Exam 11: Listening and Health

Cultures with a holistic approach to health refer to the life force of energy in the body as __________.

Demonstrating __________ is especially important in situations when addressing the health and treatment of children and the elderly.

Difficulty understanding prescription instructions could indicate low ____________________.

Identify a result of physicians being associated with a managed care system.

The QuEST model to address patient dissatisfaction includes questioning, evaluation, setting a course of action, and __________.

Doctors who develop ongoing relationships with patients can experience positive outcomes in their profession. Identify at least two of these positive results for doctors.

In terms of the doctor-patient relationship, adolescents and adults differ on the importance of __________ when sharing health information.

How is the Recall step of the Listening MATERRS model important for health related interactions?

When therapists paraphrase a client's statement, they are engaging in

A patient is more likely to understand and process a message from a doctor when the message regards a serious diagnosis.