challenges to this type of interview?

When an interviewer wishes to follow up on an interviewee's previous answer, he or she may use ______ questions.

______ is an extremely important part of the interview because it can directly impact Positive outcomes such as salary and benefits that come with the job.

The ______ of the interview is where the interviewer gains a sense of fit, demeanor, skills, and motivation from the interviewee.

Which statement best reflects the interview purpose?

Which is an example of a bipolar question?

Problem-solving interviews are always conducted by outside agencies or experts in the field.

What are bipolar questions? Give an example of a bipolar question.

______ is a process of establishing trust and comfort during the interview process.

Why is it important to know the types of questions an Interviewer may ask in the interview?

What are illegal questions? Give an example. Next, explain what you might do when asked an illegal question during an interview.

Questions that only have two possible answers such as yes or no are called loaded questions.

Affection is an important part of the interview process because ______.

Which is an example of a closed question?

It's not necessary to enter the interview with some level of trust because it can be established later in the interview process.

An interview is considered a ______ where new information may emerge during the interview exchange, which can change attitudes and reactions.

List and briefly describe each of the five essential elements of interviewing. Next, explain why each element is essential to interviewing.

Relationships are enhanced when there is some level of liking, warmth, and openness. This refers to which relational dimension of interviews?

Communication in the 21st Century

Perception, Self, and Communication

Verbal Communication

Nonverbal Communication

Listening

Communication, Culture, and Diversity

Interpersonal Communication

Small Group and Team Communication

Workplace and Organizational Communication

Communication and New Media

Selecting Your Topic and Knowing Your Audience

Organizing Your Presentation

Delivering Your Presentations

Informative Presentations

Persuasive Presentations

Filters