Question 1

Which of the following is true about employees working in the same company but in different locations?

Accepted Answer

A)  Their behaviors may differ within and across countries. 
B)  Their behaviors will be the same regardless of their location. 
C)  Their behaviors at work are not important. 
D)  Their behaviors will have nothing to do with their locations. 
E)  Their behaviors will be the same within single countries, but may differ from one country to the next. 
A)  Their behaviors may differ within and across countries. 
B)  Their behaviors will be the same regardless of their location. 
C)  Their behaviors at work are not important. 
D)  Their behaviors will have nothing to do with their locations. 
E)  Their behaviors will be the same within single countries, but may differ from one country to the next.

Question 2

The white male segment of the workforce is expected to decrease as a proportion of the workforce in the next decade.

Accepted Answer

A) True 
 B)False

Question 3

Not paying attention to diversity can be costly to organizations in all of the following ways EXCEPT

Accepted Answer

A)  it can decrease turnover. 
B)  it can lower productivity. 
C)  it can block minority involvement in decision making. 
D)  it can increase tensions among workers. 
E)  it can increase lawsuits. 
A)  it can decrease turnover. 
B)  it can lower productivity. 
C)  it can block minority involvement in decision making. 
D)  it can increase tensions among workers. 
E)  it can increase lawsuits.

Question 4

Which of the following workforce groups will increase the LEASTin size between 2006 and 2016?

Accepted Answer

A)  25 to 54 year olds 
B)  55 to 64 year olds 
C)  65 to 74 year olds 
D)  75 years and older 
E)  ​Total, 16 years and older 
A)  25 to 54 year olds 
B)  55 to 64 year olds 
C)  65 to 74 year olds 
D)  75 years and older 
E)  ​Total, 16 years and older

Question 5

Which of the following terms refers to the degree of inequality that exists and that is accepted among people with and without power?

Accepted Answer

A)  masculinity 
B)  span of control 
C)  strength differential 
D)  power distance 
E)  privilege difference 
A)  masculinity 
B)  span of control 
C)  strength differential 
D)  power distance 
E)  privilege difference

Question 6

A form of business that combines and transforms resources into tangible outcomes that are then sold to others is called a(n)

Accepted Answer

A)  manufacturing organization. 
B)  biotechnology firm. 
C)  information technology firm. 
D)  service organization. 
E)  hybrid organization. 
A)  manufacturing organization. 
B)  biotechnology firm. 
C)  information technology firm. 
D)  service organization. 
E)  hybrid organization.

Question 7

Today, the workplace in the United States might be regarded as more of a "tossed salad" made up of a mosaic of different flavors, colors, and textures.

Accepted Answer

A) True 
 B)False

Question 8

Discuss the growing presence of knowledge workers in today's workforce.How are knowledge workers different than traditional workers? Explain the special issues managers must deal with when employing knowledge workers.

Accepted Answer

The growing presence of knowledge worker

Question 9

Which of the following statements about technology is NOT true?

Accepted Answer

A)  Technology is a major driver for organizational change. 
B)  It has widespread effects on the behavior of people in the organization. 
C)  Technology provides a competitive advantage 
D)  It combines and transforms resources into outcomes. 
E)  It is causing shift toward a service-based economy. 
A)  Technology is a major driver for organizational change. 
B)  It has widespread effects on the behavior of people in the organization. 
C)  Technology provides a competitive advantage 
D)  It combines and transforms resources into outcomes. 
E)  It is causing shift toward a service-based economy.

Question 10

Which of the following is a cultural dimension identified by Hofstede?

Accepted Answer

A)  ethical idealism 
B)  groupthink 
C)  power distance 
D)  workforce diversity 
E)  consumer behavior 
A)  ethical idealism 
B)  groupthink 
C)  power distance 
D)  workforce diversity 
E)  consumer behavior

Question 11

The culture of the United States has a more long-term orientation than that of Japan or Germany.

Accepted Answer

A) True 
 B)False

Question 12

Businesses have found that they can be more competitive if they can greatly decrease cycle times.

Accepted Answer

A) True 
 B)False

Question 13

Advances in information technology have resulted in communication at work that is less personal in nature.

Accepted Answer

A) True 
 B)False

Question 14

The duty of the board of directors of a public corporation is to

Accepted Answer

A)  audit the company's financial statements for accuracy. 
B)  recommend new products and services. 
C)  control the day-to-day operations of the firm. 
D)  protect the company from harsh overseas competition and lower labor costs. 
E)  ensure decisions by senior managers are in the best interests of the shareholders. 
A)  audit the company's financial statements for accuracy. 
B)  recommend new products and services. 
C)  control the day-to-day operations of the firm. 
D)  protect the company from harsh overseas competition and lower labor costs. 
E)  ensure decisions by senior managers are in the best interests of the shareholders.

Question 15

When you notice that someone is tall, what type of diversity are you noticing?​

Accepted Answer

A)  longitudinal diversity 
B)  Surface-level diversity 
C)  Deep-level diversity 
D)  attitudinal diversity 
E)  ethnocentrism 
A)  longitudinal diversity 
B)  Surface-level diversity 
C)  Deep-level diversity 
D)  attitudinal diversity 
E)  ethnocentrism

Question 16

​Which of the following best reflects low individualism?

