Exam 2: The Changing Environment of Organizations

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Matching Match each barrier to inclusion with the scenario that most clearly illustrates it. -Susan has nothing against black people, but she thinks they're less intelligent on average than white people are.

(Multiple Choice)
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Which of the following groups of people is NOT increasing as a percentage of the total workforce in the United States?

(Multiple Choice)
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Masculinity

(Multiple Choice)
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The U.S.Bureau of Labor Statistics projects a dramatic increase in workers ____ during the next decade.

(Multiple Choice)
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Stereotypes can be based on all of the following characteristics EXCEPT

(Multiple Choice)
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Cultural diversity can enhance synergy in an organization.

(True/False)
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Match each cultural dimension with the scenario that most clearly illustrates it. -Francisco is more interested in accruing wealth and material possessions than in fostering meaningful relationships in his personal or professional life.

(Multiple Choice)
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Workforce diversity is mostly occurring in the United States, rather than in other countries around the world.

(True/False)
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Breakthroughs in ____________________ technology have resulted in leaner organizations and more collaboration across employees, but also in less personal communication and an increased sense of urgency in communications.

(Short Answer)
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Michelle lives in a society where the focus is on the future, and where persistence and thrift are valued.Michelle's culture has a(n) ____________________ orientation.

(Short Answer)
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The most effective service organizations produce intangible outcomes for their customers.

(True/False)
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Valuing diversity means appreciating the varying ideas and perspectives that are provided by a heterogeneous workforce.

(True/False)
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Discuss the reasons for the decline of the manufacturing sector and the reasons for the tremendous growth in the service sector.

(Essay)
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A culture low in masculinity is not aggressive and is not concerned with the acquisition of money and other possessions.

(True/False)
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A knowledge worker's career path may run parallel to a management career path.The benefit of this path for the worker is

(Multiple Choice)
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Differences in age, gender, ethnicity, and physical ability are all considered to be components of diversity.

(True/False)
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______ refers to observable differences in people, including race, age, ethnicity, physical abilities, physical characteristics, and gender.

(Multiple Choice)
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Rapid change in business relationships, organizational structures, and financial systems has made it easier to keep accurate track of a company's financial position.

(True/False)
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Reciprocal mentoring: matches _______ with __________ to allow both people to learn more about a different group.

(Multiple Choice)
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​___________ workers are hired because of what they know.

(Multiple Choice)
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