Question 1

Explain three reasons why employees may resist contributing to KM.

Accepted Answer

1. Privacy concerns-Perceived threats to

Question 2

Briefly describe what is knowledge leakage and why is it an important issue to address?

Accepted Answer

The same communication technologies that

Question 3

The main reason Web 2.0 has been so successful is that it leverages crowd sourcing for knowledge creation.

Accepted Answer

A) True 
 B)False

Question 4

Why might senior executve be reluctant to adapt?

Accepted Answer

A) fear of losing their hierarchical position 
B) fear of getting a salary reduction 
C) fear of being seen as dead weight 
D) fear of being obsolete 
E) fear to change 
A) fear of losing their hierarchical position 
B) fear of getting a salary reduction 
C) fear of being seen as dead weight 
D) fear of being obsolete 
E) fear to change

Question 5

The solutions to wicked problems are usually not good, but are easily applied to future instances of the problem.

Accepted Answer

A) True 
 B)False

Question 6

Which is the only perspective relevant to consider in existing decision support and KM systems?

Accepted Answer

A) technical 
B) personal and individual 
C) organizational and social 
D) ethical and aesthetic 
E) all of the above 
A) technical 
B) personal and individual 
C) organizational and social 
D) ethical and aesthetic 
E) all of the above

Question 7

Knowledge is power concerns may stem from a user's fear for their job security.

Accepted Answer

A) True 
 B)False

Question 8

Which of these is a wicked problem?

Accepted Answer

A) starting a company blog 
B) implementing an ERP 
C) switching IT hardware vendors 
D) renegotiating a software licensing contract 
E) All of the above 
A) starting a company blog 
B) implementing an ERP 
C) switching IT hardware vendors 
D) renegotiating a software licensing contract 
E) All of the above

Question 9

Copyrights grant the holder an exclusive monopoly to any product containing the copyrighted works.

Accepted Answer

A) True 
 B)False

Question 10

Patents are excellent vehicles for protecting valuable information about technical innovations and products.

Accepted Answer

A) True 
 B)False

Question 11

The technical perspective for KM support involves analyzing the alternatives and implementing the chosen alternative.

Accepted Answer

A) True 
 B)False

Question 12

Discuss the traditional decision making process.

Accepted Answer

In the conventional decision-making proc

Question 13

Which of the following a perspective to consider when implementing a KM system?

Accepted Answer

A) technical 
B) personal and individual 
C) organizational and social 
D) ethical and aesthetic 
E) all of the above 
A) technical 
B) personal and individual 
C) organizational and social 
D) ethical and aesthetic 
E) all of the above

Question 14

Implementing an ERP is an example of a wicked problem.

Accepted Answer

A) True 
 B)False

Question 15

Which might apply to concerns about knowledge as power?

Accepted Answer

A) Fear of corporate conspiracy 
B) Privately held knowledge makes someone indispensible 
C) Fear for job security 
D) a & b 
E) b & c 
A) Fear of corporate conspiracy 
B) Privately held knowledge makes someone indispensible 
C) Fear for job security 
D) a & b 
E) b & c

Question 16

What are the new multiple perspectives to consider for KM support?

Accepted Answer

1. Technical perspective: Consists of an

Question 17

The organization and social perspective for KM support involves looking at ethical and aesthetic issues.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is not a step in the traditional decision making model?

Accepted Answer

A) recognize the problem 
B) define the problem in terms of a model 
C) analyze alternative solutions 
D) call tech support 
E) implement the best solution 
A) recognize the problem 
B) define the problem in terms of a model 
C) analyze alternative solutions 
D) call tech support 
E) implement the best solution

Question 19

List the legal ways of mitigating/preventing potential damage from loss of IP?

Accepted Answer

1. A nondisclosure agreement is a contra

Question 20

Why might an employee be concerned about privacy?

Accepted Answer

A) fear of political retribution 
B) fear that over time comments may be misconstrued 
C) modesty 
D) a & b 
E) All of the above 
A) fear of political retribution 
B) fear that over time comments may be misconstrued 
C) modesty 
D) a & b 
E) All of the above

Explain three reasons why employees may resist contributing to KM.

Briefly describe what is knowledge leakage and why is it an important issue to address?

The main reason Web 2.0 has been so successful is that it leverages crowd sourcing for knowledge creation.

Why might senior executve be reluctant to adapt?

The solutions to wicked problems are usually not good, but are easily applied to future instances of the problem.

Which is the only perspective relevant to consider in existing decision support and KM systems?

Knowledge is power concerns may stem from a user's fear for their job security.

Which of these is a wicked problem?

Copyrights grant the holder an exclusive monopoly to any product containing the copyrighted works.

Patents are excellent vehicles for protecting valuable information about technical innovations and products.

The technical perspective for KM support involves analyzing the alternatives and implementing the chosen alternative.

Discuss the traditional decision making process.

Which of the following a perspective to consider when implementing a KM system?

Implementing an ERP is an example of a wicked problem.

Which might apply to concerns about knowledge as power?

What are the new multiple perspectives to consider for KM support?

The organization and social perspective for KM support involves looking at ethical and aesthetic issues.

Which of the following is not a step in the traditional decision making model?

List the legal ways of mitigating/preventing potential damage from loss of IP?

Why might an employee be concerned about privacy?

Introducing Knowledge Management

The Nature of Knowledge

Knowledge Management Foundations

Knowledge Management Solutions: Processes and Systems

Organizational Impacts of Knowledge Management

Knowledge Application Systems

Knowledge Capture Systems

Knowledge Sharing Systems

Knowledge Discovery Systems

Emergent Knowledge Management Practices

Factors Influencing Knowledge Management

Leadership Assessment of Knowledge Management

Filters

Exam 13: The Future of Knowledge Management

Explain three reasons why employees may resist contributing to KM.

Briefly describe what is knowledge leakage and why is it an important issue to address?

The main reason Web 2.0 has been so successful is that it leverages crowd sourcing for knowledge creation.

Why might senior executve be reluctant to adapt?

The solutions to wicked problems are usually not good, but are easily applied to future instances of the problem.

Which is the only perspective relevant to consider in existing decision support and KM systems?

Knowledge is power concerns may stem from a user's fear for their job security.

Which of these is a wicked problem?

Copyrights grant the holder an exclusive monopoly to any product containing the copyrighted works.

Patents are excellent vehicles for protecting valuable information about technical innovations and products.

The technical perspective for KM support involves analyzing the alternatives and implementing the chosen alternative.

Discuss the traditional decision making process.

Which of the following a perspective to consider when implementing a KM system?

Implementing an ERP is an example of a wicked problem.

Which might apply to concerns about knowledge as power?

What are the new multiple perspectives to consider for KM support?

The organization and social perspective for KM support involves looking at ethical and aesthetic issues.

Which of the following is not a step in the traditional decision making model?

List the legal ways of mitigating/preventing potential damage from loss of IP?

Why might an employee be concerned about privacy?

Introducing Knowledge Management

The Nature of Knowledge

Knowledge Management Foundations

Knowledge Management Solutions: Processes and Systems

Organizational Impacts of Knowledge Management

Knowledge Application Systems

Knowledge Capture Systems

Knowledge Sharing Systems

Knowledge Discovery Systems

Emergent Knowledge Management Practices

Factors Influencing Knowledge Management

Leadership Assessment of Knowledge Management

Filters