Exam 9: Managerial Decision Making

The decision-maker must _____ once the problem has been recognized and analyzed.

Most people underestimate their ability to predict uncertain outcomes.

Shirley works in the human resource department at Turtle Shells, Inc. She believes she is seeing an increase in drinking problems among the workforce. She thinks she needs to investigate further. She is at what stage of the managerial decision making process?

All of the following are characteristics of the classical decision making model except:

Which approach defines how a decision-maker should make decisions?

Under conditions of _____, managers know what goal they wish to achieve, but information about alternatives and future events is incomplete.

The tendency of organizations to invest time and money in a solution despite strong evidence that is not appropriate is referred to as:

Managers confront a decision requirement in the form of either a problem or an opportunity.

_____ decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

A(n) _____ approach describes how managers actually make decisions, not how they should.

Brainstorming uses a face-to-face interactive group to spontaneously suggest a wide range of alternatives for decision making.

When managers ask questions such as "What is the state of disequilibrium affecting us?", they are in which stage of the managerial decision-making process?

Once the desired alternative is developed, it should be _____.

_____ is the last step in the decision making process.

Personal _____ style refers to differences among people with respect to how they perceives problems and make decisions.

Rodney doesn't always realize that within his role as an air traffic controller, he must continuously perceive and process information based on knowledge and experience that he is not consciously aware of. This describes what type of decision-making?

When managers know which goals they wish to achieve, but information about alternatives and future events is incomplete, the condition of _____ exists.

Significant differences distinguish how individual managers approach problems and make decisions; each has his own dominant personal decision style. In a short essay, briefly describe four personal decision styles used by managers. Then describe three or four significant decisions you have made in the last 30 days, and use them to determine your dominant personal decision style. Explain how you reached your conclusion.