Exam 6: Listening in the Conversational Context

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What are Grice's conversational maxims? Identify and describe each one.

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Conversational partners manage social interaction by _____________________________.

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Burleson provides multiple suggestions for ways one can demonstrate positive social support behaviors. Describe four of those specific social support behaviors.

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Individuals that value providing emotional support are likely to

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While he was at lunch with his officemate, John broke eye contact to look at the passing dessert tray, but then looked back a few seconds later. Based on research on listener participation, what is John's officemate likely to do after John broke eye contact?

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The role of the listener in the Shannon-Weaver model of communication is to respond minimally.

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Effective support is invisible and nondirective. Describe two additional qualities associated with effective support.

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Listeners in the communication process should be seen as speakers waiting their turn to speak.

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Generic responses that are given without cognitive engagement are _____________ ______.

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How does Individual Receiver Apprehension affect listening?

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Which of the following is NOT one of Grice's maxims?

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Pecchioni and Halone suggest that the type of relationship and support needed in the relationship will determine how support is provided.

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_______________________ refers to how we construct our own social words.

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Finding agreement is a primary goal in good conversations.

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Kelly hosts a celebration to thank her workplace for a great year, and she plans pedicures and face masks for everyone. As fun as it sounded to Kelly, many of her male co-workers felt like they were out of place. Kelly's biased behavior could be best described as __________.

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How individuals construct their own social worlds is known as

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Define problem-focused and emotion-focused support, and provide one example scenario in which each type of support would be appropriate.

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In a conversation, verbal or nonverbal feedback that is directly tied in with what a speaker says is called what?

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Describe the role of listening in establishing a feeling of psychological safety.

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