Exam 2: Strategy, Organizational Design, and Effectiveness
Exam 1: Organizations and Organizational Theory81 Questions
Exam 2: Strategy, Organizational Design, and Effectiveness81 Questions
Exam 3: Fundamentals of Organizational Structure68 Questions
Exam 4: The External Environment80 Questions
Exam 5: Interorganizational Relationships73 Questions
Exam 6: Designing Organizations for the International Environment79 Questions
Exam 7: Manufacturing and Service Technologies81 Questions
Exam 8: Information Technology and Control72 Questions
Exam 9: Organization Size, Life Cycle, and Decline74 Questions
Exam 10: Organizational Culture and Ethical Values73 Questions
Exam 11: Innovation and Change75 Questions
Exam 12: Decision-Making Processes73 Questions
Exam 13: Conflict, Power, and Politics74 Questions
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A market goal would typically be stated in terms of net income, earnings per share, or return on investment.
(True/False)
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Define and describe each of the contingency effectiveness approaches.
(Essay)
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Which of the following need(s) to support a firm's competitive approach?
(Multiple Choice)
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The low-cost leadership strategy is known for requiring skills based on strong marketing ability, creative flair, strong capability in basic research, and corporate reputation for technological leadership.
(True/False)
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Before the mission is defined and goals are set, top management should assess the organization's strengths, weaknesses, opportunities, and threats as well as its own.
(True/False)
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Operative goals refer to the formally stated definition of business scope and outcomes the organization is trying to achieve.
(True/False)
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Which two dimensions (i.e., axes) are the competing-values approach to effectiveness based on?
(Multiple Choice)
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What most commonly occurs when setting goals and selecting a strategy?
(Multiple Choice)
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What kind of strategy can reduce rivalry with competitors and fight off the threat of substitute products because customers are loyal to the company's brand?
(Multiple Choice)
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A defender strategy is concerned with internal efficiency and control to produce reliable, high-quality products for steady customers.
(True/False)
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The internal process approach to effectiveness utilizes both cultural and economic measures.
(True/False)
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Experienced managers are likely interpret the environment similarly and therefore end up with similar strategic goals, thus causing a cooperative situation to occur.
(True/False)
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Apply Porter's model for formulating strategies to the following situation: Quebecor Printing is a commercial printing company that is expanding, acquiring ailing printing companies, and moving into international markets. It has completed more than 100 mergers and buyouts since 1972, and has focused on customized service by using "selective binding" to print,
e.g., two dozen versions of Reader's Digest for different urban and regional markets.
(Essay)
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Contrast official goals and operative goals, and provide an example that illustrates each.
(Essay)
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If one is measuring work climate, group loyalty, and worker-management communication as an indication of effectiveness, what approach is most likely being used?
(Multiple Choice)
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What kind of strategy is concerned primarily with stability rather than taking risks or seeking new opportunities for innovation and growth?
(Multiple Choice)
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You are talking at a social event with a top manager of another company about her company's effectiveness. She says flippantly, "Effectiveness is not an issue for me, because effectiveness is however I define it." Evaluate her claim.
(Essay)
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Which of the following represents the best way to measure the overall performance of for-profit organizations?
(Multiple Choice)
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Organizations using the differentiation strategy try to distinguish their products or services from others in the industry.
(True/False)
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