Question 1

The beauty of a company extranet is that anybody around the world with online access can acquire important information about a company.

Accepted Answer

A) True 
 B)False

Question 2

Microblogging refers to

Accepted Answer

A)  sending brief updates online about work activities to employees. 
B)  e-leadership. 
C)  wikis. 
D)  setting up a chat room. 
A)  sending brief updates online about work activities to employees. 
B)  e-leadership. 
C)  wikis. 
D)  setting up a chat room.

Question 3

"Living with increased visibility" refers to the fact that in the Internet age

Accepted Answer

A)  the government demands more information from companies. 
B)  most employee recruiting is done over the Internet. 
C)  newspapers are more likely to publish scandals involving Internet firms. 
D)  positive and negative comments about the company can readily be posted on the Internet. 
A)  the government demands more information from companies. 
B)  most employee recruiting is done over the Internet. 
C)  newspapers are more likely to publish scandals involving Internet firms. 
D)  positive and negative comments about the company can readily be posted on the Internet.

Question 4

Members of a virtual office typically work in the same building or office complex.

Accepted Answer

A) True 
 B)False

Question 5

A disadvantage of a wiki is that employees are blocked from providing input directly on the site, and must send separate e-mail messages with the comments.

Accepted Answer

A) True 
 B)False

Question 6

The Internet era has resulted in an increase in the staff (secretarial) support available to managers at all levels in organizations.

Accepted Answer

A) True 
 B)False

Question 7

An effective call center for an E-business

Accepted Answer

A)  allows customers to use e-mail and the telephone at the same time. 
B)  limits calls to normal working hours. 
C)  virtually eliminates telephone contact with customers. 
D)  allows customers to follow up by telephone. 
A)  allows customers to use e-mail and the telephone at the same time. 
B)  limits calls to normal working hours. 
C)  virtually eliminates telephone contact with customers. 
D)  allows customers to follow up by telephone.

Question 8

An example of how information technology has enhanced business models would be Cisco Systems being able to sell servers directly over the Internet instead of using dealers.

Accepted Answer

A) True 
 B)False

Question 9

E-commerce managers no longer have to worry about Internet fraud because consumer protection groups have successfully combated most types of such fraud.

Accepted Answer

A) True 
 B)False

Question 10

At Staples, customers can purchase from its catalog, retail stores, or Web site. This illustrates that technology can

Accepted Answer

A)  integrate the traditional way of doing business with e-business. 
B)  integrate the new economy with the old economy. 
C)  increase the visibility of companies. 
D)  all of the choices 
A)  integrate the traditional way of doing business with e-business. 
B)  integrate the new economy with the old economy. 
C)  increase the visibility of companies. 
D)  all of the choices

Question 11

A major consequence of e-commerce for purchasing is that

Accepted Answer

A)  comparison shopping is much more difficult. 
B)  more products are bought and sold over the Internet. 
C)  many sellers impose a surcharge for online purchases. 
D)  smaller companies have less opportunity to display their products. 
A)  comparison shopping is much more difficult. 
B)  more products are bought and sold over the Internet. 
C)  many sellers impose a surcharge for online purchases. 
D)  smaller companies have less opportunity to display their products.

Question 12

Information technology has improved business models in the sense that

Accepted Answer

A)  companies now have a clearer analysis of which ventures will be profitable. 
B)  internal operations can be overhauled. 
C)  profit margins increase because of efficiencies in shipping. 
D)  the business can be conducted in new ways such as selling direct. 
A)  companies now have a clearer analysis of which ventures will be profitable. 
B)  internal operations can be overhauled. 
C)  profit margins increase because of efficiencies in shipping. 
D)  the business can be conducted in new ways such as selling direct.

Question 13

The major purpose of data mining is to look for ways to reduce costs, such as recycling old parts.

Accepted Answer

A) True 
 B)False

Question 14

A manager provides e-leadership when he or she takes the group to lunch at an Internet café.

Accepted Answer

A) True 
 B)False

The beauty of a company extranet is that anybody around the world with online access can acquire important information about a company.

Microblogging refers to

"Living with increased visibility" refers to the fact that in the Internet age

Members of a virtual office typically work in the same building or office complex.

A disadvantage of a wiki is that employees are blocked from providing input directly on the site, and must send separate e-mail messages with the comments.

The Internet era has resulted in an increase in the staff (secretarial) support available to managers at all levels in organizations.

An effective call center for an E-business

An example of how information technology has enhanced business models would be Cisco Systems being able to sell servers directly over the Internet instead of using dealers.

E-commerce managers no longer have to worry about Internet fraud because consumer protection groups have successfully combated most types of such fraud.

At Staples, customers can purchase from its catalog, retail stores, or Web site. This illustrates that technology can

A major consequence of e-commerce for purchasing is that

Information technology has improved business models in the sense that

The major purpose of data mining is to look for ways to reduce costs, such as recycling old parts.

A manager provides e-leadership when he or she takes the group to lunch at an Internet café.

The Managers Job

International Management and Cultural Diversity

Ethics and Social Responsibility

Essentials of Planning

Problem Solving and Decision Making

Quantitative Techniques for Planning and Decision Making

Job Design and Work Schedules

Organization Structure, Culture, and Change

Staffing and Human Resource Management

Leadership

Motivation

Communication

Teams, Groups, and Teamwork

Essentials of Control

Managing Ineffective Performers

Enhancing Personal Productivity and Managing Stress

Filters

Exam 14: Information Technology and E-Commerce

The beauty of a company extranet is that anybody around the world with online access can acquire important information about a company.

Microblogging refers to

"Living with increased visibility" refers to the fact that in the Internet age

Members of a virtual office typically work in the same building or office complex.

A disadvantage of a wiki is that employees are blocked from providing input directly on the site, and must send separate e-mail messages with the comments.

The Internet era has resulted in an increase in the staff (secretarial) support available to managers at all levels in organizations.

An effective call center for an E-business

An example of how information technology has enhanced business models would be Cisco Systems being able to sell servers directly over the Internet instead of using dealers.

E-commerce managers no longer have to worry about Internet fraud because consumer protection groups have successfully combated most types of such fraud.

At Staples, customers can purchase from its catalog, retail stores, or Web site. This illustrates that technology can

A major consequence of e-commerce for purchasing is that

Information technology has improved business models in the sense that

The major purpose of data mining is to look for ways to reduce costs, such as recycling old parts.

A manager provides e-leadership when he or she takes the group to lunch at an Internet café.

The Managers Job

International Management and Cultural Diversity

Ethics and Social Responsibility

Essentials of Planning

Problem Solving and Decision Making

Quantitative Techniques for Planning and Decision Making

Job Design and Work Schedules

Organization Structure, Culture, and Change

Staffing and Human Resource Management

Leadership

Motivation

Communication

Teams, Groups, and Teamwork

Essentials of Control

Managing Ineffective Performers

Enhancing Personal Productivity and Managing Stress

Filters