Accepted Answer

A)  valuing personal achievement above the achievement of the group 
B)  believing that people are incapable of making decisions on their own 
C)  valuing personal freedom above all else 
D)  valuing harmony more highly than honesty 
E)  wanting to stand out from the crowd 
A)  valuing personal achievement above the achievement of the group 
B)  believing that people are incapable of making decisions on their own 
C)  valuing personal freedom above all else 
D)  valuing harmony more highly than honesty 
E)  wanting to stand out from the crowd

Question 17

The dimension of uncertainty avoidance is the extent to which

Accepted Answer

A)  workers prefer unambiguous situations. 
B)  workers focus on the future. 
C)  acquisition of money and things is emphasized. 
D)  women are allowed to work in society. 
E)  men maintain a glass ceiling. 
A)  workers prefer unambiguous situations. 
B)  workers focus on the future. 
C)  acquisition of money and things is emphasized. 
D)  women are allowed to work in society. 
E)  men maintain a glass ceiling.

Question 18

​The purpose of diversity training is to help employees _____ their biases.Select ALL of the choices that would validly complete this sentence.

Accepted Answer

A)  ​control 
B)  ​hide 
C)  ​become aware of 
D)  ​eliminate 
E)  ​expand 
A)  ​control 
B)  ​hide 
C)  ​become aware of 
D)  ​eliminate 
E)  ​expand

Question 19

The ethnic and cultural mix of the U.S.workforce is _____.

Accepted Answer

A)  constant 
B)  becoming more homogenous 
C)  decreasing 
D)  small compared to other nations 
E)  changing 
A)  constant 
B)  becoming more homogenous 
C)  decreasing 
D)  small compared to other nations 
E)  changing

Question 20

____ refers to the variety of observable and unobservable similarities and differences among people.

Accepted Answer

A)  Diversity 
B)  Race 
C)  Ethnocentrism 
D)  Ethnicity 
E)  Stereotyping 
A)  Diversity 
B)  Race 
C)  Ethnocentrism 
D)  Ethnicity 
E)  Stereotyping

Which of the following is true about employees working in the same company but in different locations?

The white male segment of the workforce is expected to decrease as a proportion of the workforce in the next decade.

Not paying attention to diversity can be costly to organizations in all of the following ways EXCEPT

Which of the following workforce groups will increase the LEASTin size between 2006 and 2016?

Which of the following terms refers to the degree of inequality that exists and that is accepted among people with and without power?

A form of business that combines and transforms resources into tangible outcomes that are then sold to others is called a(n)

Today, the workplace in the United States might be regarded as more of a "tossed salad" made up of a mosaic of different flavors, colors, and textures.

Discuss the growing presence of knowledge workers in today's workforce.How are knowledge workers different than traditional workers? Explain the special issues managers must deal with when employing knowledge workers.

Which of the following statements about technology is NOT true?

Which of the following is a cultural dimension identified by Hofstede?

The culture of the United States has a more long-term orientation than that of Japan or Germany.

Businesses have found that they can be more competitive if they can greatly decrease cycle times.

Advances in information technology have resulted in communication at work that is less personal in nature.

The duty of the board of directors of a public corporation is to

When you notice that someone is tall, what type of diversity are you noticing?

Which of the following best reflects low individualism?

The dimension of uncertainty avoidance is the extent to which

The purpose of diversity training is to help employees _____ their biases.Select ALL of the choices that would validly complete this sentence.

The ethnic and cultural mix of the U.S.workforce is _____.

____ refers to the variety of observable and unobservable similarities and differences among people.

An Overview of Organizational Behavior

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 2: The Changing Environment of Organizations

Which of the following is true about employees working in the same company but in different locations?

The white male segment of the workforce is expected to decrease as a proportion of the workforce in the next decade.

Not paying attention to diversity can be costly to organizations in all of the following ways EXCEPT

Which of the following workforce groups will increase the LEASTin size between 2006 and 2016?

Which of the following terms refers to the degree of inequality that exists and that is accepted among people with and without power?

A form of business that combines and transforms resources into tangible outcomes that are then sold to others is called a(n)

Today, the workplace in the United States might be regarded as more of a "tossed salad" made up of a mosaic of different flavors, colors, and textures.

Discuss the growing presence of knowledge workers in today's workforce.How are knowledge workers different than traditional workers? Explain the special issues managers must deal with when employing knowledge workers.

Which of the following statements about technology is NOT true?

Which of the following is a cultural dimension identified by Hofstede?

The culture of the United States has a more long-term orientation than that of Japan or Germany.

Businesses have found that they can be more competitive if they can greatly decrease cycle times.

Advances in information technology have resulted in communication at work that is less personal in nature.

The duty of the board of directors of a public corporation is to

When you notice that someone is tall, what type of diversity are you noticing?​

​Which of the following best reflects low individualism?

The dimension of uncertainty avoidance is the extent to which

​The purpose of diversity training is to help employees _____ their biases.Select ALL of the choices that would validly complete this sentence.

The ethnic and cultural mix of the U.S.workforce is _____.

____ refers to the variety of observable and unobservable similarities and differences among people.

An Overview of Organizational Behavior

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

When you notice that someone is tall, what type of diversity are you noticing?

Which of the following best reflects low individualism?

The purpose of diversity training is to help employees _____ their biases.Select ALL of the choices that would validly complete this sentence.