Question 1

Author Susan Scott believes that the __________ is the relationship.

Accepted Answer

The answer of Author Susan Scott believes that the __________...

Question 2

. Which of the following type of messages will likely be better received?

Accepted Answer

A)  polymediated 
B)  low person-centered 
C)  directive 
D)  high person-centered 
A)  polymediated 
B)  low person-centered 
C)  directive 
D)  high person-centered

Question 3

Scott and Stacy, both trainers and owners of fitness centers, are discussing the latest findings about the benefits of weight training. Scott launching into a tangent on muscles and trigger reflexes. Which of Grice's maxims is he violating?

Accepted Answer

A)  Quality 
B)  Manner 
C)  Quantity 
D)  Relevance 
A)  Quality 
B)  Manner 
C)  Quantity 
D)  Relevance

Question 4

Individuals would prefer interacting with an attentive, disagreeing listener than an inattentive listener.

Accepted Answer

A) True 
 B)False

Question 5

Conversations take place in the context of settings as well as __________.

Accepted Answer

The answer of Conversations take place in the context of...

Question 6

Bavelas, Coates, and Johnson believe that one reason researchers focus greater attention on speaker roles in a conversation rather than listener roles is because

Accepted Answer

A)  a listener is not necessary for someone to speak. 
B)  there is no message without a speaker. 
C)  listeners take the back channel in models of communication. 
D)  listening is a hypothetical construct that is difficult to measure. 
A)  a listener is not necessary for someone to speak. 
B)  there is no message without a speaker. 
C)  listeners take the back channel in models of communication. 
D)  listening is a hypothetical construct that is difficult to measure.

Question 7

The second step of the Bannon Four Stage Conflict Process is

Accepted Answer

A)  inquire. 
B)  ask permission. 
C)  express empathy. 
D)  explain choices. 
A)  inquire. 
B)  ask permission. 
C)  express empathy. 
D)  explain choices.

Question 8

Laura Janusik suggested that we are "blocked" from fully understanding each other.

Accepted Answer

A) True 
 B)False

Question 9

Kara tells a story about a rude postal service employee who "practically threw a package" into the office and ran out of the building. Sydney, who is listening to the story, says, "Kara, the mail carriers have a whole office building to deliver to. I think your story is a bit insensitive." Which of the following is Kara most likely to feel?

Accepted Answer

A)  More self-confirmed 
B)  Less self-verified 
C)  Less self-monitored 
D)  More self-verified 
A)  More self-confirmed 
B)  Less self-verified 
C)  Less self-monitored 
D)  More self-verified

Question 10

Individuals with high receiver apprehension typically do not want to listen.

Accepted Answer

A) True 
 B)False

Question 11

Does a conversation have to be face-to-face? Why or why not?

Accepted Answer

No, a conversation needs to ha

Question 12

The principle that indicates people engage in conversation to get the maximum amount of information possible, while acknowledging conversation partners are doing the same, is called the

Accepted Answer

A)  principle of cooperation. 
B)  principle of relations. 
C)  principle of co-creation. 
D)  principle of accommodation. 
A)  principle of cooperation. 
B)  principle of relations. 
C)  principle of co-creation. 
D)  principle of accommodation.

Question 13

Discuss two of the findings from the emotional support research conducted by April Trees.

Accepted Answer

Trees reported that emotional disclosure

Question 14

The interaction of interdependent people who perceive incompatible desires is __________.

Accepted Answer

The answer of The interaction of interdependent people who perceive...

Question 15

According to the research presented in your book, what is the commonality in how Native and Asian Americans prefer to handle conflict?

Accepted Answer

A)  Both Native and Asian Americans prefer handling conflicts in private by themselves. 
B)  Both Native and Asian Americans prefer bringing in a third party to mediate. 
C)  Both Native and Asian Americans prefer ignoring conflict rather than addressing it. 
D)  Both Native and Asian Americans prefer collaboration with the other party in conflict. 
A)  Both Native and Asian Americans prefer handling conflicts in private by themselves. 
B)  Both Native and Asian Americans prefer bringing in a third party to mediate. 
C)  Both Native and Asian Americans prefer ignoring conflict rather than addressing it. 
D)  Both Native and Asian Americans prefer collaboration with the other party in conflict.

Question 16

The Four Stage Conflict Process was developed by __________.

Accepted Answer

The answer of The Four Stage Conflict Process was developed...

Question 17

We must embrace our blockages to truly communicate with each other.

Accepted Answer

A) True 
 B)False

Question 18

World-renowned physicist __________ believes that in many listening instances, we are blocked from full understanding.

