Question 1

All of the following are characteristics of the administrative decision making model except:

Accepted Answer

A)  vague problem and goals. 
B)  conditions of certainty. 
C)  limited information about alternatives and their outcomes. 
D)  satisfying choice. 
E)  all of these are characteristics of administrative decision making model. 
A)  vague problem and goals. 
B)  conditions of certainty. 
C)  limited information about alternatives and their outcomes. 
D)  satisfying choice. 
E)  all of these are characteristics of administrative decision making model.

Question 2

The classical decision making model assumes that the decision-maker is rational, and makes the optimal decision each time.

Accepted Answer

A) True 
 B)False

Question 3

_____ decisions are associated with conflicts over goals and decision alternatives, rapidly changing circumstances, fuzzy information, and unclear links among decision elements.

Accepted Answer

A)  Nonprogrammed 
B)  Programmed 
C)  Wicked 
D)  Conventional 
E)  Irrational 
A)  Nonprogrammed 
B)  Programmed 
C)  Wicked 
D)  Conventional 
E)  Irrational

Question 4

_____ means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable.

Accepted Answer

The answer of _____ means that the goals to be...

Question 5

Which of the following means that all the information the decision-maker needs is fully available?

Accepted Answer

A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  None of these 
A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  None of these

Question 6

Two employees in Stacey's department quit which is normal for her department. She is faced with the decision to fill these positions. This would be considered a nonprogrammed decision.

Accepted Answer

A) True 
 B)False

Question 7

Programmed decisions are decisions that are made for situations that have occurred often in the past and allow decision rules to be developed to guide future decisions.

Accepted Answer

A) True 
 B)False

Question 8

For a programmed decision:

Accepted Answer

A)  alternatives are usually difficult to identify. 
B)  alternatives are usually easy to identify. 
C)  there are usually few alternatives. 
D)  there are usually few alternatives and they are difficult to identify. 
E)  there are no alternatives. 
A)  alternatives are usually difficult to identify. 
B)  alternatives are usually easy to identify. 
C)  there are usually few alternatives. 
D)  there are usually few alternatives and they are difficult to identify. 
E)  there are no alternatives.

Question 9

At the start of every shift, Carl, a delivery truck driver, plans out his route based on the addresses that he will be visiting to drop off packages. This can best be described as what kind of decision?

Accepted Answer

A)  Programmed 
B)  Nonprogrammed 
C)  Wicked 
D)  Administrative 
E)  Intuitive 
A)  Programmed 
B)  Nonprogrammed 
C)  Wicked 
D)  Administrative 
E)  Intuitive

Question 10

Groupthink refers to the tendency of people in groups to suppress contrary opinions.

Accepted Answer

A) True 
 B)False

Question 11

A normative decision making model defines how a manager _____ make decisions.

Accepted Answer

The answer of A normative decision making model defines how...

Question 12

Intuition is based on _____, but lacking in _____.

Accepted Answer

A)  conscious thought; practicality 
B)  experience; applicability 
C)  a solid analysis; applicability 
D)  experience; conscious thought 
E)  thought-process; guts 
A)  conscious thought; practicality 
B)  experience; applicability 
C)  a solid analysis; applicability 
D)  experience; conscious thought 
E)  thought-process; guts

Question 13

The _____ model closely resembles the real environment in which most managers and decision-makers operate.

Accepted Answer

A)  normative 
B)  administrative 
C)  descriptive 
D)  classical 
E)  political 
A)  normative 
B)  administrative 
C)  descriptive 
D)  classical 
E)  political

Question 14

A decision is a choice made from available alternatives.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance?

Accepted Answer

A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Brainstorming 
A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Brainstorming

Question 16

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Accepted Answer

A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Brainstorming 
A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Brainstorming

Question 17

Which of the following is a choice made from available alternatives?

Accepted Answer

A)  Decision 
B)  Plan 
C)  Goal 
D)  Tactic 
E)  Strategy 
A)  Decision 
B)  Plan 
C)  Goal 
D)  Tactic 
E)  Strategy

Question 18

Which of the following is the first step in the managerial decision making process?

