Question 1

Helping interviews are always conducted by experts in a particular area.

Accepted Answer

A) True 
 B)False

Question 2

The time and place for the interview are less important than the people involved in the interview process.

Accepted Answer

A) True 
 B)False

Question 3

During which stage of an interview should an interviewer explain how the interview process will work?

Accepted Answer

A)  immediately before the interviews begins 
B)  during the rapport building stage 
C)  at least a week before the interview takes place 
D)  during the body of the interview 
A)  immediately before the interviews begins 
B)  during the rapport building stage 
C)  at least a week before the interview takes place 
D)  during the body of the interview

Question 4

As issues across organizational contexts emerge, ______ are sometimes used by external consultants or members of the management team to describe an issue and work toward a solution.

Accepted Answer

A)  helping interviews 
B)  problem-solving interviews 
C)  exit interviews 
D)  performance interviews 
A)  helping interviews 
B)  problem-solving interviews 
C)  exit interviews 
D)  performance interviews

Question 5

The built or natural spaces or settings where interviews take place are known as the ______.

Accepted Answer

A)  interview environment 
B)  interview rapport 
C)  interview affect 
D)  interview process 
A)  interview environment 
B)  interview rapport 
C)  interview affect 
D)  interview process

Question 6

The most extreme example of a closed question is the ______ question, commonly known as the yes-or-no question.

Accepted Answer

A)  leading 
B)  neutral 
C)  loaded 
D)  bipolar 
A)  leading 
B)  neutral 
C)  loaded 
D)  bipolar

Question 7

Explain what it means to say that interviews are interactional.

Accepted Answer

Interviews are interactional because the

Question 8

Why is interviewing considered a relational form of communication?

Accepted Answer

Interviewing is considered a relational

Question 9

List and explain the five primary relational dimensions of the interview process.

Accepted Answer

The five relational dimensions of interv

Question 10

Which type of interview is usually conducted on an annual basis and involves a supervisor who asks questions related to review documents to be filed in an employee's permanent record?

Accepted Answer

A)  helping interviews 
B)  problem-solving interviews 
C)  performance interviews 
D)  exit interviews 
A)  helping interviews 
B)  problem-solving interviews 
C)  performance interviews 
D)  exit interviews

Question 11

Which statement best reflects the interview process?

Accepted Answer

A)  It is a conversation between parties used to gather information. 
B)  It is a basic Q & A session. 
C)  It resembles the properties of public communication. 
D)  It is a persuasive tool to get what we want. 
A)  It is a conversation between parties used to gather information. 
B)  It is a basic Q & A session. 
C)  It resembles the properties of public communication. 
D)  It is a persuasive tool to get what we want.

Question 12

Why are the first few moments of an interview so important?

Accepted Answer

A)  It sets the stage for what an interviewee can expect from the interview. 
B)  It sets the stage for the types of questions that will be asked. 
C)  The mood of the interview is created in the first minutes. 
D)  First impressions are set in the first few minutes of the interview. 
A)  It sets the stage for what an interviewee can expect from the interview. 
B)  It sets the stage for the types of questions that will be asked. 
C)  The mood of the interview is created in the first minutes. 
D)  First impressions are set in the first few minutes of the interview.

Question 13

An interview in which the interviewer and interviewee are not necessarily face to face but communicating through some form of technology is known as a(n) ______.

Accepted Answer

A)  selection interview 
B)  mediated interview 
C)  information-gathering interview 
D)  non-mediated interview 
A)  selection interview 
B)  mediated interview 
C)  information-gathering interview 
D)  non-mediated interview

Question 14

The moment you meet in person is the first chance an interviewer or recruiter has to see you.

Accepted Answer

A) True 
 B)False

Question 15

Questions that ask about an interviewee's race, religion, or disability are considered ______ questions.

Accepted Answer

A)  loaded 
B)  hypothetical 
C)  illegal 
D)  closed 
A)  loaded 
B)  hypothetical 
C)  illegal 
D)  closed

Question 16

What should an interviewee do once an interview has ended?

Accepted Answer

A)  avoid asking any questions about when he or she may hear from the interviewer 
B)  keep track of the days and follow up with the interviewer if the agreed time has passed 
C)  follow up immediately by calling and sending e-mails to be remembered more easily 
D)  resend his or her cover letter and resume in case the interviewer didn't keep a copy 
A)  avoid asking any questions about when he or she may hear from the interviewer 
B)  keep track of the days and follow up with the interviewer if the agreed time has passed 
C)  follow up immediately by calling and sending e-mails to be remembered more easily 
D)  resend his or her cover letter and resume in case the interviewer didn't keep a copy

Question 17

Which actions are part of the opening of an interview?

