Exam 2: Strategy, Organizational Design, and Effectiveness

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Some organizations do not formally set goals. How should their effectiveness be measured?

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What do the choices top managers make about goals, strategies, and organizational design have a tremendous impact on?

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If an organization has well-developed goals for profitability, that is all it needs to determine its effectiveness.

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Which competing-values approach provides management with structural control and an external focus?

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What is the difference between a differentiation strategy and a focus strategy?

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List and describe Porter's competitive strategies.

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When would you recommend that the resource-based approach be used to gauge organizational effectiveness?

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When using the goal approach to effectiveness evaluation, what kind of goals is it best to use?

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What is the difference between a goal and a strategy? Give an example that illustrates each.

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Which of the competing-values approaches to effectiveness evaluation would be used by a firm whose goals revolve around employee training, empowerment and autonomy?

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Official goals address issues pertaining to corporate legitimacy.

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The new general manager of a (Broadway-style) theatre in Toronto wants to assess the theatre's effectiveness as an organization. Although the theatre has grown because of its stylish productions, management from a business perspective has been relatively absent. Based on our study in organizational theory, how should this assessment of effectiveness be approached?

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What does the resource-based approach emphasize?

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What kind of strategy tries to maintain a stable business while innovating on the periphery?

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Which of the following best describes the prospector strategy in Miles and Snow's typology?

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Which strategy type from Miles and Snow's typology best matches with a strong capability in research, a decentralized structure, and an emphasis on flexibility?

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Official goals represent the reason for an organization's existence and the outcomes it seeks to achieve.

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Assume that a non-profit organization is very successful at obtaining grants to support its activities. However, employees believe that a hostile work environment exists. You have heard that recipients of the organization's services run the range of satisfaction with services provided. If you came in as an outside evaluator to this situation, describe and defend the method would you use for assessing effectiveness.

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Which of the following is traditionally defined as the extent to which goals are obtained in the organization?

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Top managers have a number of roles in achieving organizational effectiveness. Which of the following is included in an examination of the external environment?

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