Question 1

According to the predominant approach to counseling, the person in a counseling relationship who can best determine the way to solve a patient's problem is

Accepted Answer

A)  a personal mentor. 
B)  a close family member. 
C)  the patient's therapist/counselor. 
D)  the patient. 
A)  a personal mentor. 
B)  a close family member. 
C)  the patient's therapist/counselor. 
D)  the patient.

Question 2

The third step in the QuEST model addresses

Accepted Answer

A)  asking patients how they are doing. 
B)  determining the best plan for treatment. 
C)  interpreting what the patient says. 
D)  Answering patient questions. 
A)  asking patients how they are doing. 
B)  determining the best plan for treatment. 
C)  interpreting what the patient says. 
D)  Answering patient questions.

Question 3

How can one's schema towards personal health affect one's listening?

Accepted Answer

One's listening can be affected by perso

Question 4

Discuss at least two differences in a paternalist and consumeristic approach to the patient-physician relationship.

Accepted Answer

Paternalist approaches involve listening

Question 5

Patients who feel they are basically buying a service from their physician are most likely holding a ___________ orientation toward their doctors.

Accepted Answer

A)  paternalist 
B)  fearful 
C)  fraternal 
D)  consumeristic 
A)  paternalist 
B)  fearful 
C)  fraternal 
D)  consumeristic

Question 6

__________ are more likely to have a consumeristic approach during doctor's visits, demonstrating one of the differences gender can have on health interactions.

Accepted Answer

The answer of __________ are more likely to have a...

Question 7

Identify two things patients can do nonverbally to ensure they have their physician's attention.

Accepted Answer

The patient can check for a ph

Question 8

Patient satisfaction is more dependent on clinical skills than communication skills.

Accepted Answer

A) True 
 B)False

Question 9

Abram always does what his doctor tells him to do. He most likely has a(n) __________
approach to patient-provider interactions.

Accepted Answer

The answer of Abram always does what his doctor tells...

Question 10

According to Gassmann and Grawe, the best therapists are able to

Accepted Answer

A)  paraphrase the conversation succinctly. 
B)  ask open-ended questions. 
C)  solve patient problems. 
D)  assess patient strengths. 
A)  paraphrase the conversation succinctly. 
B)  ask open-ended questions. 
C)  solve patient problems. 
D)  assess patient strengths.

Question 11

Women are more likely to visit the doctor than men.

Accepted Answer

A) True 
 B)False

Question 12

The text provides several tips for health workers and volunteers. Describe four of these tips and specifically explain how each can help improve relationships with patients.

Accepted Answer

Be aware of personal schemas, be aware o

Question 13

Describe three ways low health literacy can affect individual health care.

Accepted Answer

Any of the following impacts apply: diff

Question 14

Employees at a nursing home who call residents "honey" and speak to them slowly are using
__________.

Accepted Answer

The answer of Employees at a nursing home who call...

Question 15

"I think all of the stress I am under is causing my migraines" is an example of an indirect question.

Accepted Answer

A) True 
 B)False

Question 16

One nonverbal way in which patients might indicate to a physician that they are about to make an important disclosure is by

Accepted Answer

A)  head nodding while talking. 
B)  a long pause while talking. 
C)  talking rapidly. 
D)  interrupting the physician. 
A)  head nodding while talking. 
B)  a long pause while talking. 
C)  talking rapidly. 
D)  interrupting the physician.

Question 17

According to the text, physicians face two roles, and balancing these roles can be problematic. What are these roles, and how might they present problems?

Accepted Answer

Physicians face interpersonal

Question 18

What three factors appear to predict patient satisfaction in a physician, nurses, and hospital staff?

Accepted Answer

Empathetic communica

Question 19

Ari discusses with his doctor some of his reasons for stress-related illness, addressing some of the monetary issues within his family. Ari is using the voice of the __________.

Accepted Answer

The answer of Ari discusses with his doctor some of...

Question 20

Most medical schools provide patient-provider communication training.