Accepted Answer

The answer of World-renowned physicist __________ believes that in many...

Question 19

In which scenario is a listener more likely to understand a speaker's message?

Accepted Answer

A)  In a lecture hall where listeners sit and take notes 
B)  Around a table where listeners are asked to respond to material 
C)  In an auditorium where listeners sit quietly and focus on the material 
D)  At a meeting reviewing instructions for forms the listener has already completed 
A)  In a lecture hall where listeners sit and take notes 
B)  Around a table where listeners are asked to respond to material 
C)  In an auditorium where listeners sit quietly and focus on the material 
D)  At a meeting reviewing instructions for forms the listener has already completed

Question 20

One clue that Callie may be a low self-monitor is that she concentrates more on the immediate situation rather than hypothetical outcomes.

Accepted Answer

A) True 
 B)False

Author Susan Scott believes that the __________ is the relationship.

. Which of the following type of messages will likely be better received?

Scott and Stacy, both trainers and owners of fitness centers, are discussing the latest findings about the benefits of weight training. Scott launching into a tangent on muscles and trigger reflexes. Which of Grice's maxims is he violating?

Individuals would prefer interacting with an attentive, disagreeing listener than an inattentive listener.

Conversations take place in the context of settings as well as __________.

Bavelas, Coates, and Johnson believe that one reason researchers focus greater attention on speaker roles in a conversation rather than listener roles is because

The second step of the Bannon Four Stage Conflict Process is

Laura Janusik suggested that we are "blocked" from fully understanding each other.

Individuals with high receiver apprehension typically do not want to listen.

Does a conversation have to be face-to-face? Why or why not?

The principle that indicates people engage in conversation to get the maximum amount of information possible, while acknowledging conversation partners are doing the same, is called the

Discuss two of the findings from the emotional support research conducted by April Trees.

The interaction of interdependent people who perceive incompatible desires is __________.

According to the research presented in your book, what is the commonality in how Native and Asian Americans prefer to handle conflict?

The Four Stage Conflict Process was developed by __________.

We must embrace our blockages to truly communicate with each other.

World-renowned physicist __________ believes that in many listening instances, we are blocked from full understanding.

In which scenario is a listener more likely to understand a speaker's message?

One clue that Callie may be a low self-monitor is that she concentrates more on the immediate situation rather than hypothetical outcomes.

Introduction and Overview

Listening

Listening and Information Processing

Individual Differences in Listening Processes

Listening in a Mediated World

Listening and Relationship Building the Family Context

Listening and Relationship Building Friends and Romance

Listening in Context Education

Listening in Context

Listening and Health

Listening in Legal Contexts

Transforming Listening: Future Directions

Filters

Exam 6: Listening in the Conversational Context

Author Susan Scott believes that the __________ is the relationship.

. Which of the following type of messages will likely be better received?

Scott and Stacy, both trainers and owners of fitness centers, are discussing the latest findings about the benefits of weight training. Scott launching into a tangent on muscles and trigger reflexes. Which of Grice's maxims is he violating?

Individuals would prefer interacting with an attentive, disagreeing listener than an inattentive listener.

Conversations take place in the context of settings as well as __________.

Bavelas, Coates, and Johnson believe that one reason researchers focus greater attention on speaker roles in a conversation rather than listener roles is because

The second step of the Bannon Four Stage Conflict Process is

Laura Janusik suggested that we are "blocked" from fully understanding each other.

Individuals with high receiver apprehension typically do not want to listen.

Does a conversation have to be face-to-face? Why or why not?

The principle that indicates people engage in conversation to get the maximum amount of information possible, while acknowledging conversation partners are doing the same, is called the

Discuss two of the findings from the emotional support research conducted by April Trees.

The interaction of interdependent people who perceive incompatible desires is __________.

According to the research presented in your book, what is the commonality in how Native and Asian Americans prefer to handle conflict?

The Four Stage Conflict Process was developed by __________.

We must embrace our blockages to truly communicate with each other.

World-renowned physicist __________ believes that in many listening instances, we are blocked from full understanding.

In which scenario is a listener more likely to understand a speaker's message?

One clue that Callie may be a low self-monitor is that she concentrates more on the immediate situation rather than hypothetical outcomes.

Introduction and Overview

Listening

Listening and Information Processing

Individual Differences in Listening Processes

Listening in a Mediated World

Listening and Relationship Building the Family Context

Listening and Relationship Building Friends and Romance

Listening in Context Education

Listening in Context

Listening and Health

Listening in Legal Contexts

Transforming Listening: Future Directions

Filters