Question 1

__________ and __________ introduced the concept of listening fidelity.

Accepted Answer

The answer of __________ and __________ introduced the concept of...

Question 2

Women in __________ cultures are encouraged to show expression in a similar manner to men.

Accepted Answer

A)  Individualistic 
B)  Gender-neutral 
C)  Collectivistic 
D)  Universal 
A)  Individualistic 
B)  Gender-neutral 
C)  Collectivistic 
D)  Universal

Question 3

Early research on listening fidelity studied the listener's nonverbal reactions to a message.

Accepted Answer

A) True 
 B)False

Question 4

One of the skills essential to good therapeutic listening is listening with sympathy.

Accepted Answer

A) True 
 B)False

Question 5

Identify and define the types of listening presented in Arnold's Typology of Listening.

Accepted Answer

Red, yellow, and green listening are def

Question 6

__________ is sharing someone's emotions, while __________ is feeling emotion for someone else.

Accepted Answer

The answer of __________ is sharing someone's emotions, while __________...

Question 7

Analysis of listening fidelity is one way to measure listening.

Accepted Answer

A) True 
 B)False

Question 8

Discriminative listening is the type of listening that addresses how one physically receives a sound.

Accepted Answer

A) True 
 B)False

Question 9

Barrett is saying "Hmm..." and nodding his head as his client talks about her lunch date before the start of their appointment. Which level of listening most accurately describes Barrett's behavior in this communication act?

Accepted Answer

A)  Passive listening 
B)  Responsive listening 
C)  Selective listening 
D)  Empathic listening 
A)  Passive listening 
B)  Responsive listening 
C)  Selective listening 
D)  Empathic listening

Question 10

The ability to put oneself in the shoes of another is __________.

Accepted Answer

The answer of The ability to put oneself in the...

Question 11

According to Arnold's Typology of Listening, a red listener

Accepted Answer

A)  focuses on his/her own needs. 
B)  provides judgment. 
C)  fixes the problems. 
D)  evaluates a message fully. 
A)  focuses on his/her own needs. 
B)  provides judgment. 
C)  fixes the problems. 
D)  evaluates a message fully.

Question 12

Men have an empathic edge, especially in collectivist cultures where emotions are more encouraged.

Accepted Answer

A) True 
 B)False

Question 13

According to the authors of the text, listening is a critical __________ and __________competency.

Accepted Answer

The answer of According to the authors of the text,...

Question 14

Luke is listening to his younger brother talk about the bully at his school. The bully is bothering Luke's brother, and even though Luke's brother wants to deal with the issue alone, Luke decides to do something to help. Based on the standards provided in your textbook, has Luke been a good therapeutic listener?

Accepted Answer

A)  Yes, Luke listened and helped in an appropriate situation. 
B)  Yes, Luke listened to show support. 
C)  No, Luke should keep listening but not get involved. 
D)  No, Luke should listen but only give advice. 
A)  Yes, Luke listened and helped in an appropriate situation. 
B)  Yes, Luke listened to show support. 
C)  No, Luke should keep listening but not get involved. 
D)  No, Luke should listen but only give advice.

Question 15

According to the research of Fischer and Manstead, women in all countries surveyed reported more intense emotions.

Accepted Answer

A) True 
 B)False

Question 16

The levels of listening most obviously address which one of the following?

Accepted Answer

A)  How much effort one puts into listening. 
B)  How we process different types of information. 
C)  Why it is normal to be a red listener. 
D)  Why one is or is not empathic. 
A)  How much effort one puts into listening. 
B)  How we process different types of information. 
C)  Why it is normal to be a red listener. 
D)  Why one is or is not empathic.

Question 17

If a nonverbal message is inconsistent with a verbal message, this is most often because the message content is unpleasant.

Accepted Answer

A) True 
 B)False

Question 18

If Bonita only listens to political commentary when her personal ideals are being supported, Bonita is at the __________ level of listening.

Accepted Answer

The answer of If Bonita only listens to political commentary...