Accepted Answer

A)  Evaluation and feedback 
B)  Development of alternatives 
C)  Recognition of decision requirement 
D)  Diagnosis and analysis of causes 
E)  Selection of desired alternatives 
A)  Evaluation and feedback 
B)  Development of alternatives 
C)  Recognition of decision requirement 
D)  Diagnosis and analysis of causes 
E)  Selection of desired alternatives

Question 19

_____ refers to the tendency of people in groups to suppress contrary opinions.

Accepted Answer

A)  Point-counterpoint 
B)  Groupthink 
C)  Devil's advocacy 
D)  Escalating commitment 
E)  Brainstorming 
A)  Point-counterpoint 
B)  Groupthink 
C)  Devil's advocacy 
D)  Escalating commitment 
E)  Brainstorming

Question 20

During the fallout of the global financial crisis of the late 2000s, finance companies had to make important decisions in a highly ambiguous environment. The decision to buyout failed banks could best be described as what type of decision?

Accepted Answer

A)  Bounded 
B)  Programmed 
C)  Conventional 
D)  Wicked decision problem 
E)  Irrational decision 
A)  Bounded 
B)  Programmed 
C)  Conventional 
D)  Wicked decision problem 
E)  Irrational decision

All of the following are characteristics of the administrative decision making model except:

The classical decision making model assumes that the decision-maker is rational, and makes the optimal decision each time.

_____ decisions are associated with conflicts over goals and decision alternatives, rapidly changing circumstances, fuzzy information, and unclear links among decision elements.

_____ means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable.

Which of the following means that all the information the decision-maker needs is fully available?

Two employees in Stacey's department quit which is normal for her department. She is faced with the decision to fill these positions. This would be considered a nonprogrammed decision.

Programmed decisions are decisions that are made for situations that have occurred often in the past and allow decision rules to be developed to guide future decisions.

For a programmed decision:

At the start of every shift, Carl, a delivery truck driver, plans out his route based on the addresses that he will be visiting to drop off packages. This can best be described as what kind of decision?

Groupthink refers to the tendency of people in groups to suppress contrary opinions.

A normative decision making model defines how a manager _____ make decisions.

Intuition is based on _, but lacking in _.

The _____ model closely resembles the real environment in which most managers and decision-makers operate.

A decision is a choice made from available alternatives.

Which of the following means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance?

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Which of the following is a choice made from available alternatives?

Which of the following is the first step in the managerial decision making process?

_____ refers to the tendency of people in groups to suppress contrary opinions.

During the fallout of the global financial crisis of the late 2000s, finance companies had to make important decisions in a highly ambiguous environment. The decision to buyout failed banks could best be described as what type of decision?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

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Exam 9: Managerial Decision Making

All of the following are characteristics of the administrative decision making model except:

The classical decision making model assumes that the decision-maker is rational, and makes the optimal decision each time.

_____ decisions are associated with conflicts over goals and decision alternatives, rapidly changing circumstances, fuzzy information, and unclear links among decision elements.

_____ means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable.

Which of the following means that all the information the decision-maker needs is fully available?

Two employees in Stacey's department quit which is normal for her department. She is faced with the decision to fill these positions. This would be considered a nonprogrammed decision.

Programmed decisions are decisions that are made for situations that have occurred often in the past and allow decision rules to be developed to guide future decisions.

For a programmed decision:

At the start of every shift, Carl, a delivery truck driver, plans out his route based on the addresses that he will be visiting to drop off packages. This can best be described as what kind of decision?

Groupthink refers to the tendency of people in groups to suppress contrary opinions.

A normative decision making model defines how a manager _____ make decisions.

Intuition is based on _____, but lacking in _____.

The _____ model closely resembles the real environment in which most managers and decision-makers operate.

A decision is a choice made from available alternatives.

Which of the following means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance?

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Which of the following is a choice made from available alternatives?

Which of the following is the first step in the managerial decision making process?

_____ refers to the tendency of people in groups to suppress contrary opinions.

During the fallout of the global financial crisis of the late 2000s, finance companies had to make important decisions in a highly ambiguous environment. The decision to buyout failed banks could best be described as what type of decision?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Intuition is based on _, but lacking in _.