Question 1

Which of the following is another term for mission?

Accepted Answer

A)  operative goals 
B)  decision guidelines 
C)  official goals 
D)  performance standards 
A)  operative goals 
B)  decision guidelines 
C)  official goals 
D)  performance standards

Question 2

What does a competing-values approach have to do with organizational effectiveness?

Accepted Answer

The competing-values approach

Question 3

Which of the following is a contingency approach to the measurement of organizational effectiveness?

Accepted Answer

A)  whether the organization's internal activities and processes are efficient 
B)  the system resource approach, which examines product and service outputs 
C)  stakeholders' views on effectiveness 
D)  which competing values are applicable 
A)  whether the organization's internal activities and processes are efficient 
B)  the system resource approach, which examines product and service outputs 
C)  stakeholders' views on effectiveness 
D)  which competing values are applicable

Question 4

What kind of approach to organizational effectiveness is concerned with the output side and whether the organization achieves effectiveness in terms of desired levels of output?

Accepted Answer

A)  goal 
B)  resource-based 
C)  analytical 
D)  internal process 
A)  goal 
B)  resource-based 
C)  analytical 
D)  internal process

Question 5

Top managers have a number of roles in the achievement of organizational effectiveness. Which of the following is included in an examination of the internal environment?

Accepted Answer

A)  opportunities 
B)  weaknesses 
C)  uncertainty 
D)  resource availability 
A)  opportunities 
B)  weaknesses 
C)  uncertainty 
D)  resource availability

Question 6

Growth and output volume are examples of overall performance goals.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following strategies is exemplified by the slogan "We're a no-frills business! When we save, you save!"?

Accepted Answer

A)  low-cost leadership 
B)  differentiation 
C)  focus 
D)  legitimacy 
A)  low-cost leadership 
B)  differentiation 
C)  focus 
D)  legitimacy

Question 8

Describe the internal-process effectiveness measure of economic efficiency.

Accepted Answer

The measure looks at the exten

Question 9

Which of the following researchers' work refers to the differentiation strategy?

Accepted Answer

A)  Frederic Taylor's scientific management. 
B)  Henri Fayol's Hawthorne Studies. 
C)  Michael Porter's competitive strategies. 
D)  K. D. Bowerman's "Strategy for Empowerment." 
A)  Frederic Taylor's scientific management. 
B)  Henri Fayol's Hawthorne Studies. 
C)  Michael Porter's competitive strategies. 
D)  K. D. Bowerman's "Strategy for Empowerment."

Question 10

The Stevens Corporation has goals that reflect deeply rooted values of growth and resource acquisition. In the competing-values approach to effectiveness evaluation, primarily which quadrant would the company be considered to be in?

Accepted Answer

A)  rational-goal emphasis 
B)  internal-process emphasis 
C)  open-systems emphasis 
D)  human relations emphasis 
A)  rational-goal emphasis 
B)  internal-process emphasis 
C)  open-systems emphasis 
D)  human relations emphasis

Question 11

What kind of carefully balanced goals do successful organizations use?

Accepted Answer

A)  operative 
B)  innovation 
C)  visionary 
D)  generic 
A)  operative 
B)  innovation 
C)  visionary 
D)  generic

Question 12

What is top management doing when looking for strengths and weaknesses?

Accepted Answer

A)  assessing the external environment 
B)  analyzing the competition 
C)  evaluating the internal situation in order to define its distinctive competence 
D)  determining the effectiveness of operational outcomes 
A)  assessing the external environment 
B)  analyzing the competition 
C)  evaluating the internal situation in order to define its distinctive competence 
D)  determining the effectiveness of operational outcomes

Question 13

The competing values approach to effectiveness demonstrates that only one managerial value (or effectiveness criterion) can be used, and managers must decide which of the four competing values they will follow.

Accepted Answer

A) True 
 B)False

Question 14

A strategy is a plan for achievement of organizational goals.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is a strength of the internal process approach?

Accepted Answer

A)  It tells management how well the internal processes mesh with the external environment. 
B)  It considers human resources and employee-oriented processes. 
C)  It emphasizes inputs into the organization. 
D)  It emphasizes outputs of the organization. 
A)  It tells management how well the internal processes mesh with the external environment. 
B)  It considers human resources and employee-oriented processes. 
C)  It emphasizes inputs into the organization. 
D)  It emphasizes outputs of the organization.

Question 16

Which statement best describes the focus strategy?

Accepted Answer

A)  It is known for its creative flair. 
B)  It utilizes strong central authority. 
C)  It involves detailed control reports for targeting areas of emphasis. 
D)  It concentrates on a specific regional market or buyer group. 
A)  It is known for its creative flair. 
B)  It utilizes strong central authority. 
C)  It involves detailed control reports for targeting areas of emphasis. 
D)  It concentrates on a specific regional market or buyer group.