Accepted Answer

A)  greetings and establishing rapport 
B)  establishing credibility and rapport 
C)  establishing rapport and first impressions 
D)  orienting the interviewee and establishing credibility 
A)  greetings and establishing rapport 
B)  establishing credibility and rapport 
C)  establishing rapport and first impressions 
D)  orienting the interviewee and establishing credibility

Question 18

Explain the difference between a performance interview and an exit interview. What are benefits of conducting each type of interview?

Accepted Answer

A performance interview is usually condu

Question 19

What are primary and probing questions? How are they used in interviewing? Provide one example of each to support your answer.

Accepted Answer

Primary questions are usually prepared p

Question 20

A(n) ______ interview occurs whenever you are seeking facts or opinions.

Accepted Answer

A)  mediated 
B)  selection 
C)  performance 
D)  information-gathering 
A)  mediated 
B)  selection 
C)  performance 
D)  information-gathering

Helping interviews are always conducted by experts in a particular area.

The time and place for the interview are less important than the people involved in the interview process.

During which stage of an interview should an interviewer explain how the interview process will work?

As issues across organizational contexts emerge, ______ are sometimes used by external consultants or members of the management team to describe an issue and work toward a solution.

The built or natural spaces or settings where interviews take place are known as the ______.

The most extreme example of a closed question is the ______ question, commonly known as the yes-or-no question.

Explain what it means to say that interviews are interactional.

Why is interviewing considered a relational form of communication?

List and explain the five primary relational dimensions of the interview process.

Which type of interview is usually conducted on an annual basis and involves a supervisor who asks questions related to review documents to be filed in an employee's permanent record?

Which statement best reflects the interview process?

Why are the first few moments of an interview so important?

An interview in which the interviewer and interviewee are not necessarily face to face but communicating through some form of technology is known as a(n) ______.

The moment you meet in person is the first chance an interviewer or recruiter has to see you.

Questions that ask about an interviewee's race, religion, or disability are considered ______ questions.

What should an interviewee do once an interview has ended?

Which actions are part of the opening of an interview?

Explain the difference between a performance interview and an exit interview. What are benefits of conducting each type of interview?

What are primary and probing questions? How are they used in interviewing? Provide one example of each to support your answer.

A(n) ______ interview occurs whenever you are seeking facts or opinions.

Communication in the 21st Century

Perception, Self, and Communication

Verbal Communication

Nonverbal Communication

Listening

Communication, Culture, and Diversity

Interpersonal Communication

Small Group and Team Communication

Workplace and Organizational Communication

Communication and New Media

Selecting Your Topic and Knowing Your Audience

Organizing Your Presentation

Delivering Your Presentations

Informative Presentations

Persuasive Presentations

Filters

Exam 16: The Art of Interviews: Understanding the Process, Types of Questions, and Importance of First Impressions

Helping interviews are always conducted by experts in a particular area.

The time and place for the interview are less important than the people involved in the interview process.

During which stage of an interview should an interviewer explain how the interview process will work?

As issues across organizational contexts emerge, ______ are sometimes used by external consultants or members of the management team to describe an issue and work toward a solution.

The built or natural spaces or settings where interviews take place are known as the ______.

The most extreme example of a closed question is the ______ question, commonly known as the yes-or-no question.

Explain what it means to say that interviews are interactional.

Why is interviewing considered a relational form of communication?

List and explain the five primary relational dimensions of the interview process.

Which type of interview is usually conducted on an annual basis and involves a supervisor who asks questions related to review documents to be filed in an employee's permanent record?

Which statement best reflects the interview process?

Why are the first few moments of an interview so important?

An interview in which the interviewer and interviewee are not necessarily face to face but communicating through some form of technology is known as a(n) ______.

The moment you meet in person is the first chance an interviewer or recruiter has to see you.

Questions that ask about an interviewee's race, religion, or disability are considered ______ questions.

What should an interviewee do once an interview has ended?

Which actions are part of the opening of an interview?

Explain the difference between a performance interview and an exit interview. What are benefits of conducting each type of interview?

What are primary and probing questions? How are they used in interviewing? Provide one example of each to support your answer.

A(n) ______ interview occurs whenever you are seeking facts or opinions.

Communication in the 21st Century

Perception, Self, and Communication

Verbal Communication

Nonverbal Communication

Listening

Communication, Culture, and Diversity

Interpersonal Communication

Small Group and Team Communication

Workplace and Organizational Communication

Communication and New Media

Selecting Your Topic and Knowing Your Audience

Organizing Your Presentation

Delivering Your Presentations

Informative Presentations

Persuasive Presentations

Filters