Question 1

​Globalization is one of the most significant sources of change for organizations today.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following terms refers to the degree of anxiety people feel in unfamiliar situations?

Accepted Answer

A)  decision-making difficulty 
B)  uncertainty avoidance 
C)  social anxiety disorder 
D)  masculinity 
E)  power distance 
A)  decision-making difficulty 
B)  uncertainty avoidance 
C)  social anxiety disorder 
D)  masculinity 
E)  power distance

Question 3

_____ diversity refers differences in the concentration of valuable social assets or resources such as rank, pay, decision-making authority, and status.

Accepted Answer

A)  Variety 
B)  Token 
C)  Disparity 
D)  Ethnocentrism 
E)  Separation 
A)  Variety 
B)  Token 
C)  Disparity 
D)  Ethnocentrism 
E)  Separation

Question 4

Knowledge workers include scientists, engineers, product designers, and video game developers.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is NOTan example of a dimension of diversity?

Accepted Answer

A)  age 
B)  gender 
C)  sexual orientation 
D)  mental abilities 
E)  marital status 
A)  age 
B)  gender 
C)  sexual orientation 
D)  mental abilities 
E)  marital status

Question 6

One way to address privacy concerns on the Internet is to

Accepted Answer

A)  keep all information collected confidential. 
B)  publicly display any information collected by the company. 
C)  post a privacy policy on the company's web site. 
D)  avoid collecting any private information. 
E)  share collected information only with respectable firms. 
A)  keep all information collected confidential. 
B)  publicly display any information collected by the company. 
C)  post a privacy policy on the company's web site. 
D)  avoid collecting any private information. 
E)  share collected information only with respectable firms.

Question 7

​Title VII prohibits employee discrimination based on a variety of characteristics.Which of the following is NOT included?

Accepted Answer

A)  ​sexual orientation 
B)  ​race 
C)  ​sex 
D)  ​religion 
E)  ​national origin 
A)  ​sexual orientation 
B)  ​race 
C)  ​sex 
D)  ​religion 
E)  ​national origin

Question 8

All of the following are true about stereotypes EXCEPT

Accepted Answer

A)  they lead to an appreciation of individual differences 
B)  they are based on certain characteristics or traits 
C)  they ignore the specific person 
D)  they are generalizations 
E)  they ignore the current situation 
A)  they lead to an appreciation of individual differences 
B)  they are based on certain characteristics or traits 
C)  they ignore the specific person 
D)  they are generalizations 
E)  they ignore the current situation

Question 9

In 2014, the volume of international trade in current dollars was more than 50 times greater than the amount in 1960.

Accepted Answer

A) True 
 B)False

Question 10

Match each cultural dimension with the scenario that most clearly illustrates it.
-Sierra is vital to her team's success, but in the grand scheme of things, her main goal is to get promoted and she could care less what happens to her team after that

Accepted Answer

A) high power distance 
B) high individualism 
C) high masculinity 
D) high uncertainty avoidance 
E) high collectivism 
A) high power distance 
B) high individualism 
C) high masculinity 
D) high uncertainty avoidance 
E) high collectivism

Question 11

Mismanaging diversity is likely to result in all of the following EXCEPT

Accepted Answer

A)  reduced innovation. 
B)  reduced motivation. 
C)  increased absenteeism. 
D)  costly lawsuits. 
E)  reduced turnover. 
A)  reduced innovation. 
B)  reduced motivation. 
C)  increased absenteeism. 
D)  costly lawsuits. 
E)  reduced turnover.

Question 12

​What term refers to employer and employee expectations of the employment relationship that operate over and above the formal contract of employment?

Accepted Answer

A)  ​psychological contract 
B)  ​informed consent 
C)  ​emotional intelligence 
D)  ​emotional contract 
E)  ​prenuptual agreement 
A)  ​psychological contract 
B)  ​informed consent 
C)  ​emotional intelligence 
D)  ​emotional contract 
E)  ​prenuptual agreement

Question 13

​Marcos believes that men make better managers than women.Marcos's attitude is an example of

Accepted Answer

A)  ​stereotyping 
B)  ​prejudice 
C)  ​cultural competence 
D)  ​ethnocentrism 
E)  ​the "like me" bias 
A)  ​stereotyping 
B)  ​prejudice 
C)  ​cultural competence 
D)  ​ethnocentrism 
E)  ​the "like me" bias

Question 14

​What level of the corporate ladder is least diverse?

Accepted Answer

A)  lowest level 
B)  assembly line workers 
C)  lower management 
D)  middle management 
E)  top management (i.e.CEO) 
A)  lowest level 
B)  assembly line workers 
C)  lower management 
D)  middle management 
E)  top management (i.e.CEO)

Question 15

The defining characteristic of a tiered workforce is that different employees are paid _______ wages for doing _______ work.

Accepted Answer

A)  different, the same 
B)  ​different, different 
C)  ​the same, different 
D)  ​the same, the same 
E)  some of the, all of them 
A)  different, the same 
B)  ​different, different 
C)  ​the same, different 
D)  ​the same, the same 
E)  some of the, all of them

Question 16

In the past, Karson Photography Studios directly hired and managed its own custodial staff.Now, Karson contracts this work to a cleaning company.This is an example of

Accepted Answer

A)  corporate governance. 
B)  offshoring. 
C)  outsourcing. 
D)  nearshoring. 
E)  insourcing. 
A)  corporate governance. 
B)  offshoring. 
C)  outsourcing. 
D)  nearshoring. 
E)  insourcing.