Question 17

Which of the following best describes the big questions that strategy researchers are looking at today?

Accepted Answer

A)  Which organizational types are best suited for different organizational strategies? 
B)  What are the effects of different organizational strategies on sociopolitical institutions? 
C)  How do organizations change and function in our society and around the world? 
D)  Why do particular industries follow particular strategies? 
A)  Which organizational types are best suited for different organizational strategies? 
B)  What are the effects of different organizational strategies on sociopolitical institutions? 
C)  How do organizations change and function in our society and around the world? 
D)  Why do particular industries follow particular strategies?

Question 18

A productivity goal could be stated in terms of "cost for a unit of production," "units produced per employee," or "resource cost per employee."

Accepted Answer

A) True 
 B)False

Question 19

Innovation and change goals are decreasingly important, even though they initially cause a large increase in profits.

Accepted Answer

A) True 
 B)False

Question 20

One would expect the effectiveness criteria of a football team to be affected by goal measurability.

Accepted Answer

A) True 
 B)False

Which of the following is another term for mission?

What does a competing-values approach have to do with organizational effectiveness?

Which of the following is a contingency approach to the measurement of organizational effectiveness?

What kind of approach to organizational effectiveness is concerned with the output side and whether the organization achieves effectiveness in terms of desired levels of output?

Top managers have a number of roles in the achievement of organizational effectiveness. Which of the following is included in an examination of the internal environment?

Growth and output volume are examples of overall performance goals.

Which of the following strategies is exemplified by the slogan "We're a no-frills business! When we save, you save!"?

Describe the internal-process effectiveness measure of economic efficiency.

Which of the following researchers' work refers to the differentiation strategy?

The Stevens Corporation has goals that reflect deeply rooted values of growth and resource acquisition. In the competing-values approach to effectiveness evaluation, primarily which quadrant would the company be considered to be in?

What kind of carefully balanced goals do successful organizations use?

What is top management doing when looking for strengths and weaknesses?

The competing values approach to effectiveness demonstrates that only one managerial value (or effectiveness criterion) can be used, and managers must decide which of the four competing values they will follow.

A strategy is a plan for achievement of organizational goals.

Which of the following is a strength of the internal process approach?

Which statement best describes the focus strategy?

Which of the following best describes the big questions that strategy researchers are looking at today?

A productivity goal could be stated in terms of "cost for a unit of production," "units produced per employee," or "resource cost per employee."

Innovation and change goals are decreasingly important, even though they initially cause a large increase in profits.

One would expect the effectiveness criteria of a football team to be affected by goal measurability.

Organizations and Organizational Theory

Fundamentals of Organizational Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Information Technology and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision-Making Processes

Conflict, Power, and Politics

Filters

Exam 2: Strategy, Organizational Design, and Effectiveness

Which of the following is another term for mission?

What does a competing-values approach have to do with organizational effectiveness?

Which of the following is a contingency approach to the measurement of organizational effectiveness?

What kind of approach to organizational effectiveness is concerned with the output side and whether the organization achieves effectiveness in terms of desired levels of output?

Top managers have a number of roles in the achievement of organizational effectiveness. Which of the following is included in an examination of the internal environment?

Growth and output volume are examples of overall performance goals.

Which of the following strategies is exemplified by the slogan "We're a no-frills business! When we save, you save!"?

Describe the internal-process effectiveness measure of economic efficiency.

Which of the following researchers' work refers to the differentiation strategy?

The Stevens Corporation has goals that reflect deeply rooted values of growth and resource acquisition. In the competing-values approach to effectiveness evaluation, primarily which quadrant would the company be considered to be in?

What kind of carefully balanced goals do successful organizations use?

What is top management doing when looking for strengths and weaknesses?

The competing values approach to effectiveness demonstrates that only one managerial value (or effectiveness criterion) can be used, and managers must decide which of the four competing values they will follow.

A strategy is a plan for achievement of organizational goals.

Which of the following is a strength of the internal process approach?

Which statement best describes the focus strategy?

Which of the following best describes the big questions that strategy researchers are looking at today?

A productivity goal could be stated in terms of "cost for a unit of production," "units produced per employee," or "resource cost per employee."

Innovation and change goals are decreasingly important, even though they initially cause a large increase in profits.

One would expect the effectiveness criteria of a football team to be affected by goal measurability.

Organizations and Organizational Theory

Fundamentals of Organizational Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Information Technology and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision-Making Processes

Conflict, Power, and Politics

Filters