Question 1

An effective communication should utilize two-way active listening.

Accepted Answer

A) True 
 B)False  True

Question 2

Group facilitation skills include:

Accepted Answer

A)  linking themes 
B)  blocking attacks 
C)  turning into the process 
D)  all of the above 
A)  linking themes 
B)  blocking attacks 
C)  turning into the process 
D)  all of the above A

Question 3

When reflecting, you should avoid naming the emotion you hear.

Accepted Answer

A) True 
 B)False  False

Question 4

Guidelines for reflecting include:

Accepted Answer

A)  identifying the underlying message 
B)  ignoring strong emotions 
C)  being attentive 
D)  both a and c 
A)  identifying the underlying message 
B)  ignoring strong emotions 
C)  being attentive 
D)  both a and c

Question 5

Effective reflection involves the ability to describe feelings.

Accepted Answer

A) True 
 B)False

Question 6

There is no such thing as an inappropriate question.

Accepted Answer

A) True 
 B)False

Question 7

Group level skills include all of the following, except:

Accepted Answer

A)  emotional regulation 
B)  terminating successfully 
C)  confronting conflict 
D)  observing participation 
A)  emotional regulation 
B)  terminating successfully 
C)  confronting conflict 
D)  observing participation

Question 8

Basic communication skills form the foundation for group leadership skills.

Accepted Answer

A) True 
 B)False

Question 9

The leader must be able to:

Accepted Answer

A)  attend 
B)  anticipate member emotions 
C)  get all payments up-front 
D)  effectively avoid paraphrasing 
A)  attend 
B)  anticipate member emotions 
C)  get all payments up-front 
D)  effectively avoid paraphrasing

Question 10

Characteristics of effective communication include:

Accepted Answer

A)  one-way active listening 
B)  minimal feedback 
C)  vagueness 
D)  none of the above 
A)  one-way active listening 
B)  minimal feedback 
C)  vagueness 
D)  none of the above

Question 11

Restating what has been said in order to give the speaker your understanding of what he or she said is called:

Accepted Answer

A)  reflecting emotions 
B)  summarizing 
C)  paraphrasing 
D)  minimally encouraging 
A)  reflecting emotions 
B)  summarizing 
C)  paraphrasing 
D)  minimally encouraging

Question 12

One type of question is a double question.

Accepted Answer

A) True 
 B)False

Question 13

The Magician communication style puts others in the hot seat because of his or her questioning and probing.

Accepted Answer

A) True 
 B)False

Question 14

The three major uses for questions include:

Accepted Answer

A)  to obtain emotional responses 
B)  to clarify and avoid misunderstandings 
C)  to discover narcissistic behaviors 
D)  an effective tool of passive learning 
A)  to obtain emotional responses 
B)  to clarify and avoid misunderstandings 
C)  to discover narcissistic behaviors 
D)  an effective tool of passive learning

Question 15

Effective reflection involves being:

Accepted Answer

A)  open 
B)  closed 
C)  neutral 
D)  none of the above 
A)  open 
B)  closed 
C)  neutral 
D)  none of the above

Question 16

Types of questions include:

Accepted Answer

A)  direct 
B)  double 
C)  open 
D)  all of the above 
A)  direct 
B)  double 
C)  open 
D)  all of the above

Question 17

Ineffective communication involves all of the following, except:

Accepted Answer

A)  speaking only for yourself 
B)  using clichés 
C)  exhibiting defensiveness 
D)  asking inappropriate questions 
A)  speaking only for yourself 
B)  using clichés 
C)  exhibiting defensiveness 
D)  asking inappropriate questions

Question 18

A skilled group facilitator should not confront members.

Accepted Answer

A) True 
 B)False

Question 19

The Criticizer communication style points the finger of blame, criticizes, and demoralizes.

Accepted Answer

A) True 
 B)False

Question 20

One use for questions is to pinpoint something in order to take immediate action.

Accepted Answer

A) True 
 B)False

An effective communication should utilize two-way active listening.

Group facilitation skills include:

When reflecting, you should avoid naming the emotion you hear.

Guidelines for reflecting include:

Effective reflection involves the ability to describe feelings.

There is no such thing as an inappropriate question.

Group level skills include all of the following, except:

Basic communication skills form the foundation for group leadership skills.

The leader must be able to:

Characteristics of effective communication include:

Restating what has been said in order to give the speaker your understanding of what he or she said is called:

One type of question is a double question.

The Magician communication style puts others in the hot seat because of his or her questioning and probing.

The three major uses for questions include:

Effective reflection involves being:

Types of questions include:

Ineffective communication involves all of the following, except:

A skilled group facilitator should not confront members.

The Criticizer communication style points the finger of blame, criticizes, and demoralizes.

One use for questions is to pinpoint something in order to take immediate action.

Overview and Model

Planning

Exercises and Evaluation

Group Leadership and Instructional Style

Group Leader Self-Development

The Group: Progress and Process

Culture and Diversity Issues and Concerns

Ethics and Professional Standards

Potential Membershipproblems, Concernsand Intervention Skills

Managing Conflict and Guidelines for Confrontation

Leading Psychoeducationalgroups for Children and Adolescents

Leading Psychoeducationalgroups for Adults

Psychoeducational Groups for Illnesses and Other Conditions

Psychoeducational Support Groups

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Exam 6: Group Leadership Skills

An effective communication should utilize two-way active listening.

Group facilitation skills include:

When reflecting, you should avoid naming the emotion you hear.

Guidelines for reflecting include:

Effective reflection involves the ability to describe feelings.

There is no such thing as an inappropriate question.

Group level skills include all of the following, except:

Basic communication skills form the foundation for group leadership skills.

The leader must be able to:

Characteristics of effective communication include:

Restating what has been said in order to give the speaker your understanding of what he or she said is called:

One type of question is a double question.

The Magician communication style puts others in the hot seat because of his or her questioning and probing.

The three major uses for questions include:

Effective reflection involves being:

Types of questions include:

Ineffective communication involves all of the following, except:

A skilled group facilitator should not confront members.

The Criticizer communication style points the finger of blame, criticizes, and demoralizes.

One use for questions is to pinpoint something in order to take immediate action.

Overview and Model

Planning

Exercises and Evaluation

Group Leadership and Instructional Style

Group Leader Self-Development

The Group: Progress and Process

Culture and Diversity Issues and Concerns

Ethics and Professional Standards

Potential Membershipproblems, Concernsand Intervention Skills

Managing Conflict and Guidelines for Confrontation

Leading Psychoeducationalgroups for Children and Adolescents

Leading Psychoeducationalgroups for Adults

Psychoeducational Groups for Illnesses and Other Conditions

Psychoeducational Support Groups

Filters