Accepted Answer

A) True 
 B)False

According to the predominant approach to counseling, the person in a counseling relationship who can best determine the way to solve a patient's problem is

The third step in the QuEST model addresses

How can one's schema towards personal health affect one's listening?

Discuss at least two differences in a paternalist and consumeristic approach to the patient-physician relationship.

Patients who feel they are basically buying a service from their physician are most likely holding a ___________ orientation toward their doctors.

__________ are more likely to have a consumeristic approach during doctor's visits, demonstrating one of the differences gender can have on health interactions.

Identify two things patients can do nonverbally to ensure they have their physician's attention.

Patient satisfaction is more dependent on clinical skills than communication skills.

Abram always does what his doctor tells him to do. He most likely has a(n) __________ approach to patient-provider interactions.

According to Gassmann and Grawe, the best therapists are able to

Women are more likely to visit the doctor than men.

The text provides several tips for health workers and volunteers. Describe four of these tips and specifically explain how each can help improve relationships with patients.

Describe three ways low health literacy can affect individual health care.

Employees at a nursing home who call residents "honey" and speak to them slowly are using __________.

"I think all of the stress I am under is causing my migraines" is an example of an indirect question.

One nonverbal way in which patients might indicate to a physician that they are about to make an important disclosure is by

According to the text, physicians face two roles, and balancing these roles can be problematic. What are these roles, and how might they present problems?

What three factors appear to predict patient satisfaction in a physician, nurses, and hospital staff?

Ari discusses with his doctor some of his reasons for stress-related illness, addressing some of the monetary issues within his family. Ari is using the voice of the __________.

Most medical schools provide patient-provider communication training.

Introduction and Overview

Listening

Listening and Information Processing

Individual Differences in Listening Processes

Listening in a Mediated World

Listening in the Conversational Context

Listening and Relationship Building the Family Context

Listening and Relationship Building Friends and Romance

Listening in Context Education

Listening in Context

Listening in Legal Contexts

Transforming Listening: Future Directions

Filters

Exam 11: Listening and Health

According to the predominant approach to counseling, the person in a counseling relationship who can best determine the way to solve a patient's problem is

The third step in the QuEST model addresses

How can one's schema towards personal health affect one's listening?

Discuss at least two differences in a paternalist and consumeristic approach to the patient-physician relationship.

Patients who feel they are basically buying a service from their physician are most likely holding a ___________ orientation toward their doctors.

__________ are more likely to have a consumeristic approach during doctor's visits, demonstrating one of the differences gender can have on health interactions.

Identify two things patients can do nonverbally to ensure they have their physician's attention.

Patient satisfaction is more dependent on clinical skills than communication skills.

Abram always does what his doctor tells him to do. He most likely has a(n) __________ approach to patient-provider interactions.

According to Gassmann and Grawe, the best therapists are able to

Women are more likely to visit the doctor than men.

The text provides several tips for health workers and volunteers. Describe four of these tips and specifically explain how each can help improve relationships with patients.

Describe three ways low health literacy can affect individual health care.

Employees at a nursing home who call residents "honey" and speak to them slowly are using __________.

"I think all of the stress I am under is causing my migraines" is an example of an indirect question.

One nonverbal way in which patients might indicate to a physician that they are about to make an important disclosure is by

According to the text, physicians face two roles, and balancing these roles can be problematic. What are these roles, and how might they present problems?

What three factors appear to predict patient satisfaction in a physician, nurses, and hospital staff?

Ari discusses with his doctor some of his reasons for stress-related illness, addressing some of the monetary issues within his family. Ari is using the voice of the __________.

Most medical schools provide patient-provider communication training.

Introduction and Overview

Listening

Listening and Information Processing

Individual Differences in Listening Processes

Listening in a Mediated World

Listening in the Conversational Context

Listening and Relationship Building the Family Context

Listening and Relationship Building Friends and Romance

Listening in Context Education

Listening in Context

Listening in Legal Contexts

Transforming Listening: Future Directions

Filters