Question 19

According to Van Slyke, how is the empathic level of listening different than the other levels?

Accepted Answer

The empathic level of listening requires

Question 20

Carl Rogers is credited with developing a client-centered style of listening often used in therapy sessions.

Accepted Answer

A) True 
 B)False

and introduced the concept of listening fidelity.

Women in __________ cultures are encouraged to show expression in a similar manner to men.

Early research on listening fidelity studied the listener's nonverbal reactions to a message.

One of the skills essential to good therapeutic listening is listening with sympathy.

Identify and define the types of listening presented in Arnold's Typology of Listening.

is sharing someone's emotions, while is feeling emotion for someone else.

Analysis of listening fidelity is one way to measure listening.

Discriminative listening is the type of listening that addresses how one physically receives a sound.

Barrett is saying "Hmm..." and nodding his head as his client talks about her lunch date before the start of their appointment. Which level of listening most accurately describes Barrett's behavior in this communication act?

The ability to put oneself in the shoes of another is __________.

According to Arnold's Typology of Listening, a red listener

Men have an empathic edge, especially in collectivist cultures where emotions are more encouraged.

According to the authors of the text, listening is a critical and competency.

According to the research of Fischer and Manstead, women in all countries surveyed reported more intense emotions.

The levels of listening most obviously address which one of the following?

If a nonverbal message is inconsistent with a verbal message, this is most often because the message content is unpleasant.

If Bonita only listens to political commentary when her personal ideals are being supported, Bonita is at the __________ level of listening.

According to Van Slyke, how is the empathic level of listening different than the other levels?

Carl Rogers is credited with developing a client-centered style of listening often used in therapy sessions.

Introduction and Overview

Listening and Information Processing

Individual Differences in Listening Processes

Listening in a Mediated World

Listening in the Conversational Context

Listening and Relationship Building the Family Context

Listening and Relationship Building Friends and Romance

Listening in Context Education

Listening in Context

Listening and Health

Listening in Legal Contexts

Transforming Listening: Future Directions

Filters

Exam 2: Listening

__________ and __________ introduced the concept of listening fidelity.

Women in __________ cultures are encouraged to show expression in a similar manner to men.

Early research on listening fidelity studied the listener's nonverbal reactions to a message.

One of the skills essential to good therapeutic listening is listening with sympathy.

Identify and define the types of listening presented in Arnold's Typology of Listening.

__________ is sharing someone's emotions, while __________ is feeling emotion for someone else.

Analysis of listening fidelity is one way to measure listening.

Discriminative listening is the type of listening that addresses how one physically receives a sound.

Barrett is saying "Hmm..." and nodding his head as his client talks about her lunch date before the start of their appointment. Which level of listening most accurately describes Barrett's behavior in this communication act?

The ability to put oneself in the shoes of another is __________.

According to Arnold's Typology of Listening, a red listener

Men have an empathic edge, especially in collectivist cultures where emotions are more encouraged.

According to the authors of the text, listening is a critical __________ and __________competency.

According to the research of Fischer and Manstead, women in all countries surveyed reported more intense emotions.

The levels of listening most obviously address which one of the following?

If a nonverbal message is inconsistent with a verbal message, this is most often because the message content is unpleasant.

If Bonita only listens to political commentary when her personal ideals are being supported, Bonita is at the __________ level of listening.

According to Van Slyke, how is the empathic level of listening different than the other levels?

Carl Rogers is credited with developing a client-centered style of listening often used in therapy sessions.

Introduction and Overview

Listening and Information Processing

Individual Differences in Listening Processes

Listening in a Mediated World

Listening in the Conversational Context

Listening and Relationship Building the Family Context

Listening and Relationship Building Friends and Romance

Listening in Context Education

Listening in Context

Listening and Health

Listening in Legal Contexts

Transforming Listening: Future Directions

Filters

and introduced the concept of listening fidelity.

is sharing someone's emotions, while is feeling emotion for someone else.

According to the authors of the text, listening is a critical and competency.