Question 17

Which of the following is a component of surface-level diversity?

Accepted Answer

A)  ethnicity 
B)  pay differences 
C)  knowledge 
D)  work experience 
E)  personality 
A)  ethnicity 
B)  pay differences 
C)  knowledge 
D)  work experience 
E)  personality

Question 18

Match each cultural dimension with the scenario that most clearly illustrates it.
-Paul might not agree with all of the decisions his boss makes, but Paul would never go behind his boss's back or "over his head" in an attempt to get something done.

Accepted Answer

A) high power distance 
B) high individualism 
C) high masculinity 
D) high uncertainty avoidance 
E) high collectivism 
A) high power distance 
B) high individualism 
C) high masculinity 
D) high uncertainty avoidance 
E) high collectivism

Question 19

Which of the following statements about information technology is NOTtrue?

Accepted Answer

A)  It has resulted in leaner organizations. 
B)  It provides more flexible operations. 
C)  It has provided more down time for employees. 
D)  It has increased collaboration among employees. 
E)  It has improved management processes. 
A)  It has resulted in leaner organizations. 
B)  It provides more flexible operations. 
C)  It has provided more down time for employees. 
D)  It has increased collaboration among employees. 
E)  It has improved management processes.

Question 20

_________________________________ is the extent to which people feel threatened by unknown situations and prefer to be in clear and unambiguous situations.

Accepted Answer

Uncertaint

Globalization is one of the most significant sources of change for organizations today.

Which of the following terms refers to the degree of anxiety people feel in unfamiliar situations?

_____ diversity refers differences in the concentration of valuable social assets or resources such as rank, pay, decision-making authority, and status.

Knowledge workers include scientists, engineers, product designers, and video game developers.

Which of the following is NOTan example of a dimension of diversity?

One way to address privacy concerns on the Internet is to

Title VII prohibits employee discrimination based on a variety of characteristics.Which of the following is NOT included?

All of the following are true about stereotypes EXCEPT

In 2014, the volume of international trade in current dollars was more than 50 times greater than the amount in 1960.

Match each cultural dimension with the scenario that most clearly illustrates it. -Sierra is vital to her team's success, but in the grand scheme of things, her main goal is to get promoted and she could care less what happens to her team after that

Mismanaging diversity is likely to result in all of the following EXCEPT

What term refers to employer and employee expectations of the employment relationship that operate over and above the formal contract of employment?

Marcos believes that men make better managers than women.Marcos's attitude is an example of

What level of the corporate ladder is least diverse?

The defining characteristic of a tiered workforce is that different employees are paid _ wages for doing _ work.

In the past, Karson Photography Studios directly hired and managed its own custodial staff.Now, Karson contracts this work to a cleaning company.This is an example of

Which of the following is a component of surface-level diversity?

Match each cultural dimension with the scenario that most clearly illustrates it. -Paul might not agree with all of the decisions his boss makes, but Paul would never go behind his boss's back or "over his head" in an attempt to get something done.

Which of the following statements about information technology is NOTtrue?

_________________________________ is the extent to which people feel threatened by unknown situations and prefer to be in clear and unambiguous situations.

An Overview of Organizational Behavior

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 2: The Changing Environment of Organizations

​Globalization is one of the most significant sources of change for organizations today.

Which of the following terms refers to the degree of anxiety people feel in unfamiliar situations?

_____ diversity refers differences in the concentration of valuable social assets or resources such as rank, pay, decision-making authority, and status.

Knowledge workers include scientists, engineers, product designers, and video game developers.

Which of the following is NOTan example of a dimension of diversity?

One way to address privacy concerns on the Internet is to

​Title VII prohibits employee discrimination based on a variety of characteristics.Which of the following is NOT included?

All of the following are true about stereotypes EXCEPT

In 2014, the volume of international trade in current dollars was more than 50 times greater than the amount in 1960.

Match each cultural dimension with the scenario that most clearly illustrates it. -Sierra is vital to her team's success, but in the grand scheme of things, her main goal is to get promoted and she could care less what happens to her team after that

Mismanaging diversity is likely to result in all of the following EXCEPT

​What term refers to employer and employee expectations of the employment relationship that operate over and above the formal contract of employment?

​Marcos believes that men make better managers than women.Marcos's attitude is an example of

​What level of the corporate ladder is least diverse?

The defining characteristic of a tiered workforce is that different employees are paid _______ wages for doing _______ work.

In the past, Karson Photography Studios directly hired and managed its own custodial staff.Now, Karson contracts this work to a cleaning company.This is an example of

Which of the following is a component of surface-level diversity?

Match each cultural dimension with the scenario that most clearly illustrates it. -Paul might not agree with all of the decisions his boss makes, but Paul would never go behind his boss's back or "over his head" in an attempt to get something done.

Which of the following statements about information technology is NOTtrue?

_________________________________ is the extent to which people feel threatened by unknown situations and prefer to be in clear and unambiguous situations.

An Overview of Organizational Behavior

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Globalization is one of the most significant sources of change for organizations today.

Title VII prohibits employee discrimination based on a variety of characteristics.Which of the following is NOT included?

What term refers to employer and employee expectations of the employment relationship that operate over and above the formal contract of employment?

Marcos believes that men make better managers than women.Marcos's attitude is an example of

What level of the corporate ladder is least diverse?

The defining characteristic of a tiered workforce is that different employees are paid _ wages for doing _ work.